Wilde East Towne Honda - Service Center

Service here was fast and very friendly. My car was completed 2 hours ahead of schedule and staff checked on me multiple times to make sure I was comfortable while I waited. completed 2 hours ahead of schedule and staff checked on me multiple times to make sure I was comfortable while I waited. More

We finally purchased a Honda and had a service done. The dealership was awesome and Cheryl really made our day. This was by far the best dealership and people i have dealt with. We look forward to having a dealership was awesome and Cheryl really made our day. This was by far the best dealership and people i have dealt with. We look forward to having a service done again soon. More

This is the best place I have ever taken my car. It's convenient, everyone there was friendly and extremely helpful, the prices are great and the complimentary car wash is always appreciated! Never go convenient, everyone there was friendly and extremely helpful, the prices are great and the complimentary car wash is always appreciated! Never going anywhere else again. More

We were given top-notch personal attention by Mike Spellman every step of the way. He answered all of our questions in detail and gave us a great price for a thorough check-up and maintenance work on Spellman every step of the way. He answered all of our questions in detail and gave us a great price for a thorough check-up and maintenance work on our Honda Civic LX. Plus, they have a great guest waiting area complete with TV, internet access, food and drink, and an aquarium! More

Tanya was a very professional Service Associate. Her attitude and sense of humor made my morning. The location of this dealership is Great. The overall experience was "Great". attitude and sense of humor made my morning. The location of this dealership is Great. The overall experience was "Great". More

Took our 2008 Honda CRV in for replacement keys and programming. Cheryl was extremely cordial and helpful initially over the phone and later in person. I got in and out quickly, and my car had a once-o programming. Cheryl was extremely cordial and helpful initially over the phone and later in person. I got in and out quickly, and my car had a once-over with some additional recommendations for maintenance. Cheryl provided me a complete review and explanation of the recommendations, along with prices. She even gave my car a car wash (and I got a coffee!) Will take my CRV back for its future needs. Cheryl was approachable, knowledgeable and helpful in getting my CRV the care it needed! More

I called Wilde East Towne Honda for a service-related issue, and I was encouraged to bring the vehicle in as soon as possible. Upon arriving to their service department, Mike the service manager immediat issue, and I was encouraged to bring the vehicle in as soon as possible. Upon arriving to their service department, Mike the service manager immediately recalled the details of our phone conversation. Although they knew I was coming in 'sometime in the afternoon', I received exemplary service without delay. There were 2-3 people inspecting various things on my vehicle in no time - all I had to do is pull up to the service door of their heated garage. I didn't set foot outside until they arranged for their staff driver to shuttle me back home. Overall great experience - this is customer service at its best. More

I came into the Wilde East Towne Honda Dealership in 12/12/12 because I received a mailing to tour the new facility. I was immediately greeted by a receptionist who introduced herself and warmly welcome 12/12/12 because I received a mailing to tour the new facility. I was immediately greeted by a receptionist who introduced herself and warmly welcomed me to the establishment. She proceeded to walk me around and show me all the wonderful areas inside the dealer ship and told me a brief history. She even offered me coffee. At other area dealerships I have been too, normally the reception staff just points you in the direction you need to go and continues with what they were doing. I was pleasantly surprised and felt compelled to write a review about this company. Welcome to the area, Wilde East Towne Honda! I look forward to coming back! More

My wife and I were traveling through Madison when our Honda Accord began to have engine trouble. After calling around, we luckily were directed to Wilde East Towne Honda. Upon arrival, we immediately w Honda Accord began to have engine trouble. After calling around, we luckily were directed to Wilde East Towne Honda. Upon arrival, we immediately were impressed with the level of service, friendliness, and empathy we received. Unfortunately, though, our car needed extensive engine repairs. I can't speak highly enough of how helpful Mr. Spellman was during this difficult situation. Not only did the staff at Wilde East Towne Honda help us secure a rental car to continue on our journey but also helped ensure that the necessary paperwork was completed in order to authorize the needed repairs from Honda. During the entire process, I was continually updated on the progress of my vehicle. I never write reviews but felt compelled as the level of service provided far exceeded anything I ever could have expected. A big thank you to Mr Spellman and the staff of this dealership for putting customers first! More