Wiscasset Ford Inc.

Brian is very polite and personable. It’s really nice and refreshing to work with him. It’s really nice and refreshing to work with him. More

I have had wonderful experiences at Wiscasset Ford from the purchase to service. I will always service my Transit there. the purchase to service. I will always service my Transit there. More

I have been a Wiscasset Ford customer for over 55 years and have always been more than happy with with their service department and all around customer support and service.I actually believe I have been th and have always been more than happy with with their service department and all around customer support and service.I actually believe I have been through three turnovers of their department and personnel and not one has ever disappointed. They are definitely my favorite go to for all of my vehicle maintenance. More

Great experience at Wiscasset Ford with Jordan. He was professional, knowledgeable, and easy to work with throughout the purchase of my 2021 Ford Explorer. No pressure, clear communication, and a s He was professional, knowledgeable, and easy to work with throughout the purchase of my 2021 Ford Explorer. No pressure, clear communication, and a smooth process from start to finish. Highly recommend asking for Jordan if you’re buying here. More

I needed an SUV as I am putting my summer car away for the winter. I came to Wiscasset Ford and talked with David Warford who lined up exactly the SUV I wanted at a price I was willing to pay. David m the winter. I came to Wiscasset Ford and talked with David Warford who lined up exactly the SUV I wanted at a price I was willing to pay. David made the entire transaction as smooth as silk. He had the paperwork all ready and partly filled in. A quick test drive, a few signatures and a check. That was it. No xx. This is how all car buying should be done. I highly recommend David and Wiscasset Ford! More

Great customer service, very friendly and knowledgeable staff! They had the car waiting for me and got me in and out within 2 hours! staff! They had the car waiting for me and got me in and out within 2 hours! More

It was a very pleasant experience to buy my new truck at Wiscasset Ford. Everybody at Wiscasset Ford was very pleasant and answered all the questions that I had. The sale was as smooth as it could be and th Wiscasset Ford. Everybody at Wiscasset Ford was very pleasant and answered all the questions that I had. The sale was as smooth as it could be and the staff accommodated me in every way. I'm very happy with my new truck! More

had an issue with my car and had another shop fix it under an insurance claim but upon getting it back the issue continued. They told me they only reset the lights despite getting an insurance payout so under an insurance claim but upon getting it back the issue continued. They told me they only reset the lights despite getting an insurance payout so my insurance agreed to having wiscasset ford inspect their work and finish the repairs. Wisscasset ford took my car completely apart, as told to me by my insurance adjuster when they went out to see it but wiscasset ford told them that nothing was wrong wirh it other than wear and tear. This i knew was xx given the fact that the first shop told me they didnt do all the repairs. My adjuster told me wiscasset ford would call me. That was on a monday. Crickets. Wednesday I called wiscasset ford to be told the car was all set someone would be texting me photos. Crickets. Thursday I was on my way to get the car since I was told it was all set despite not getting any texts. So I called them to confirm my car was ready to be told it was still in pieces waiting for approval on a text they never sent. I reminded them they didn'tsend me anything. I finally got their estimate for repairs that was just under 5,000! They wanted to charge me a crazy amount for new tires for one example. The same price i paid for a Toyota Tacoma but my car is a small 4 door sedan. Knowing their prices are way too inflated and I could get it all done at a better rate and my lack of trust in them, I denied all repairs, According to them nothing was mechanically wrong with it and I knew the issue was due to the first claim. They said I could picked it up the next day. I did, and it had even more issues now than it did prior. The undergarage protector to the motor was dragging on the ground. I heard the noise but had no idea where it was coming from, but when I smelled smoke I pulled over to investigated to see it dragging on the road. I had had enough called my insurance and opened a second claim against wisscasset Ford and had my car towed to my old mechanic in NH whom I did business with for 20yrs prior to moving to maine. Thankful for Triple A premium. They did infact confirm that the first shop did not do all the repairs covered under my first claim and confirmed damage done by wiscasset Ford. My car now had mechanical damage. My insurance will be going after them for reimbursement. I have never had a shop have not just poor communication which is evident by many other reviews but did damage to my vehicle as well. I wonder if any of them are actually certified. The worst experience of my life. Avoid! More

Wisscasset Ford is a great place to purchase a vehicle. We came up from Massachusets to purchase a Ford 150. We are pleased to work with our salesman, who made the purchase experience pleasuable. We came up from Massachusets to purchase a Ford 150. We are pleased to work with our salesman, who made the purchase experience pleasuable. More

Jeff was excellent to work with, he made the process easy. The service department is also very helpful which is one of the major reasons I choose Wiscasset Ford. easy. The service department is also very helpful which is one of the major reasons I choose Wiscasset Ford. More