Where Luxury Meets

Classic bait and switch operation. Went to look at a vehicle that we were told was available. When we arrived, the salesman spent about 20 minutes "looking for the car" and then "loo Went to look at a vehicle that we were told was available. When we arrived, the salesman spent about 20 minutes "looking for the car" and then "looking for the keys." He finally came back with a set of keys and took us outside. The car he offered was not the advertised car. In fact, it was one year older with more than 3x the mileage, and a lower trim level. It was also $1,500 MORE than the car we went to look at. The salesman wouldn't consider negotiating, so we left. And, he told us we had to agree on a price before he would even allow a test drive. Later research on this (3 year old) vehicle showed that it already had been through 3 owners and in two accidents. One of those accidents was bad enough to result in frame damage. I question where all of these 5 star reviews are actually coming from. That was certainly not the experience we had. Will never consider returning. More

I understand that dealerships mostly function based on commission, however, I never thought I would have such a horrible experience. The finance manager had myself and my boyfriend waiting for almost 3hrs commission, however, I never thought I would have such a horrible experience. The finance manager had myself and my boyfriend waiting for almost 3hrs with our 2 month old just to try to hustle us into trading in our vehicle for less than what it was worth. To top it off we had to service our vehicle for the lights that were on in the dashboard that we were being told would come out of pocket even though we have a dealership warranty that hadn’t expired yet. Lastly, the general manager told us that we would get a check to reimburse us for the cost of the service, however the individual who signs the checks wasn’t there. The next day I get a call from the service manager stating that I would only get reimbursed for the lights on the dashboard getting fixed not the part needed to fix those lights. Despite the fact that the general manager had promised a check would be made and that the individual would be available to sign the check the next day. It’s just a matter of respect, if you’re not going to reimburse us just say so and don’t give customers the run around. If you value the luxury vehicles you have in your inventory maybe you should focus the value on your customer service. More

It was a smooth process. Jabir was great. I thought I was going to be there all day but only a couple of hours and left with my first car. Overall great experience Jabir was great. I thought I was going to be there all day but only a couple of hours and left with my first car. Overall great experience More

Frauds. Do not waste your time!!!!! Woman on phone lied and said the vehicle was available and scheduled me for a test drive. Answered all my questions ab Do not waste your time!!!!! Woman on phone lied and said the vehicle was available and scheduled me for a test drive. Answered all my questions about this specific vehicle. I drove almost 2 hours to test drive. When I got there, salesman says the car was at a warehouse n probably wouldn’t pass inspection which was why the price was listed low. Woman on phone failed to tell me that. Then he Tries to sell me another car with 50000 more miles and 6000 dollars more than the car I originally inquired about. Classic bait and switch. I would never do business with a place that would tell me anything to get me there only to upcharge me for something else. The lack of transparency n the poor integrity was insulting and disappointing. I requested to work an early shift which sucks, just to waste 4 hours there and back for absolutely nothing. More

Wonderful and honest service. Came here to buy a higlander, Jabir was very helpful and got us a nice deal. Thank you! higlander, Jabir was very helpful and got us a nice deal. Thank you! More

Warning cars are lemon buy backs Angelo is a scam artist worst experience filing lawsuit worst experience filing lawsuit More

Great service Gregory and Luis they did a wonderful and Great service Gregory and Luis they did a wonderful and quickly services. And less in 2 hours everything was done. Thanks luxury meets for our new Great service Gregory and Luis they did a wonderful and quickly services. And less in 2 hours everything was done. Thanks luxury meets for our new car More

Great service by gregory. He helped get the best deal possible. Really went out of his way to make my purchase happen. Will deffenetly recomend my friends to him. possible. Really went out of his way to make my purchase happen. Will deffenetly recomend my friends to him. More

Súper super helpful very Knowledgeable Got me in and out in the car I wanted!!!!🔥🔥🔥 in the car I wanted!!!!🔥🔥🔥 More

Best service ever recomendé 100 % geaoge did a really nice job thank you for everything nice job thank you for everything More