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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,800 Reviews

3,800 Reviews of Wolfchase Honda - Service Center

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April 10, 2018

Recall Fix Toby was the service rep who assisted me in understanding from beginning to end. He was knowledgable as demonstrate by his thorough explanation to eve More

by karynp778
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby
April 10, 2018

Service Department. Routine service for my CRV. In and out in an hour. My service advisor, Dexter, is the best, however the entire service department seems to have the More

by NATHANNOAHDAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter
April 10, 2018

Top Notch Service Each and every time I visit, the service is amazing and everyone is always very polite. The facility is clean and welcoming. I would definitely reco More

by SRR79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Servie Department
April 09, 2018

Proficiency I can depend on my service advisor, Dexter Alexander, to be courteous ,knowledgeable, and efficient. He always listens to my concerns and finds an ans More

by KBREHM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
April 09, 2018

Great customer service! I felt as if they concentrated on my concerns immediately. I enjoyed the attitudes of all the employees .You feel as if you are the only customer and More

by jponder5680
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lewis, Skyler
April 08, 2018

Vehicle Maintenance While at the dealership for the replacement of an air bag inflater, the tech noticed that there was a problem with wear on the timing belt. I schedule More

by RAYMOND8365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Apr 23, 2018 -

Wolfchase Honda responded

Thank you for your continued loyalty to our service department and thank you for your kind review. I'm happy to hear that you found everything to be excellent and I understand your comments about the cost. We do provide 100% Genuine Honda Parts and we are the only Honda dealership in the city that uses Genuine Honda Parts. They may cost a little more, but they are definitely worth it. We truly appreciate your business and we look forward to serving you again.

April 08, 2018

60,000 mile service on Pilot I arrived a little before 9 am and was on my way by just after 11a. Dexter and the crew did a great job and provided excellent service . More

by MMORRISO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Apr 23, 2018 -

Wolfchase Honda responded

Thank you for choosing Wolfchase Honda for your recent 60,000 mile service. I'm happy to hear that Dexter took care of you in a quick and efficient manner. We truly appreciate your business and look forward to serving you again.

April 07, 2018

First Service for new CR-V Very fast and efficient service. As soon as I arrived at the appointment, they took the vehicle to start and completed the service in about an hour, a More

by PAUL.BAKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Taylor
Apr 23, 2018 -

Wolfchase Honda responded

Thank you for your kind remarks and thank you for trusting Wolfchase Honda with your service. It's great to know that Robert provided you with a quick and efficient service and you found him to be courteous. Robert has been with us for a long time and takes a great deal of pride in providing excellent customer service. We appreciate your business and we look forward to serving you again.

April 07, 2018

Exceptional service I came in they greeted me made me feel like royalty. The best part was the had me in and out less than an hour. Thank you for everything you guys do a More

by TYISHAMJONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m not sure who my service person was can you guys please make sure he gets the credit he deserves
Apr 23, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your recent vehicle service. I'm happy to hear that you were treated so special and that we provided you with a quick service. We truly appreciate your business and we look forward to serving you again.

April 07, 2018

Service on my 2016 Honda CR-V I have been coming to this Honda Dealership for over 7 years. All the service personnel are extremely helpful. No matter when I bring my car in they More

by LITTLEW
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter
Apr 23, 2018 -

Wolfchase Honda responded

We appreciate your loyalty and trust in our dealership and our Service Department. We also appreciate you taking time out of your day to leave feedback about your recent visit for others to read. We thank you for your business and we look forward to serving you again.

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