West Herr Toyota of Rochester

Albert is a very Polite and Professional Salesman,Will doit all ovet again if a had the chance🙏🙏 doit all ovet again if a had the chance🙏🙏 More

My husband and I had such a great experience working with Paul. He was incredibly attentive to our needs and interests. He spent time walking through our options, financial scenarios, availability of cars/tr Paul. He was incredibly attentive to our needs and interests. He spent time walking through our options, financial scenarios, availability of cars/trim options, and of course, test driving! Paul was never pushy and was both personable and professional. He made our car buying process as pleasant and painless as possible. I will definitely be referring people to him! Thanks Paul! More

Tom and Mimi brought paperwork and the new car to my house. Mimi very methodically walked me through the various signature pages explaining what was significant about it and digitally got my contract si house. Mimi very methodically walked me through the various signature pages explaining what was significant about it and digitally got my contract signed which I couldn’t have done on my own. She also connected my wife’s and my cell phones to the Toyota app and demonstrated the various features. Excellent professional ! Tom walked both my wife and I separately through all the buttons, knobs, dials etc to familiarize us with this great car. He generously got up on a ladder to sync garage door opener to the car so I didn’t have to attempt it. We were very pleased with his explanation of CarPlay feature and how to move between drivers. He was terrific and very patient. Was not surprised as I’ve been dealing with Vanderstyne’s for years. More

Great overall experience from sales to service. I wouldn’t go anywhere else; unless they slip up. 😉 I wouldn’t go anywhere else; unless they slip up. 😉 More

Derek was very helpful and in a timely manner fixed the issue with our 2010 Prius. Thank you Derek for your help issue with our 2010 Prius. Thank you Derek for your help More

Shane Price exceeded my expectations. I received a vehicle with all of the features, materials and color combinations I wanted. Shane kept me updated and maintained communication through I received a vehicle with all of the features, materials and color combinations I wanted. Shane kept me updated and maintained communication throughout the entire buying process. Thank you Shane! More

I've bought my share of personal vehicles over the decades, and my experiences with dealers have been positive for the most part, with a few spectacular failures here and there. This was my first visi decades, and my experiences with dealers have been positive for the most part, with a few spectacular failures here and there. This was my first visit to West Herr Toyota of Rochester, but it won't be my last. I was satisfied with every aspect of my transaction with them, particularly with my sales consultant, Joseph Capozzi, whose transparency and professionalism was both welcome and appreciated. More

I got my new 2026 Highlander and I love it, great vehicle to buy thanks alot to Jean from Henrietta West Herr helped me showed me online in December of one being just built on its way here thanks again to buy thanks alot to Jean from Henrietta West Herr helped me showed me online in December of one being just built on its way here thanks again More