Wissler Motors

Wissler Motors
1205 West Main Street
Mount Joy, Pennsylvania 17552

Sales: (717) 653-2091
Service: (888) 544-0381
Parts: (888) 544-0381

Manufacturers: Service or Auto Body, Used Car Dealer

Most Reviewed Employees
Adam Yoder Adam Yoder
Sales Manager
Jason Musser Jason Musser
Service Advisor
Gary Shenk Gary Shenk
Service Advisor
James Yoder James Yoder
Sales Manager
Josh Kneisley Josh Kneisley
Service Advisor / Parts Counter / Notary
Chuck Adams Chuck Adams
Sales Representative
David Diehl David Diehl
Ceritified Sales Representative
Ryan Skoulatos Ryan Skoulatos
Ceritified Sales Representative
Jay Hornberger Jay Hornberger
Service Manager
Ted Morelock Ted Morelock
Collision & Paint Repair Manager
Need a New Car?

Dealership Amenities
Notary & Messenger Services
Collision & Paint Repair Facility
After Hours Drop-Off
Automated Car Wash
Cable TV
Children's Play Room
Customer Lounge Area
Express Service
Free Coffee
Free Drinks
Free Loaner Cars
Free WiFi
Parts Store
Pet Friendly
Rental Car Service Onsite
Shuttle Service
Television
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 8:00 PM

Saturday: 9:00 AM - 4:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 4:30 PM

Tuesday: 7:30 AM - 4:30 PM

Wednesday: 7:30 AM - 4:30 PM

Thursday: 7:30 AM - 4:30 PM

Friday: 7:30 AM - 4:30 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.7/5
60 Reviews
Wissler Motors

Overall Score: 5 Star Rating4.7



About Wissler Motors
Certified: Wissler Motors
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Wissler Motors has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Wissler Motors
Wissler Motors has been been in business since 1965. We have been a new vehicle franchised dealer with AMC, Renault, Chrysler, Plymouth, Jeep, and Eagle.

We are the area's premier dealer for all ranges of vehicle including imports and domestics!

Besides vehicle sales, Wissler's has an outstanding Collision & Paint Repair facility, Service Center, and Express Services Center where we repair ALL Import & Domestic Brands.

We have great value products and programs including our Customer Appreciation Program (C.A.P.) which gives our customers 50% OFF items like Oil Changes and State Inspections without the need for coupons or punch cards! See a service adviser for details today!


bmasencup
5/13/2012 6:35:37 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: David Diehl

My Review of Wissler Motors:
David Diehl provided me with excellent service as I was searching for a Honda Civic EX-L on the internet. Wissler had one of three that I was considering. David emailed me with a full video review of the car which helped tremendously, making it as if I were actually there to see the car.

I ended up purchasing another vehicle closer to my location, & was treated very well & professionally when I notified David of the outcome. The overall experience was great & I was never pressured at any time. I would recommend this dealership & David Diehl to anyone looking to purchase a vehicle.

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Poss214
4/16/2012 4:58:04 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: David Diehl

My Review of Wissler Motors:
Saw vehicle online, liked all the info and pictures on the ad. Got a call from David Diehl within minutes of showing interest, told David that i was 1hour 40minutes away and i didnt want to waste a trip down to Mt. Joy without coiming home with the vehicle. All the staff was nice and professional, the vehicle was super clean and ready to go. I would recommend going to this dealership to everyone....

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Response from: Wissler Motors
Added: 4/17/2012 11:01:21 AM
Thank you very much for trusting in myself and Wisslers. I appreciate that you gave us the opportunity and hope you enjoy your Grand Cherokee Overland for years to come! Call me if you have any questions or additional needs. I'll be here!

Sincerely,
David Deal
Sales Representative
717-653-2091 x145

5hempfield
4/6/2012 3:03:48 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jay Hornberger, Jason Musser, Gary Shenk

My Review of Wissler Motors:
Jason did a very good job in scheduling my appointments. Always pleasant and helpful.The Compass Jeep was in need of repair. Gary gave me a dollar amount quote for the parts. At time of payment for repair, the dollar amount for parts was exactly as quoted. No surprises. All employees from appointment scheduler, to the desk rep. who writes up the paper work, until the time you leave the business, all are helpful and very pleasant to work with. I like the choice in waiting rooms which are clean and inviting. One upstairs and one downstairs. There is always coffee and snacks and of course the FREE car wash. Have been coming to Wisslers for the past 9 years and will continue to do so. Thank you Wisslers.

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Response from: Wissler Motors
Added: 4/6/2012 3:43:44 PM
Thank you very much for the positive review! Jason and Gary have both been great employees here for years and far too often Del and myself don't praise them enough for the positive things they do for us and our customers. Thanks again for the kind words, they are very much appreciated by the whole team!

Devin Wissler
General Manager
cell: 717-669-5110

mswallenwine
3/26/2012 7:55:46 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Adam Yoder

My Review of Wissler Motors:
The customer service that I experienced was great. I bought a 2004 Dodge Caravan and it was immaculate! If I didn't know what car models came out when at a glance you would have thought this car was brand new. That said the dealer did an incredible job of servicing the vehicle before I bought it so that I was getting a quality product. I dealt with Adam Yoder who I would highly recommend. He was professional and friendly as he showed us several vehicles that we might have been interested in. He was also very timely in getting the paperwork turned around after he sold us the vehicle. For any one looking for a used car I would highly recommend this dealer. Because with them you know that you are getting a great product with quality service.

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Response from: Wissler Motors
Added: 4/6/2012 3:50:54 PM
Thank you so much Mark and Amy for the positive review and your business! We will continue to serve you in any way we can, just let us know by keeping in touch with us! You were great to work with and I will definitely stay in touch with you. I hope you enjoy the ride and thanks for driving seven hours down here from NY to buy a vehicle from us. Let me know if there is anything else I can do for you!
-Adam Yoder, Sales Manager

jermyn
3/20/2012 4:14:23 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ryan Skoulatos, Adam Yoder, James Yoder

My Review of Wissler Motors:
I mostly dealt with Ryan, who was great to work with and very knowledgeable about cars and the Wissler Product. Ryan made the process very easy and smooth. I would most definetly recommend Wissler and Ryan to friends and family.
The reason why I have given Wissler and Ryan high remarks is because customer service is so hard to find. This was everyones first priority. Thank you very much, John

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shadow426
2/6/2012 6:44:20 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ryan Skoulatos, Adam Yoder, James Yoder

My Review of Wissler Motors:
I had a horrible experience at another dealership they tried to push me into a Jeep that had very high miles and did not tell me it was a rental car. I paid for a carfax report and found that out. After that I spoke to a dear friend and she told me about Wisslers Motors and they took time and did not push her into anything. They talk to her to find out what she was looking for and she found a Jeep Liberty and has had this for about 5 years and is just thrilled with her purchase. I took her advise and drove to Wisslers, walked into their showroom and I felt very at ease, I looked at a Jeep and they tried to get me into the car but it did not work out financially, I was crushed, The finance manager told me what they would approve me for and we went from there, I left the dealership that evening not knowing what to do. The next day I recieved a call from Ryan the saleman (who by the way is a wonderful person) stating to me they will find a car to meeting my needs. I am pleased to say I am a prowed owner of a 2008 chevy HHR and it is wonderful. I will never go to any other dealership these guys are great. Best Experience of a Lifetime. Thank you so much.
Elaine Wickes

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Response from: Wissler Motors
Added: 2/7/2012 10:03:04 AM
Hey Elaine, thanks a bunch for writing such a positive review! I really, really appreciate the kind words. Working with you was a great pleasure. I hope that I have more customers in the future that are as positive and optimistic as you are. I hope to see you in here a lot for car washes and the like. Again, thank you for the great review, this is the type of motivation I need to keep working hard to make people happy.

Sincerely,
Ryan Skoulatos
717-653-2091 x146

reylf351
1/29/2012 4:17:48 PM

Overall Score: 4 Star Rating   4.4  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chuck Adams, Jonathan Campbell, David Diehl, Ryan Skoulatos, Adam Yoder, James Yoder

My Review of Wissler Motors:
Had an overall friendly and positive experience with Wissler motors. They were not overly pushy about selling a vehicle but were always available to answer questions. Once I made the decision to purchse a vehicle the paperwork process was quick and easy and explained well.

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5hempfield
1/22/2012 11:29:05 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jay Hornberger, Josh Kneisley, Jason Musser, Gary Shenk

My Review of Wissler Motors:
I have the capability of making appointments online.

At time of arrival for appointment, am greeted by name and paperwork done immediately

The waiting room (2nd floor) was always clean including the bathroom. Even the person cleaing the window (looks down unto the floor where cars are being worked on) was pleasant.

If/when they find problems,they come to you in wating room to let you know the severity of the problem, if it can be fixed now, or if part/s have to be ordered.
You are kept informed of the throughout the process of the completion of the job.

All personnel including the person answering the phone is considerated and professional. Very friendly place to come to.

Love the free car wash and coupons.

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Response from: Wissler Motors
Added: 2/7/2012 10:05:37 AM
Thank you so much for your review. We really work hard to make it inviting and a friendly, personal atmosphere. Glad you are enjoying. As always, let us know how we can improve!

Devin Wissler
General Manager

dpatac
1/16/2012 7:34:25 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chuck Adams, James Yoder, Adam Yoder

My Review of Wissler Motors:
Pro's:
I found my truck online at Wissler Motors. After seeing the truck and reading the review I called and asked to have photos taken of the under carriage as I live in Vermont and stopping down at the dealership that was 350 miles away was a bit out of the question. Chuck put the truck up on the lift and took about 30 photos. I now had a clear picture of the truck. I spoke with him over the course of a couple of weeks via phone and email asking more questions. Chuck and the other members of the team answered all of my questions and concerns. Finally I made a deposit over the phone. I was nervous about doing this sight unseen and asked that my deposit be refunded should there be something mechanically wrong with the car, they agreed. When I arrived I inspected the car and took it for a test drive. It was just as nice as they said it was.

Overall this was a positive experience and I would recommend shopping at Wissler Motors for your next car.

P.S. The shop was immaculate.

Cons:
Although they accommodated me for a longer period (3 Days), they said they would only hold a car for 24 hours with a deposit. I personally find this unacceptable. If I am willing to make a $500 deposit and already have financing lined up, as I did, I feel a seller should be more accommodating. I might have put a deposit sooner, possibly on Monday instead of Wednesday, had this not been an issue. I am only talking about a weeks time.

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Response from: Wissler Motors
Added: 2/7/2012 10:37:58 AM
Doug,
Thanks very much for your purchase and your willingness to drive such a great distance to purchase the Toyota Tacoma. We appreciate your business very much and please don't hesitate to contact me with any questions or concerns you have with the truck. Enjoy your vehicle.
Sincerely,
Chuck

swilcher22
1/15/2012 5:50:00 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Chuck Adams, James Yoder, Adam Yoder

My Review of Wissler Motors:
I am very happy with service that I and my boyfriend received from these guys at Wissler Motors. I purchased a 2007 Chevrolet Equinox and I am pleased with my purchase. I loved how these guys didnt give up on us and did all that they could to make this transaction work for us. I highly recommend Wissler Motors to all that is considering purchasing a vehicle.

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