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West Broad Honda

Richmond, VA

4.8
652 Reviews

7014 W Broad St

Richmond, VA

23294

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652 Reviews of West Broad Honda

December 15, 2020

We enjoyed our experience and love our new CR-V. Rob Ramer was very knowledgeable and helpful through the entire purchase. I was impressed with how efficient the entire process was and will happily come More

by Nicole Murray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Ramer
December 14, 2020

Very good service. The staff all work together as a team but I usually talk with Danny Crews. He is thoughtful answering my questions and is honest with me. Great dealership. More

by Janice J.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Crews
December 04, 2020

Very smooth transaction on a nice certified pre-owned Honda. Salesman was a pleasure to work with and very knowledgeable about the car and its features. More

by Michael Holland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Johnson, Jr.
November 09, 2020

Olivia was very diligent ,she went above any beyond! Thanks so much! If your looking for a car go see her! West broad Honda , very friendly! More

by Jperk1221
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivia
October 19, 2020

Friendly, professional, reliable service that I have been accustomed to receiving from your dealership since 2013. The woman who took my original call for an appointment was exceptional. Let’s keep th More

by JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
September 25, 2020

Everything went smooth. Happy with service and techs. Very friendly. Facilities are well stocked. I would like to suggest and ice machine for customer use. More

by rachel10rph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett
September 22, 2020

I am very happy with my recent visit to West Broad Honda. The service was outstanding and the work was completed on time. As an added bonus I received a free car wash. More

by walago
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Wilkinson
September 21, 2020

My service advisor is to be commended For his knowledge, friendliness, and helpful suggestions For my 25,000 miles checkup and oil change. He is very efficient in returning phone calls and helpful for curr More

by Senior
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Royal
September 15, 2020

The service is top notch. My service advisor is knowledgeable, friendly, easy to work with, and makes helpful suggestions for currently needed services and maintenance and reminders of upcoming sug More

by JC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Taylor
September 14, 2020

My two recent visits to the West Broad Honda Service Center were EXCELLENT. The initial visit combined State Inspection, plus some 'cosmetic' parts replaced. Scott Taylor, Service Rep. is always person More

by rdowdy-cp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Taylor
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