Wilson County Hyundai
Lebanon, TN
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,110 reviews
I have a lengthy commute to LaVergne, Tennessee, from Lafayette, Tennessee, and Lebanon is my halfway point. I had purchased Pontiac cars from the Pontiac/GMC dealership before it closed due to Pontiac b Lafayette, Tennessee, and Lebanon is my halfway point. I had purchased Pontiac cars from the Pontiac/GMC dealership before it closed due to Pontiac being phased out (a real shame). Anyway, the owners of Wilson County Hyundai pledged to service the GMC/Pontiac vehicles, and fortunately they hired Randy Jackson as Service Department Manager from the Pontiac dealership. Randy has taken care of my vehicle needs for more than five years now, and he has actually spoiled me. Because of my commute (130 miles per day), I bring my car in every month to be serviced. Randy, Crystal, and the rest of the service department always greet me with smiles when I bring my car in. I guess I'm what's called a "regular" now. They take very good care of my 2005 Pontiac Grand Prix--and me, too. They are friendly, professional, and they are always on top of my needs--even before I know what I need. I highly recommend the service department. More
Jeff was exremely helpful in this purchase (a used but low-mileage 2009 Sonata)and in working out the payment mechanics. He showed me other options they had and was very informative about them all. This low-mileage 2009 Sonata)and in working out the payment mechanics. He showed me other options they had and was very informative about them all. This is my first Hyundai, and I am very pleased with it. All the people I dealt with at this dealership were very friendly. More
Jeff was great to work with!!! Great experience. We worked with Jeff over several weeks and he stayed on top of things and let us know when a car that met our wants(price, model, etc) was available. T worked with Jeff over several weeks and he stayed on top of things and let us know when a car that met our wants(price, model, etc) was available. The other employees were very nice and knowledgeable also. They made us feel welcomed. More
We first contacted this dealership via email. Simon Jones worked quickly to find the specific new car we were looking for and we got a great price. When we went to pick up the car all the people at the deal worked quickly to find the specific new car we were looking for and we got a great price. When we went to pick up the car all the people at the dealership were very friendly and helpful. We would definitely recommend this dealership and would do business with them again in the future. More
Who buys a car on the day of the historic Nashville floods?? Ummm...crazy folk like me! Ha ha. Look, I hate buying a new car because of the haggling and B.S. that typically goes along with getting floods?? Ummm...crazy folk like me! Ha ha. Look, I hate buying a new car because of the haggling and B.S. that typically goes along with getting a decent price. I understand that the dealership needs to make a buck, but few will be straightforward and get to the point. I've bought a number of new vehicles in the past, but this is the very FIRST time that I can honestly say that I have EVER had a painless new car purchase. I worked directly with a bloke named Simon Jones, who was just awesome! In addition to being forthcoming, honest, friendly, efficient, and patient, he was a handful of laughs. His UK accent made me feel as if I was in the middle of an episode of AbFab or being interviewed on BBC's Radio 1. He didn't play the typical sleazy 'car salesman' games with the price. I asked for a car, he found it. I wanted a bunch of extras, he located them all and then some. We discussed a price via email, and by god that is the exact price I paid for the vehicle. No ridiculous hidden fees and charges for this and that! He made car buying as simple as running out to Kroger to grab a carton milk. No waiting around, no hassles, no pushy sales tactics, and most importantly, no B.S. What typically takes nearly a full day of languishing pain sitting around a car dealership was reduced to about 1.5-2 hours from start to finish (including the test drive). It took longer to drive to and from the dealership than it did to buy the vehicle. These guys are just amazing. They do the right thing and don't screw over the consumer. Perhaps the other dealers in the area (i.e. Jim Reed, Alexander, etc..) should visit them and take a few lessons on what customer service and salesmanship is supposed to look like. My car is lush and I love it! I recommend this place to EVERYBODY looking to purchase a Hyundai. Simon rocks, the finance manager Louis rocks, the whole team there at Wilson County Hyundai rocks! Can't thank you all enough. [By the way, congrats to Chelsea on the FA Cup win this past weekend!! Since I supported your football club, do me a favor, support Croatia @ Eurovision in Oslo later this month!] More
MY FIANCE AND I WERE LOOKING FOR CARS FOR SEVERAL WEEKS AND HE HAPPENED TO BE RIDING THROUGH WILSON COUNTY WHEN HE STUMBLED UPON WILSON COUNTY HYUNDAI HE SAW THE HYUNDAI SANTA FE AND TOOK IT FOR A TEST DRI AND HE HAPPENED TO BE RIDING THROUGH WILSON COUNTY WHEN HE STUMBLED UPON WILSON COUNTY HYUNDAI HE SAW THE HYUNDAI SANTA FE AND TOOK IT FOR A TEST DRIVE HE THEN CALLED ME AND SAID HE THOUGHT WE WAS DRIVING MY NEXT NEW CAR. HE TOOK ME BACK LATER THAT AFTERNOON AND I IMMEDIATELY FELL IN LOVE WITH IT, OUR SALES MAN WAS JEFF MAZZA. JEFF WAS VERY COURTEOUS AND PATIENT. WE ALSO TOOK HIM ON ONE WILD TEST DRIVE (SORRY JEFF)!!!! HE WAS VERY ATTENTIVE TO ALL OUR NEEDS! WE CAME BACK TO THE LOT A FEW DAYS LATER TO HAVE A PROTECTION COAT PUT ON THE EXTERIOR AND INTERIOR AND BY SURPRISE JEFF WAS THERE WAITING WITH A GIFT FOR ME !!! (A I-POD TOUCH)AND THE CABLE FOR MY CAR. IT WAS ONE OF THE BEST DEALERSHIPS I HAVE EVER BEEN TO. EVERYONE THERE WAS VERY KIND! THANKS TO ALL OF YOU AND ESPECIALLY JEFF FOR BEING SO WONDERFUL! I WILL DEFINITELY RECOMMEND JEFF TO ALL MY FRIENDS AND FAMILY IN SEARCH OF A NEW VEHICLE!!! KEEP UP THE GREAT WORK!!!!! TAMMY CARROLL More
I would definitely encourage anyone looking for a Hyundai to give Wilson County a try. From our initial interaction through the paperwork everything was extremely pleasant. It was very clear that they were i to give Wilson County a try. From our initial interaction through the paperwork everything was extremely pleasant. It was very clear that they were interested in getting my wife and I the Santa Fe that we wanted even if they did not have it in stock. I feel many dealers are only interested in selling you what they have in stock. The price we were given was definitely fair, and Simon, Louis, and Belinda are as friendly and eager to help as you will find anywhere. If our future experiences with their service department are anything like the buying process we will be back for sure. More
While searching for a Hyundai in Middle Tennessee, I first went to a dealer in Nashville. I was not satisfied with what they were proposing, therefore being a USAA member, I was able to use the New Car first went to a dealer in Nashville. I was not satisfied with what they were proposing, therefore being a USAA member, I was able to use the New Car Buying Service. They have partnered with Wilson County Hyundai and I now know why. I dealt with Simon Jones on the sales staff and he was very accomodating, responsive and friendly. Being a female, buying a car by myself could have been a very stressful situation, but was far from it. Everything was explained in detail and the team answered any questions that I had. The financing experience with Louis was also very well explained and went smoothly as well. I would recommend Wilson County Hyundai to any of my friends and family to buy a new vehicle. I now know I was well taken care of and am drving a wonderful 2010 Hyundai Santa Fe (in the color that I wanted)! More
Found the vehicle I was looking for. Dealership has long-standing reputation in the community. Able to spend money/tax dollars locally. Jeff & Louis both dealt with me fairly, directly and with a fri long-standing reputation in the community. Able to spend money/tax dollars locally. Jeff & Louis both dealt with me fairly, directly and with a friendly and open attitude toward the negotiation process. More
Simon Jones responded to my request online, for a 2011 Sonata Ltd. He was the first of 3 dealerships to contact me, and had already located the exact car/colors that I was looking for, since another pers Sonata Ltd. He was the first of 3 dealerships to contact me, and had already located the exact car/colors that I was looking for, since another person did not follow through on the purchase. Simon was very knowledgeable about the car and very nice to work with. My husband and I met several other employees, including the mechanic, and were given top-notch service. This was the most pleasant experience that we have ever had in purchasing a car! The business manager, Louis Brenkman, was very efficient in the paperwork and it took very little time to go over the financing. I look forward to doing business with Wilson County Hyundai, even tho I live in Brentwood, TN! They made the drive worth it and the price was right, too! Thanks! More