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West Side Garage, INC.
Berlin, WI
269 Reviews
Welcome to West Side GM! We are your premier Chevrolet and GMC dealer in Berlin, WI. Let us show you around our family-owned new and used car dealership. We are worth the drive to come out and see our complete inventory; if we don't have what you are looking for we will be happy to try to help you find it! We have served Wisconsin since 1946 and we are happy to extend our hospitality, so come by and see what we have to offer! We can't wait to meet you and hope to make you part of the West Side GM family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 269 reviews
September 01, 2017
Dealership personnel--2018 Equinox purchase, data provided. I'll begin at the beginning. We were cordially greeted by our salesman who introduced himself, and we gave our data. He showed us the vehicles where I'll begin at the beginning. We were cordially greeted by our salesman who introduced himself, and we gave our data. He showed us the vehicles where we had expressed interest. He was very knowledgeable, thorough and extremely patient with all of our questions which gave us a clear understanding of the vehicle we finally decided to purchase with a satisfied feeling that we were getting exactly what we wanted in a new car (all electronic) which I might state was a brand new experience for us, and of course mostly foreign because we have not purchased a new car since 1987. Our clerk who handled the paperwork was gratefully very informative, explaining each data sheet covering the vehicle we had chosen and we left happy because everything was taken care of for us. Any friends who may express an interest in our vehicle we will be happy to refer them to West Side GM and we'll even give them the name of our salesman--he was great, By the way so was the sales manager. We were made to feel very welcome at West Side by all the staff we met and did not feel pressured to make a purchase.. The Equinox was immacutely clean==very impressive. No improvements in our visit are not required. Total satisfaction start to finish driving away in our new 2018 Equinox. Thanks to everyone. I'm out of room. More
by happy car owner 18
Employees Worked With
Some workers greeted us cordially, but I do not know their names., Bob Schetter, Ozzie Hoffman, Julia Forbeck
Helpful August 28, 2017
Beyond exceeded my expectations. Jeff went above and beyond in delivering a vehicle that fit me. My family has purchased 4 vehicles from Jeff. He delivers them clean and on time. Jeff went above and beyond in delivering a vehicle that fit me. My family has purchased 4 vehicles from Jeff. He delivers them clean and on time. More
by Walker5659
Employees Worked With
August 26, 2017
Best buy in fourty years Everything went the way a dream would be to buy a car very good sale girl, very knowledgeable and pleasent, I would and will recommend this dealership Everything went the way a dream would be to buy a car very good sale girl, very knowledgeable and pleasent, I would and will recommend this dealership to everyone, More
by Jamescamaro
Employees Worked With
Julia Forbeck
August 19, 2017
Making My Dream Vehicle a Reality I've been going to Westside GM for years. Both to purchase new vehicles & for service. They've never let me down. My husband and I purchased 2 GM truc I've been going to Westside GM for years. Both to purchase new vehicles & for service. They've never let me down. My husband and I purchased 2 GM trucks and 1 car from their very friendly sales team. My daughter recently purchased a car as well. We love the service department. Jeff always explains things very well and treats us honestly and fairly. We also loved Dick, who recently retired. Today Ozzie, who I've known for years, Tom, our wonderful sales associate, and Julia in finance gave me a beautiful experience. I purchased a 2017 Chevy Tahoe. What a beauty!! My husband passed away unexpectedly 2 years ago and this is the first vehicle I have ever purchased alone. It was both a bittersweet and wonderful day. Thank you Westside GM for taking such great care of me and for giving me such a sweet deal! More
by dani2468
Employees Worked With
Tom Hybke, Ozzie Hoffman, Julia Forbeck
August 17, 2017
Very excellent, friendly, helpful staff, never disappointed! I was looking to out right purchase a vehicle and Bob and ozzy knew what I was looking for and helped keep my payment the same or lower and the experi I was looking to out right purchase a vehicle and Bob and ozzy knew what I was looking for and helped keep my payment the same or lower and the experience with working with West side is phenomenal!! I would recommend this dealership before any bergstrom dealership!! More
by David Fritch
Employees Worked With
Bob Schetter, Ozzie Hoffman
August 16, 2017
Friendly, fair, professional. I enjoy going to the dealership when I'm shopping for a vehicle. They generally have a nice inventory so you can get a good feel for the market. Based I enjoy going to the dealership when I'm shopping for a vehicle. They generally have a nice inventory so you can get a good feel for the market. Based on internet comparisons, they price their vehicles fairly. Make no mistake though, they are a business their goal is to make a profit still they work to find a compromise that works for them and their customer and they do that in a very friendly, relaxed atmosphere. Give them a try. More
by Pnoemichen
Employees Worked With
Ozzie Hoffman, Julia Forbeck
August 15, 2017
very willing to work customer Made the car buying experience fun she went Above & Beyond finding me the best deal. Very professional, efficient and knowledgeable. Extremely patient Made the car buying experience fun she went Above & Beyond finding me the best deal. Very professional, efficient and knowledgeable. Extremely patient with me with questions and negotiations. More
by Tammi
Employees Worked With
Julia Forbeck
August 08, 2017
Great experience I will definetly be buying my vehicles from West side GM from now on. The selection was great, the service was fantastic, and the prices were much low I will definetly be buying my vehicles from West side GM from now on. The selection was great, the service was fantastic, and the prices were much lower than expected. I couldn't be happier... More
by Jlane2017
Employees Worked With
Julia Forbeck
August 05, 2017
overall review Our family has purchased 12+ cars from West Side GM over the years and have always enjoyed excellent service. The staff is always very friendly and Our family has purchased 12+ cars from West Side GM over the years and have always enjoyed excellent service. The staff is always very friendly and you feel welcome when you stop in. We mostly work with Jeff Maldwin who always provides five star service and makes the buying experience an easy transition. We highly recommend the dealership. More
by bartpro
Employees Worked With
August 04, 2017
Great service Great saleman! He was very helpful. I would highly recommend working with him if your looking for a new vehicle. Very knowledgeable and not pushy. Great saleman! He was very helpful. I would highly recommend working with him if your looking for a new vehicle. Very knowledgeable and not pushy. More
by Rick H
Employees Worked With
Bob Schetter
