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West Broad Honda

Richmond, VA

4.8
652 Reviews

7014 W Broad St

Richmond, VA

23294

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652 Reviews of West Broad Honda

January 17, 2024

This is the sixth vehicle I purchased from West Broad Honda. As always, Mr. Conrad Irons and Ms. Olivia Heathcock provided the best customer service while delivering the car I requested. Mr. Conrad Irons More

by rmjudson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Heathcock and Conrad Irons
January 09, 2024

The professionalism and courtesy from each team member involved was impeccable. Kevin Smith and Phil Noel worked with me diligently to make the process seamless. More

by M Talley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Smith and Phil Noel and a few others
December 26, 2023

The WORST Customer service experience I have ever had. The service department should be avoided at ALL costs. More

by Chickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All of them
December 14, 2023

Workers were friendly and respectful. Answered my questions with what seemed to be honesty. Appeared thorough More

by caspears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waylon Lloyd
December 12, 2023

Very clear communication regarding service needs and recommendations, and they didn't try to sell me a new battery even though I thought that was the problem. More

by SD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose, Danny?, Taylor, William
December 09, 2023

Good Customer Service provided by Mike McMillen and Chris Price at dealership as I waited for my car for three and half months to be shipped. That was an experience. More

by Lloyd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike McMillen and Chris Price
December 09, 2023

Do a great job Are accurate about time it takes to do work Friendly environment More

by Smmcvm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
November 16, 2023

My wife and I had a very enjoyable experience regarding the purchase of our vehicle. Ms. Olivia Heathcock and Mr. Conrad Irons were very professional and friendly. Also, they were very knowledgeable of t More

by william.stith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliva Heathcock and Conrad Irons
November 01, 2023

This dealership have an excellent staff. They are very courteous, polite and knowledgeable. The dealership is very clean. More

by vince2921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie
October 25, 2023

David Sewell & Phil Noel provided excellent service in my shopping, finance agreement & followup questions for my recent purchase of a 2024 Honda civic hatchback. Both gentlemen were knowledgeable & helpful More

by Written in the Stars
Recommend Dealer
Yes
Employees Worked With
David Sewell, Phil Noel
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