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West Side Garage, INC.

Berlin, WI

Overview
Employees
Reviews
Vehicles
4.8
451 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 451 reviews

November 23, 2025

I stopped in for an oil change and was really impressed with how smooth everything went. The team was professional, the wait time was short, and they let me know about a few things my car might need soon w More

by adame852001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2025 -

West Side Garage, INC. responded

Thank you for your kind words! We're thrilled to hear that your oil change experience at West Side GM of Berlin was smooth and efficient. Our team strives to provide professional service while keeping everything transparent for our customers, and we're glad you felt that. We appreciate your recommendation and look forward to seeing you again for your next service! West Side GM Team (920) 361-5100

November 22, 2025

Quick, Fast fix of a faulty tire valve. They were prompt and courteous. A+ service. More

by marie_fettig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2025 -

West Side Garage, INC. responded

Thank you for your wonderful review, Marie! We're thrilled to hear that you received prompt and courteous service at West Side GM of Berlin. Our team is dedicated to providing A+ service, and we appreciate your kind words. We look forward to seeing you again! West Side GM Team (920) 361-5100

November 16, 2025

Prompt and straight forward with service for vehicles. Sales reps are nice to deal with here. More

by Seb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2025 -

West Side Garage, INC. responded

Thank you for your feedback! We appreciate your kind words about our service and sales team at West Side GM of Berlin. We're glad to hear you had a good experience and look forward to assisting you again in the future! West Side GM Team (920) 361-5100

November 14, 2025

Chris cut through the chaff and listened to what I wanted, instead of trying to sell me what he wanted. Transparent about their pricing and costs, I felt like I understood each step of the process. More

by saturnflight
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Schmidt
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Nov 15, 2025 -

West Side Garage, INC. responded

Thank you for your review! We're glad to hear that Chris provided you with the attentive and transparent service you deserve at West Side GM of Berlin. It's great to know that you felt understood throughout the process. We appreciate your feedback and look forward to assisting you again in the future! West Side GM Team (920) 361-5100

November 10, 2025

Great experience with the team at west side. Jeremy, Jeff and bob hogan All great people More

by Mherzog2
Recommend Dealer
Yes
Employees Worked With
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Heiderich
Report | Print
Nov 11, 2025 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with Jeremy, Jeff, and Bob at West Side GM of Berlin. Our team strives to provide the best service possible, and it's fantastic to know they made a positive impact. We look forward to welcoming you back next time! West Side GM Team (920) 361-5100

November 07, 2025

Friendly and great people to work with Took time to work with me so I got the vehicle I wanted More

by workowski
Recommend Dealer
Yes
Employees Worked With
Diane Grant
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Nov 08, 2025 -

West Side Garage, INC. responded

Thank you for your kind words! We're glad to hear that you had a positive experience with us at West Side GM of Berlin. It's our goal to ensure every customer finds the vehicle they truly want, and we're glad we could assist you in that process. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

November 05, 2025

The last few times I went there one of the mechanics breaks something on my truck. Example. Plastic oil filter. Most recently was told my Plastic oil drain plug was broke. Didn't find out until hours af More

by Trochinskifam
Recommend Dealer
No
Employees Worked With
Gene Heiderich
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Heiderich
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Nov 06, 2025 -

West Side Garage, INC. responded

Thank you for your feedback. We appreciate you bringing your concerns to our attention. At West Side GM of Berlin, we strive to maintain high standards, and it's important for us to understand your experience. We encourage you to reach out to us directly so we can address these issues and ensure your truck is handled properly in the future. Thank you for your understanding, and we hope to resolve this for you soon. West Side GM Team (920) 361-5100

November 04, 2025

Tires were mounted and balanced in a decent amount of time. Job well done. Thank you More

by ttmc862009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 05, 2025 -

West Side Garage, INC. responded

Thank you for your kind words! We’re happy to hear that you had a positive experience with us at West Side GM of Berlin. We appreciate your feedback on the tire mounting and balancing, and we look forward to serving you again in the future! West Side GM Team (920) 361-5100

November 04, 2025

Great dealership, outstanding service department and sales team who are caring employees. Thanks Gene, Jeff and Jeremy. More

by tsmusic1
Recommend Dealer
Yes
Employees Worked With
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Heiderich
Report | Print
Nov 05, 2025 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're glad to hear that you had a great experience with our sales team and service department at West Side GM of Berlin. Gene, Jeff, and Jeremy are truly dedicated to providing exceptional service, and we appreciate you recognizing their efforts. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

November 03, 2025

Everthing went great! Jeremy was professional and friendly, very helpul with all our concerns. We look forward to dealing with Westside in the future. More

by msturm63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Stibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2025 -

West Side Garage, INC. responded

Thank you for your wonderful review! We're thrilled to hear that everything went great during your visit and that Jeremy was able to assist you professionally and kindly. We appreciate your feedback and look forward to serving you again at West Side GM of Berlin in the future! West Side GM Team (920) 361-5100

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