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West Herr Chevrolet of Rochester

Rochester, NY

4.4
82 Reviews
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3850 West Henrietta Road

Rochester, NY

14623

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Showing 82 reviews

September 17, 2024

He was Great and service great try to respond to all of need with my vehicle More

by reiddeloatchs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
September 06, 2024

Quick, friendly, everything went smoothly. They got right on it and had us on our way in record time. More

by Jfwilson49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
September 03, 2024

After thinking I wouldn't be able to afford my dream vehicle, I met the Miller team an hour before closing time. They were amazing and got me into my dream vehicle at my price point - Overall it was an More

by abtaylor1074
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The Miller Team
August 21, 2024

Thank you to this wonderful team of service professionals who helped make my visit a pleasant experience. Customer service is very important to dealerships in knowing that we are treated with respect and car More

by sheila.hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian
June 10, 2024

Walked in the dealership told Todd what I was looking for he found the truck it was love at first sight and I purchased it very happy great service from start to finish 5 star More

by Robertkaydo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rajendra suppiah Todd mccandless
May 21, 2024

Dealt with Mike Tyson and was most pleased. He is honorable, polite and knowledgeable. He made good on everything he promised. I would recommend him and your agency to everyone looking to buy o More

by Lcwsbw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Tyson
May 18, 2024

Sales men are awesome. They did a great job getting me into the truck I always wanted. The bad experience I had was with the service department. They said my truck wouldn' More

by jenrr1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
May 20, 2024 -

West Herr Chevrolet of Rochester responded

We are sorry to hear this was your experience with us. If you could please reach out to our Service Manager, Bill, we would like to look into this further for you. You can reach him at 585-899-0350. Thank you.

May 07, 2024

Sales are respectful and attentive. Continued communication on a weekly basis regarding the vehicle order placement. All team members were very professional. More

by Spunkynspicey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Renyolds
April 25, 2024

Gabe Macdonald, sales, and the finance mgr as well as the general Mgr worked together to get me the car that I wanted as well as the price I could afford! More

by lizzy49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabe Macdonald
March 13, 2024

I have had a great experience leasing a new 2024 Chevy Equinox with Bill at West Herr. Bill went the extra mile to get me a lease in my budget and took the time to explain everything, including the best o More

by Nina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill
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