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Wesley Chapel Nissan - Service Center
Wesley Chapel, FL
215 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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215 Reviews of Wesley Chapel Nissan - Service Center
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Helpful November 25, 2022
Had a great experience and AJ my service advisor was wonderful and so knowledgeable. And plan on coming back as I have 2 Nissons now. Keep up the good work wonderful and so knowledgeable. And plan on coming back as I have 2 Nissons now. Keep up the good work More
by patriciahoy43
Employees Worked With
Service advisor was AJ
November 24, 2022
Excellent service finding a slow leak in a tire on my new Nissan Murano. Was given a photo of the nail in the tire. Great customer service technician, Darren Blount. They update you via email and text mes Nissan Murano. Was given a photo of the nail in the tire. Great customer service technician, Darren Blount. They update you via email and text message on the status of your repair. Highly recommend Wesley Chapel Nissan. More
by fjames
Employees Worked With
Darren Blount
September 19, 2022
When it comes to service, I can’t imagine going anywhere else. James and his team are top notch. Fast, friendly, competent and professional all the time. else. James and his team are top notch. Fast, friendly, competent and professional all the time. More
by JT
Employees Worked With
Courtney Cohen, Ismael Robles
September 18, 2022
We brought in our Nissan Rogue with a list of items that needed to be done and were greeted by AJ.our service adviser. In all the years we've had Nissan's AJ wrote the most retailed work invoice we had ever needed to be done and were greeted by AJ.our service adviser. In all the years we've had Nissan's AJ wrote the most retailed work invoice we had ever seen. We were also impressed with our Service Technician, Andrew Wrage. They have the best technicians in the area. Thank you both. We look forward to working with AJ in the future. More
by KG
Employees Worked With
Alphonso Johnson (AJ), Andrew Wrage
September 15, 2022
I came in for a routine oil change without a appointment and was greeted my your very knowledgeable employee Scotty Oudit I was pleased with his information and knowledge. Scott had me service and cash out and was greeted my your very knowledgeable employee Scotty Oudit I was pleased with his information and knowledge. Scott had me service and cash out in a timely manner. Thank you to Scott my Friday evening after work was not spent waiting around and wondering when I would be on my way out your doors. Thank you to your employee and your dealership for the quick service A happy resident from Wesley chapel Florida More
by Salisha.lackey
Employees Worked With
Scott Oudit 5 stars ?? ????????
September 10, 2022
9/10/22 Purchased a battery for my 07 g35 sedan. I was so disappointed in the way the parts department ran things. I called and spoke with Aaron and gave him my word I will come in within the hour. I was so disappointed in the way the parts department ran things. I called and spoke with Aaron and gave him my word I will come in within the hour. So I arrived at parts counter and the parts guy came as I asked for Aaron he said oh it’s ok I can help you. I know it’s all about commission but to throw your teammate under the bus to get the commission is so unprofessional especially I requested for him. So the guy brought me the battery to the receptionist desk to pay. The lady literally look like she was tired of working and bored out of her life. She said the machine is ready when you are so as I was paying I took out my card. Than the parts guy Vincent told me just to let you know how our warranty works if you ever need service on your battery you will have to come here through service. As I was already annoyed on how everything was running. I was thinking to myself so I I got stranded for example and battery died your telling me I will have to tow my car to Nissan instead of just removing the battery like I did when I had the old battery for core charge. I knew I should of went to Infiniti like I always do my wife insisted to go to Nissan since it was closer to me. Never again so upset from start to finish. Than the lady had the nerve to tell me do you want a receipt after I just spent $235 on a battery! Like come on! Run away from the parts department! Please feel free to contact me at 813-519-2751 my name is Ivan! More
by Ivanb
Employees Worked With
Vincent, receptionist
August 23, 2022
My experience with Wesley Chapel Nissan has been nothing short of great for the past 3 years since I purchase my Altima there. I have had a few different Service folks take care of me, the best being Ryan short of great for the past 3 years since I purchase my Altima there. I have had a few different Service folks take care of me, the best being Ryan Rivera. He is very professional and has treated me like family. Great customer service. He understands what customers look for when servicing their cars and delivers that sense of satisfaction. Ryan is a great asset to Wesley Chapel Nissan. More
by vakwasp
Employees Worked With
Ryan Rivera
