Wilson Motor Company - Service Center

Service was Excellent !!! Lynnette in the service department is the main reson why I bring our vehicles to Wilson Ford for service. She is excellent to work with. Lynnette in the service department is the main reson why I bring our vehicles to Wilson Ford for service. She is excellent to work with. More

Quickly Helped and Problem Solved We were pleased to have such expert care when we needed it badly. We didn't know why our tire was losing air. Your excellent repair staff, treated us We were pleased to have such expert care when we needed it badly. We didn't know why our tire was losing air. Your excellent repair staff, treated us kindly, showed us where we could wait comfortably while the problem was diagnosed. They quickly discovered our tire had a screw in it, removed it, and patched the tire - making it good as new, and has us on our way in a very short time. We're so glad we made the decision we did, to come to you for help! Thank You! More

Awesome service Easy to work with, efficient and great service. Had some work I had to get done in a timely manner looking for a low cost and I got just that at Wilso Easy to work with, efficient and great service. Had some work I had to get done in a timely manner looking for a low cost and I got just that at Wilsons! More

Service on Nissan Armada 2017 Excellent service at Wilson motors. No hesitation in going back to this dealership for my servicing needs. I will also use this dealership for other c Excellent service at Wilson motors. No hesitation in going back to this dealership for my servicing needs. I will also use this dealership for other car buying needs. More

Painless Called, dropped off after hours, all concerns resolved. And car was washed and shiny at pick up. Nice! This is how long-term customers are earned. Called, dropped off after hours, all concerns resolved. And car was washed and shiny at pick up. Nice! This is how long-term customers are earned. More

The people are awesome I had gone in to have my oil changed, the did a great job as always but had taken 1.5 hours to do it. I found out later that they had tried to contact I had gone in to have my oil changed, the did a great job as always but had taken 1.5 hours to do it. I found out later that they had tried to contact me at home though I had been in the waiting room the whole time. The service manager called me later to apologize. This was a first for me. He was great to talk with and he gave me a free oil change with car wash. It was not expected but I appreciate what he had done. They are a great group to work with. More

Worst service ever in their service dept My truck had a new ford rebuilt engine put in it at another shop. I moved so the closest shop was Wilson Ford, what a mistake it was to take it them. My truck had a new ford rebuilt engine put in it at another shop. I moved so the closest shop was Wilson Ford, what a mistake it was to take it them. The motor ended up needing and requiring another new motor. They undid the a c compressor to replace the motor that can put off to the side, the reason I mention this this is I had to take it back to charged again after they said it was ready. It took them 2 1/2 months to go thru the warranty process, When I picked it up I drove to get fuel in it saw antifreeze was leaking. This was less the a mile from the dealership, took it back they tightened a hose clamp. They provided a new motor. Gave me a gallon of of antifreeze, it never stopped leaking till I put a new radiator hose on it. The older gal I worked with was not pleasant to work with. When talking to other people about my experience they had the same bad experience. Tanner tried to overcome this problem but he is only one person. The hood was out of alignment, this was another trip back after just picking it up the first time. I had to help hold and insist that it be straight. The journeyman mechanic told me he had given it to his apprentice to finish and not even checked it. No loaner was offered I even asked no way. A week later a oil leak started, when the warranty was getting close to running out 6 months later I dreaded going back to them. I took it West Ford in Preston Idaho asked for a loaner was provided, The oil leak was due to a broken seal on it which caused the front main oil seal to wear and leak oil, I smelled gas in a 4 to 5 months from Wilson putting the motor in West Ford Motor found out they hadn't even changed the fuel injectors o rings or intake manifold gasket and just reused them. West motors said that should have been done. If you want great service drive a little go to Preston West Ford Service. If you like aggravating service go to Wilson it like buying a lotto ticket odds are you loose and waste time. More