Western Ave Nissan
Chicago, IL
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The price of the car. You would think after purchasing three cars there already not to mention a platinum armada,a fully loaded altima. I though they would give me a good deal considering this was our fou three cars there already not to mention a platinum armada,a fully loaded altima. I though they would give me a good deal considering this was our fourth purchase instead the girl named Lisa was just trying to rip us off big time and played to many games trying to flip numbers and trick us..I will never go back because of her. I do need to say our sales guy was very nice. More
The service that I received at Western Ave. Nissan was best service I had ever received from a car dealership. The sales personnel that helped me had outstanding customer service skills. They were very best service I had ever received from a car dealership. The sales personnel that helped me had outstanding customer service skills. They were very honest and straight forward with me. My overall experience was OUTSTANDING!!! More
Mr Roy Thompson was very pleasant, warm and understanding. As soon as we enter the office he greeted us with respect and he was patient was us. understanding. As soon as we enter the office he greeted us with respect and he was patient was us. More
Laudy did an outstanding job taking care of me from beginning to end. He was extremely courteous and very responisve to my needs. I would definitely go back and purchase another vehicle there again. beginning to end. He was extremely courteous and very responisve to my needs. I would definitely go back and purchase another vehicle there again. More
I came in for an oil change on my new vehicle, the buying experience was excellent and the help from the service department was great. My only complaint and disappointment was the overall look and cleanline experience was excellent and the help from the service department was great. My only complaint and disappointment was the overall look and cleanliness of the service department waiting room. It was very, very dirty, floors looked old and grimy. You can tell this is a very old facility and needs some updating ASAP! Any future services, I'll be taking my Juke to a different Nissan service facility. More
This is the third time I have brought my car for service to this dealership,I was looking for better customer service than what I had at Mid City Nissan.Not only was the customer service excellent,but they to this dealership,I was looking for better customer service than what I had at Mid City Nissan.Not only was the customer service excellent,but they give you the truth on the cost of things and they don't try to cheat you or do the old bait and switch. They fix exactly what you ask them to fix and nothing more,unless you want..Everybody has been friendly to say the least and willing to explain things clearly if you need them to.. More
The service dept. is great. Juan is very nice and really professional. Also, Scott is the best, and the only mechanic I want working on my cars. professional. Also, Scott is the best, and the only mechanic I want working on my cars. More
Western Nissan has some of the nicest staff at any dealer I have ever been at. When you can say about yourself that im a very difficult person to please you know its true. They had a lot of patience with me I have ever been at. When you can say about yourself that im a very difficult person to please you know its true. They had a lot of patience with me and I respect that. All said and done I was a happy camper at the end. More
This dealership scams customers into coming into their dealership. They have you fill out an online application then they call you to tell you you're approved with Nissan's finance company. Once you go in dealership. They have you fill out an online application then they call you to tell you you're approved with Nissan's finance company. Once you go into the dealership you find out not only are you not approved but they want you to pay cash for the entire purchase. I wouldn't recommend this dealership to anyone. I wouldn't want anyone I know to have an experience such as this. I purchased a vehicle at another dealership where the service was excellent. The other dealership treated me with dignity and respect, they were courteous and friendly. More
I bought my Armada last year from here and got a really good deal. I just love it but one thing; I wish I would have gotten the 4X4. The car is amazing but the snow in the winter is a lot for any car to ha good deal. I just love it but one thing; I wish I would have gotten the 4X4. The car is amazing but the snow in the winter is a lot for any car to handle. My wife and I came back to see what kind of deal we could get on trading it for one with 4 wheel drive. I knew I was going to take a hit on it but I wasn’t too sure on how much. I met with my old salesmen and explained the situation. He looked around for what they had on the lot and spoke to a Mgr. It was in our luck that they had a demo Armada in the back that just got out of recon. It was only 6 months old and had about 4k on it. We were able to trade ours for that one and only pay a small amout in difference and it’s a year newer. If you want to be taken care of Western Ave Nissan is the place. More