I am currently having a dispute with White Allen Honda about the matter of an extended warranty (that I did not want, but my husband & I were convinced in finance that it was very comprehensive. The used vehicle I purchased was a Subaru with over 100,000 miles on it. The extended warranty was through Zurich and when service was called in for coverage, my mechanic was told that the work would NOT be covered because the car had over 100,000 miles on it at the time if purchase. Zurich stated that WHITE ALLEN HONDA misrepresented their product. BUYER BEWARE OF GHE EXTENDED WARRANTY. We were lied to while being shown the pamphlet of what the warranty would cover... It would only cover if the engine blew up or the transmission went out (at the discretion if Zurich). To try to handle this unethical practice of selling a product that was void, I talked to the GM Dan Nagel and he was NOT professional, very nasty to me, hung up the phone and answered the BBB with a response that was a lie. Stating that I paid lower price for a power train warranty. All correspondence can be viewed through the Dayton, Ohio BBB.
I have since called the Ohio Attorney General to file a complaint, which I was notified that WHITE Allen Honda has other similar complaints on file with this dealership. DO NOT PURCHASE THE WARRANTY!!!!!!!!
Dan Nagel (GM), Kip Henry (finance)
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