I was really hoping that I could write a positive review about my experience with Western Avenue Nissan; but that is not the case. My husband and I drove 2 hours to come look at a used 04 Cadillac SRX, 120k miles, seemingly in great condition. We called and asked about the condition of the car, how it ran before we made the trip and the saleslady I spoke with assured us all of their used cars have been through a thorough inspection and run "like new". She said the car may need regular maintenance like any older used car, but that the car drove great and was ready to go. We arrive and the place was packed but our salesman, Ryan Scott, was expecting us and was very polite. We got in the car for the test drive and noticed the engine had a shake at idle. Ryan assured us that all the cars have had thorough engine and transmission inspection and that they WOULD NOT sell a car with any major problems. My husband knows a little about cars and knows that a needed tune up or dirty air filter might cause this, so after debating we decided to trust that they wouldn't sell us a lemon, especially considering they wouldn't give us much leeway with the price of the car and we stretched our budget to get it. Long story shorter...the check engine light came on as I pulled into my town and was flashing before I got to the driveway. We called Western Avenue Nissan and my husband spoke with a nice manager that told us to take it into a mechanic and they would see what they could do to help us. Turns out, the computer that controls the engine is bad, and it is going to cost us over $1500 to fix this car. Of course, we have tried to contact someone at Nissan multiple times, our mechanic has tried to contact Nissan multiple times and no one returns our call, or we wait on hold for 30 min. then we're transferred to a voice mail box that is full. Our mechanic stated that any mechanic, let alone a certified mechanic, that "thoroughly" inspected this engine would have been able to tell quickly this was not a minor issue. At the worst, the engine could have seized up with my 5 year old daughter in the car and we could have lost all power-no brakes, no steering; at the least we could have done major damage to the engine itself if we continued to drive it. He states that the fact that the engine light came on after the car was already showing issues shows that the controls may have been tampered with which is highly illegal and is FRAUD. I was really hoping Nissan would just contact us and at least attempt to rectify the situation, and that this would turn into a great review, but we have been calling them since Monday and it is obvious they are avoiding us at this point. Unfortunately, this has turned into a horrible experience and I would highly recommend that if you are looking to buy a vehicle, especially a used vehicle, that you shop somewhere else (and read the reviews about the dealership before you buy a car).