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West Side Garage, INC.

Berlin, WI

Overview
Employees
Reviews
Vehicles
4.8
521 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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822 Broadway St

Berlin, WI

54923

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Showing 521 reviews

July 05, 2026

Very happy with work done and explained everything also very quick work and reasonable price More

by KATHYPARAFINIUK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2026 -

West Side Garage, INC. responded

Thank you for your kind words, Kathy! We are delighted to hear that you were very happy with the work done at West Side GM of Berlin. Providing quick and clear service at a reasonable price is our goal. We appreciate your feedback and hope to see you again soon! West Side GM Team (920) 361-5100

June 30, 2026

Jeff is great to work with. We'll miss him when he retures next month. More

by SIERA.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2026 -

West Side Garage, INC. responded

Thank you for your kind words, Siera! We truly appreciate your feedback about Jeff and are glad to hear you had a great experience at West Side Garage, INC. We hope to see you again soon! West Side GM Team (920) 361-5100

June 28, 2026

We asked for an estimate on repairs to our vehicle and never got a response back. This was after we had to constantly hound Bob for answers on what was going on and why things weren't being done and this More

by katiezander3
Recommend Dealer
No
Employees Worked With
Bob Hogan
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Jun 29, 2026 -

West Side Garage, INC. responded

Thank you for sharing your experience with us, Katie. We understand your frustration regarding the lack of communication and follow-up on your vehicle's repair estimate. Your feedback is valuable, and we encourage you to reach out directly to West Side GM of Berlin so our team can address your concerns and work towards a better experience for you in the future. We appreciate your input and hope to improve our service moving forward. West Side GM Team (920) 361-5100

June 26, 2026

Courteous, professional, clarified work to be done, reviewed work completed and followed up with me the next day to make sure everything was satisfactory. More

by LARRYRICHTER65
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Kapp
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Jun 26, 2026 -

LARRYRICHTER65 responded

Courteous, professional, clarified work to be done, reviewed work completed and followed up with me the next day to make sure everything was satisfactory.

June 26, 2026

I am very happy with the work that was done on my vehicle. The work was done in a timely manner and it was washed and detailed beautifully. Highly recommend the body shop. More

by lkn723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2026 -

West Side Garage, INC. responded

Thank you for your wonderful feedback! We're glad you are happy with the work done on your vehicle at West Side Garage. It's great to know that the timely service and detailing met your expectations. We appreciate your recommendation and look forward to assisting you again soon. West Side GM Team (920) 361-5100

June 26, 2026

Fixed my problem the first time I! Very friendly and professional and finished on time. More

by TGIESE
Recommend Dealer
Yes
Employees Worked With
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Heiderich
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Jun 26, 2026 -

West Side Garage, INC. responded

Thank you so much for your kind words! We truly appreciate your feedback and are thrilled to hear that we were able to resolve your issue on the first visit. Our team at West Side Garage, INC. strives to provide friendly and professional service, and is glad you experienced that. We look forward to seeing you again soon! West Side GM Team (920) 361-5100

June 24, 2026

In 2020/2021 I bought my vehicle and then was hit by another truck and there were no Envisions around to replace mine but after a week they found one and I was able to buy it…good service! More

by JKLEMM54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Kapp
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Heiderich
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2026 -

West Side Garage, INC. responded

Thank you for sharing your experience with us! It's great to know you were able to find Buick Envision and that you received good service during the process. At West Side Garage, we strive to assist our customers in every way we can. We appreciate your feedback and hope to see you again soon! West Side GM Team (920) 361-5100

June 19, 2026

Very professional service and made you feel welcome and important. I have bought 3 vehicles from westside garage in Berlin WI and have dealt with him and I will continue to deal with him for my vehicle pur More

by wisslr
Recommend Dealer
Yes
Employees Worked With
Jeremy Stibb
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Jun 20, 2026 -

West Side Garage, INC. responded

Thank you so much for your wonderful review! We truly appreciate your loyalty to West Side GM of Berlin and are thrilled to hear that you've had such positive experiences with our team. It’s fantastic to know that you feel welcomed and valued during your visits. We look forward to assisting you with your future vehicle purchases and services. Your continued trust means a lot to us! West Side GM Team (920) 361-5100

June 18, 2026

I was very happy with the service service received from Gene. I feel the prices were fair and I will continue going there for my service on my truck. More

by johntyler
Recommend Dealer
Yes
Employees Worked With
Gene Heiderich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gene Heiderich
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Jun 19, 2026 -

West Side Garage, INC. responded

Thank you for your kind words, John! We’re thrilled to hear that you had a positive experience with Gene and found our prices fair. We appreciate your trust in West Side GM of Berlin and look forward to serving you and your truck in the future. See you again soon! West Side GM Team (920) 361-5100

June 18, 2026

They always work hard to meet our needs and to find the vehicles that work best for us! They are friendly and fair and we feel very confident in doing business with the salesman and business! More

by m32walker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Maldwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Stibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2026 -

West Side Garage, INC. responded

Thank you for taking the time to share your feedback! It’s great to know thatWest Side Garage continues to work hard to match you with the right vehicles and provide a friendly and trustworthy experience. Building confidence through fair and helpful service is always a priority. We look forward to welcoming you back again! West Side GM Team (920) 361-5100

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