This the worst dealer that I have ever seen. We purchased a Honda CR-V in June, 2015. Based on their internet price and options, they had the car we were looking for. We went there at 10am on a Saturday, picked out the car by 10:30am and it still took until 1:30pm to complete the sale. They did not tell us that the first car we picked had had hail damage until we said we would purchase it. They said that it had been fixed and we would never have to disclose the hail damage and it would never show up on any repair reports. We opted to purchase a different car. Then the real headache began. Despite being the "first in line" for the finance dept, and a credit score of over 800 for both of us, we waited for 30 minutes for the slimy finance man to ask us what type of financing we wanted and what rate we wanted. Only when we walked out of the store did they bring another finance man to tell us the loan rates and to finalize the paperwork. They forgot to attach the radio antenna to the car, and when we returned to get the antenna, they told us that they had put the wrong VIN (vehicle identification number) on the paperwork, which then had to be re-signed. They did not send us the title application so that we could title the car until we called them about it 3 1/2 weeks after the sale (and they were snarky about it when we called). They also did not send the correct paperwork to our credit union to set up the car loan. We had to get the credit union to contact the dealer to send the papers so that we did not have a default issue on the loan. They were uniformly rude on the telephone when we had to call them. I will not step foot inside this dealer ever again.
I Recommend This Dealer:
Pierre - sales, don know finance guy's name
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