Back

West Broad Honda

Richmond, VA

4.8
647 Reviews

7014 W Broad St

Richmond, VA

23294

Directions

Is this your dealership?

By Type

647 Reviews of West Broad Honda

January 06, 2021

It was a very pleasant experience. They went al out to provide accurate information and to find just what my needs were. They were professional yet personable. More

by mmckinney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drew, Tim
December 23, 2020

My service from appointment booking to the oil change service was outstanding. I appreciate the waiting area of social distance guidelines and sanitation. Thank You More

by MSVSUDST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forgot
December 22, 2020

I was only going to get a new car last weekend if the experience was professional and efficient. Thankfully, CD at West Broad Honda and his team set up my van before I even got there, were exceedingly pr More

by JakeFGlover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dvorak (not sure on spelling), and the finance/contracting guy was fantastic too but don't remember his name.
December 18, 2020

The service experience was very good. They checked my in quick and they explained everything at checkout. I took my Ford to a Ford dealer the day before and got terrible service from them. So many times com More

by David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
December 17, 2020

They had the right car at the right price. My salesman Mike made it quick and easy without the usual back and forth with the manager. Financing was simple and efficiently done. More

by Pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike ,Phil
December 15, 2020

We enjoyed our experience and love our new CR-V. Rob Ramer was very knowledgeable and helpful through the entire purchase. I was impressed with how efficient the entire process was and will happily come More

by Nicole Murray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Ramer
December 14, 2020

Very good service. The staff all work together as a team but I usually talk with Danny Crews. He is thoughtful answering my questions and is honest with me. Great dealership. More

by Janice J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Crews
December 04, 2020

Very smooth transaction on a nice certified pre-owned Honda. Salesman was a pleasure to work with and very knowledgeable about the car and its features. More

by Michael Holland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Johnson, Jr.
November 09, 2020

Olivia was very diligent ,she went above any beyond! Thanks so much! If your looking for a car go see her! West broad Honda , very friendly! More

by Jperk1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia
October 19, 2020

Friendly, professional, reliable service that I have been accustomed to receiving from your dealership since 2013. The woman who took my original call for an appointment was exceptional. Let’s keep th More

by JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
...
17
...