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Wellesley Volkswagen
Wellesley, MA
3,318 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,318 reviews
March 21, 2025
Had a great experience working with Jens! I would recommend anyone considering a new or used car to visit VW Volkwagen. I would recommend anyone considering a new or used car to visit VW Volkwagen. More
by Lauren
Employees Worked With
March 18, 2025
Polite and helpful, altho problem could not be fixed. I had to find a seat upholsterer on n my own I had to find a seat upholsterer on n my own More
by GODINE
Verified CustomerMarch 17, 2025
Excellent experience from start to finish and the scheduling, checkin and communication were all great. scheduling, checkin and communication were all great. More
by bw1
March 17, 2025
Drew Ricci has outstanding customer service skills & it was a pleasure to work with Drew & take care of the missing VW spare key issue which hadn't been addressed for quite some time. Drew pays attention was a pleasure to work with Drew & take care of the missing VW spare key issue which hadn't been addressed for quite some time. Drew pays attention to detail & makes sure the technical issue are taken care of. You're are lucky to have him on board. Thank you again. More
by rcunni3100
March 17, 2025
I had a tire issue and within 24 hours I had a new tire and I was on my way. Great service and I was on my way. Great service More
by dawn4nier
Employees Worked With
March 14, 2025
Simple service ended up costing way more than I thought it would or was communicated to me - $1200’ in labor on a $69 part… I wish I’d known the cost estimate first. it would or was communicated to me - $1200’ in labor on a $69 part… I wish I’d known the cost estimate first. More
by MATTSLY
Employees Worked With
March 14, 2025
Karl and his team are great. Everything went smoothly and communication was timely and professional. Would recommend! Everything went smoothly and communication was timely and professional. Would recommend! More
by eschubert988
Employees Worked With
March 12, 2025
overall excellent experience, great and very friendly team, fantastic service from Charles who got the auto registered. I'm more that satisfied and will recommend this dealership to all my friends. team, fantastic service from Charles who got the auto registered. I'm more that satisfied and will recommend this dealership to all my friends. More
by patryk.nowakowski
Employees Worked With
Charles, Eli
March 11, 2025
Alisha and the staff were very accommodating and helpful. It's aways a pleasure to do business with Wellesley Volkswagen. It's aways a pleasure to do business with Wellesley Volkswagen. More
by JMTALANIAN
Employees Worked With
March 10, 2025
Alisha and Mike explained the process and quote prices in an efficient and professional way. Got a discount which was nice too! Highly recommend. an efficient and professional way. Got a discount which was nice too! Highly recommend. More
by Jerry
