West Broad Honda

I am very happy with my recent visit to West Broad Honda. The service was outstanding and the work was completed on time. As an added bonus I received a free car wash. The service was outstanding and the work was completed on time. As an added bonus I received a free car wash. More

My service advisor is to be commended For his knowledge, friendliness, and helpful suggestions For my 25,000 miles checkup and oil change. He is very efficient in returning phone calls and helpful for curr friendliness, and helpful suggestions For my 25,000 miles checkup and oil change. He is very efficient in returning phone calls and helpful for current needed service. Stephen is to be commended also for his willingness to assist me in anything I need with service. More

The service is top notch. My service advisor is knowledgeable, friendly, easy to work with, and makes helpful suggestions for currently needed services and maintenance and reminders of upcoming sug knowledgeable, friendly, easy to work with, and makes helpful suggestions for currently needed services and maintenance and reminders of upcoming suggested maintenance. More

My two recent visits to the West Broad Honda Service Center were EXCELLENT. The initial visit combined State Inspection, plus some 'cosmetic' parts replaced. Scott Taylor, Service Rep. is always person Center were EXCELLENT. The initial visit combined State Inspection, plus some 'cosmetic' parts replaced. Scott Taylor, Service Rep. is always personable, efficient, and courteous. The second visit was for a CRV Key Battery warning and replacement - in and out in 10 minutes. Thank You West Broad Honda Team, Richmond. Roger D. More

This was a very pleasurable experience from the sale This was a very pleasurable experience from the sale staff to the finance staff. All worked to make this transaction successful and rewarding exp This was a very pleasurable experience from the sale staff to the finance staff. All worked to make this transaction successful and rewarding experience for the purchase . More

All I can say is “thank you” (1) people treatment All I can say is “thank you” (1) people treatment (10) (2) timely manner (10) (3) competent staff (10) (4) understanding staff (10) Thank, Thank All I can say is “thank you” (1) people treatment (10) (2) timely manner (10) (3) competent staff (10) (4) understanding staff (10) Thank, Thank, Thank You More

I am happy with the exceptional service provided by West Broad Honda sales representative. For the first car experience, it was amazing. These people helped me and gave me all the information. The financing Broad Honda sales representative. For the first car experience, it was amazing. These people helped me and gave me all the information. The financing they provided me is also amazing. More

Thank you for the complimentary oil change. Apparently they forgot about and 2 hours later I received notification of such. The service advisor was nice enough to comp my oil change, but not my tire rota they forgot about and 2 hours later I received notification of such. The service advisor was nice enough to comp my oil change, but not my tire rotation. More

Good customer service, professional, courteous, communication with me throughout the entire service. Explain what needed to be done and the price. Used my coupon. Excellent communication with me throughout the entire service. Explain what needed to be done and the price. Used my coupon. Excellent More

Quick diagnosis after explaining what I was experiencing while driving. Mechanic was friendly and patient with my questions. Made sure I felt comfortable and all issues were resolved while driving. Mechanic was friendly and patient with my questions. Made sure I felt comfortable and all issues were resolved More