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West Herr BMW of Buffalo

Williamsville, NY

4.7
220 Reviews

8215 Main Street

Williamsville, NY

14221

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Showing 220 reviews

March 27, 2024

Prompt, efficient and considerate. Assisted with all of the technical issues. Responsive and informative. lots of stairs to climb. I imagine that is a challenge for many people. More

by Sbroad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Tiedeman
March 25, 2024

Dave and Tate were both amazing. I love all of the service writers too! Thanks again BMW of Buffalo. More

by George
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tate and Dave
March 25, 2024

Max Roach is amazing! He communicated and kept me updated with status of my vehicle. Max is a great asset to WestHerr amd BMW!!! his great efforts should not go unnoticed. More

by joesredcoupe
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mark Carrow
March 22, 2024

Efficient and accommodating and easy to work with . Will refer all friends and family to this dealership! More

by Kimberly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Carrow
March 20, 2024

Annmarie Basile was the best auto sales rep we have ever dealt with. She was friendly,efficient and helpful. More

by jimcharles7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Annmarie Basile
March 09, 2024

Very good service. Convenient. Fast, pleasant. Key drop. Well informed when car was done. Open hour is good. More

by Lily
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mark Carrow
March 04, 2024

Great service ! The team always kept me informed! Timely appointment given and the team was able to provide me with a loaner since the repair was going to take at l More

by Jackie
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Max, Mark Carrow
February 29, 2024

Easy to schedule and quick to get my car in and finish. Top notch service! More

by Ackendorfb
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Craig, Mark Carrow
February 28, 2024

The team at West Herr continues to shine in the buffalo market. Way to go and am impressed with everyone at the BMW dealership on Main and Transit. Thank you to Doug and Tate! More

by size_thrifty_0b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug and Tate, Mark Carrow
February 20, 2024

Great experience - got a new vehicle in December and too it in for 1200 break in service, customer service was great and ease of service updates was great. Shuttle offering is always greatly appreciated. More

by Jlr5846
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Roach