West Broad Honda

Smooth, straightforward buying experience. Got the vehicle we wanted at the price we offered. Great customer service before, during, and after the sale. This is our first Honda, and we are very plea vehicle we wanted at the price we offered. Great customer service before, during, and after the sale. This is our first Honda, and we are very pleased. Did most of the communications online and via email. More

Katie and the entire staff that we worked with were great. Very accomodating and professional. We receive vehicle information immediately in a very nice and non threatening manner. Thank you all for great. Very accomodating and professional. We receive vehicle information immediately in a very nice and non threatening manner. Thank you all for the pleasant experience. We love our new Honda! Mike and Carole Dishman More

I have bought many cars from West Broad Honda. They are always friendly and help make my shopping experience as pleasant and hassle free as possible. We always look to them when planning on purchasing a n always friendly and help make my shopping experience as pleasant and hassle free as possible. We always look to them when planning on purchasing a new vehicle. We have bought 4 cars from them in the last 6 years and would recommend them to anyone looking to buy a new Honda. More

From the initial online contact we had to all they have done since then, everyone I have worked with has been prompt, professional and friendly. Their no pressure "we are here to help meet your needs" att done since then, everyone I have worked with has been prompt, professional and friendly. Their no pressure "we are here to help meet your needs" attitude came through in all their dealings. I am TOTALLY satisfied with the price I paid, the condition the vehicle was delived to me, and the service and follow up after the purchase. I would DEFINITELY buy from them again and recommend them to anyone! More

My wife and I were looking to buy a roadster, and had test driven a Mercedes SLK, BMW Z3, Audio TT and then tried the S2000 at the Honda dealer. Firstly, the sales guy would not allow us to test drive a test driven a Mercedes SLK, BMW Z3, Audio TT and then tried the S2000 at the Honda dealer. Firstly, the sales guy would not allow us to test drive a new car, we had to test drive a used one, and secondly, he would not allow my wife and I to drive together - we had to take separate test drives with him. All the other dealers we had been to, had absolutely no problem giving us the keys to one of their new roadsters. The Honda sales guy even made a comment that he's only giving me the paltry little quad-fold brochure because we showed up in our Mercedes SUV, otherwise "everybody would want one". I have no idea what sort of customers they deal with on a daily basis, but I made sure that I didn't fall into that group. It's a freaking Honda that you're trying to sell. Get a grip! We ended up paying cash for a new Mercedes SLK. More

They made one xxxx of a loyal customer out of me over the past 3 years...maybe they took pity on me since I'm a poor grad student, but their assessments were honest as far as I could tell and they did good w past 3 years...maybe they took pity on me since I'm a poor grad student, but their assessments were honest as far as I could tell and they did good work on my car. They even did minor repair work (fixing my fuel door) for free and with a smile, and went to the length of always giving me a call the day after to make sure I have no complaints regarding their work. Excellent dealership, at least in terms of maintenance service, and they never gave me any crap about "oh i think you should get this repaired/replaced/flushed" unlike, ahem, certain other dealerships in the northern va area. More