West Hills Honda
Bremerton, WA
Filter Reviews by Keyword
By Type
Showing 1,318 reviews
We were a late afternoon emergency having been towed in from the Kingston ferry. After boarding in Edmonds we lost our stering/ignition. Surprise, it was raining hard. The service department was an oa from the Kingston ferry. After boarding in Edmonds we lost our stering/ignition. Surprise, it was raining hard. The service department was an oasis of friendliness and efficiency after a long time in the "rainforest". Parts had to be ordered and shiped from Portland. We had commitments ($$$ non refundables) and limited time. We had to be on the 2pm ferry to Victoria in less than 48 hrs. Brandon made it happen. He promised to have us out by noon the day of our transit and he came through. The weekend was a day away. Everything came together as if weaving a seemless garment. The orchestration was impressive. We travel 7 months of the year for pleasure and have been in an out of Honda dealerships all over the U.S. so hopefully our recommendation for West Hills Honda carrys extra weight. If we have to breakdown we want the dealership to have modelled its service department on West Hills Honda. We have been spoiled for the best. Thanks again to Brandon and our super skilled mechanic. Anne & Ron Calhoun More
Amy was great; easy to work with, very professional, knowledgeable and friendly. We were contacted by Amy after my wife looked at some CR-V's on the internet and Amy gave us a great deal. This is the th knowledgeable and friendly. We were contacted by Amy after my wife looked at some CR-V's on the internet and Amy gave us a great deal. This is the third CR-V we have owned and do not plan on ever owning another type of vehicle. Simply put: West Hills is the place we buy our cars. More
Thanks to West Hills staff and professionalism we got pointed to right where we wanted to go. The greetings were cordial right from the start. I'm sorry I didn't make this visit to your website as soon a pointed to right where we wanted to go. The greetings were cordial right from the start. I'm sorry I didn't make this visit to your website as soon as this but I was waiting to use at least a tank of gas. WOW! 275miles on 3/4 of a tank in our "brand new" hybrid Civic. We don't have 500 miles on it yet, so I'm hoping for improvement. I can't think of any improvement w/staff at West Hills. Salesperson David Grable knew just how to help us into what we were looking for. Aikeem is great at answering all our questions. All because your person that's Internet Manager knows what she's doing. Thanks again. Cheers! More
Three days before Christmas 2010, our car was rear-ended and totaled. On a wet morning on Christmas Eve, I walked into West Hills Honda and was greeted by Jay Dezuveldia, who spent the next two hours with m and totaled. On a wet morning on Christmas Eve, I walked into West Hills Honda and was greeted by Jay Dezuveldia, who spent the next two hours with me as he listened to our concerns in finding the right model, and test driving a couple of great options. In the end, we settled on an Accord sedan that we enjoy. Jay made our less than convenient timing looking for a new care quick and painless. Jay and the staff at West Hills Honda were polite, caring and most important not “pushy” or demonstrated any “pressure sales tactics”. We left West Hills Honda extremely satisfied and will gladly return there first, when we consider any new/pre-owned car in the future. Thank you Jay Dezuveldia and the staff at West Hills Honda! More
I was a 'walk-in' at West Hills Honda, and David Beamish met me at the door with a smile. I explained I was there to test drive only, and Honda was the first of several dealerships I planned to visit that met me at the door with a smile. I explained I was there to test drive only, and Honda was the first of several dealerships I planned to visit that day. Never did I feel pressured or manipulated by David during our 2 hours together. I test drove a 2007 Honda CRV, a used KIA, and a new 2011 CRV. David was unbelievably knowledgeable about all three vehicles - and other makes as well. He listened attentively to what my concerns and priorities were (safety and reliability.) He explained in depth how these characteristics rated in the vehicles I was looking at, and used language I understood; and patiently answered all questions and concerns...he never 'pushed.' I DID test drive other vehicles at other dealerships, but because of the depth of information and quality of the dealership and vehicles at West Hills Honda, I returned three days later and bought a 2011 Honda CRV SE. Not only was David professional and knowledgeable during the entire process, so were others I spoke to in the dealership. I feel confident I made the right decision, and will strongly recommend the West Hills Dealerships, and especially David Beamish. (FYI: I am a 68 year old widow - and this is the first vehicle I have bought on my own, as well as the first NEW vehicle.) More
I have been a Honda owner for 30 years. I have had outstanding service from the Honda Service department through the years. I have been dealing with Mr. Brandon Montana at West Hills Honda for all my outstanding service from the Honda Service department through the years. I have been dealing with Mr. Brandon Montana at West Hills Honda for all my vehicles service needs from the time he started with West Hill Honda. Brandon has been excellent every time I have brought my vehicles in. He has been cheerful and makes sure everything is taken care of. Brandon listens to every concern I have. Thanks Brandon for all you do. More
I thought Andy was very personable. I felt like I was I thought Andy was very personable. I felt like I was talking to someone realistic and down to earth.I came in wanting to leave with my red Honda Fit I thought Andy was very personable. I felt like I was talking to someone realistic and down to earth.I came in wanting to leave with my red Honda Fit and I did! They gave me the payments I could afford. The three people I worked with were awsome Andy, his helper and the finance guy. Sorry I'm not good with names but they made it a fun expirience. I love West hills Honda! More
You can't beat West Hills Honda for sales and service. We bought our car there two years ago and they have serviced it since then. Brandon listens to any concern I have with the car (which is rare) and i We bought our car there two years ago and they have serviced it since then. Brandon listens to any concern I have with the car (which is rare) and it is dealt with in a professional manner. He explains every detail of the work that was performed and I go away a very happy customer. Thanks Brandon for all you do. More
West Hills Honda has an outstanding service department and very helpful people. Brandon has been excellent every time I have brought my civic in for service. He has been cheerful and makes sure everythi and very helpful people. Brandon has been excellent every time I have brought my civic in for service. He has been cheerful and makes sure everything is taken care of whenever I bring my car in. More
I love my new car, but more than that, I love the salesman who sold it to me. Kent Tompkins was seriously the antithesis of everything you hear about car dealers. He really cared about my happiness salesman who sold it to me. Kent Tompkins was seriously the antithesis of everything you hear about car dealers. He really cared about my happiness and more than anything he wanted me to be happy with the car I got and feel good about the overall experience. I will definitely recommend Kent to anyone who is looking for a car (or a great piece of art, as he is also a very talented artist). Thank you Kent for making buying a car such a wonderful event! More