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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,013 Reviews

1,013 Reviews of Wellesley Volkswagen - Service Center

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May 06, 2024

Minor service performed flawlessly - car washed and Karl found a coupon to apply. This was all completed 30 minutes sooner than anticipated. Waiting room was comfortable and quiet. Exceeded expectation More

by PFFGAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024

I came in for my 50K mile service and Karl was fabulous and kept me informed about what the service entailed and the need for my rear breaks and rotors needing to be replaced. I appreciated the pictures th More

by Daisy428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Always take care of me and are very sensitive to price. Fantastic service is much appreciated. More

by ETHAN.FOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Drew and the whole team were very responsive - kind, informative & helpful for my recent service. Highly recommend! When I had to leave my car for longer than expected they found me a loaner car and pa More

by ALLHEART318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

The team at Wellesley VW never disappoint. Drew was thoughtful and timely in his communication and I couldn’t be happier with the service I received. More

by GEORGIANNASTEVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

The most professional and friendly service in all dealers. We highly recommend Wellesley VW to anyone. More

by hassanhaidar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coe
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

I had my car’s annual maintenance completed. I received great customer service and professional assistance from Alisha. More

by Tracy B A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

My recent service experience was great. The were clear, fair and thorough. Karl took great care of everything. More

by DJACKSON23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Very happy with the service at VW Wellesley. Great communication so I knew exactly when to get my car More

by S.Wilder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

Karl provided timely updates of my vehicle annual maintenance process, and made me feel informed through this process. More

by caroamaca
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.