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Wolfchase Honda - Service Center

Bartlett, TN

4.8
3,760 Reviews

3,760 Reviews of Wolfchase Honda - Service Center

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March 29, 2018

Prompt and coureious I called and inquired about parts to fix a recall and was told they had the parts and when did I want to come in. I said I was hoping to come in that More

by tommydalem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep Dexter, do not know his last name.
Mar 30, 2018 -

Wolfchase Honda responded

We're so happy to hear that you contacted our Service Department for your recall work. We strive to provide truly exceptional service and it sounds like Dexter came through for you on your visit. We truly appreciate your business and your wonderful review. We look forward to serving you again.

March 29, 2018

Great Service! I went for an oil change and was greeted with smiling faces. They were fast and efficient with great service. I will definitely be returning More

by KENOISHAJONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
Mar 30, 2018 -

Wolfchase Honda responded

Thank you for trusting Wolfchase Honda with your recent oil and filter change service. I'm glad to hear that everything went well from beginning to end. We look forward to serving you again and appreciate you taking time to leave such positive feedback.

March 29, 2018

Wolfchase Honda Is The Best Wolfchase Honda has been sevicing my 2010 Honda Accord for years. The Service Team is the best in Memphis. The Team is professional and courteous. More

by JAZZIEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Mar 30, 2018 -

Wolfchase Honda responded

Thank you for your kind remarks about our Service Department. We are proud to have team members like Dexter on our staff to provide friendly, efficient service to our customers. We truly appreciate your loyalty and your trust in our dealership and we look forward to seeing you again.

March 29, 2018

Great customer service! The service advisors were courteous and professional. They greeted me promptly and provided transportation for the day. The courteous valet even dr More

by aleadinglady2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristi ?
Mar 30, 2018 -

Wolfchase Honda responded

Dear Leading Lady, we appreciate the 5-star review for our Service Department and are so happy you had a great experience. From the greeting to the shuttle driver, it seems like you were well taken care of, which is our main goal. We appreciate your business and look forward to serving you again.

March 29, 2018

Friendly, lifetime mechanic familyI I speak from knowledge of Wolf chase Honda. Everyone is friendly. Have been coming here for years. They get you in and out. They explain what you need More

by DIAMONDSANDPEARL31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter Alexander
Mar 30, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to leave feedback about our Service Department. We appreciate your patronage over the years and are happy to hear we have earned your trust. We look forward to serving you for many more years to come.

March 28, 2018

Excellent customer service Dexter in service is awesome. He goes over and beyond his duties to make the customers feel special. I think he should be recognize for his outstandin More

by NATAKI1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dexter
Mar 30, 2018 -

Wolfchase Honda responded

Thank you for your kind remarks about your most recent experience with our Service Department. I will make sure Dexter gets a copy of your review. He is a very valuable member of our Service Team and always goes above and beyond for our customers, just like you stated. We appreciate your business and we look forward to serving you again.

March 28, 2018

Oil Change Always fast service, courteous and professional staff. Jeff Scola referred us to Abner Turner to discuss new car purchases and he was extremely helpfu More

by Thompson Family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scola, Abner Turner
Mar 30, 2018 -

Wolfchase Honda responded

Thompson family, thank you for your 5-star review for our Service Department. We thank you for choosing Wolfchase Honda for your vehicle's service and appreciate you taking time to share your feedback with others. It's great to hear that we have earned your trust and we look forward to serving you for many years.

March 28, 2018

Great Service Robert Taylor always delivers friendly and professional service. He advises what services are recommended, the cost and time until completion. Rober More

by PEGGYAHELM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Taylor
Mar 30, 2018 -

Wolfchase Honda responded

Thank you for taking time out of your day to leave such great comments about your recent visit to our Service Department. I see that Robert took great care of you, as he always does, and I will pass along your review to him. We appreciate your business and look forward to serving you and your car again.

March 27, 2018

Excellent The service that honda provide is above excellent. Couldn't ask for better company. I would recommend everyone to purchase a honda and get their cars More

by TERRITA96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lea Lawrence
Mar 29, 2018 -

Wolfchase Honda responded

Thank you for your amazing feedback and your recommendations. I see you worked with Lea Lawrence, she is a long time employee and is very dedicated to 100% customer satisfaction, so it's rewarding to hear your comments. We truly appreciate your business and your loyalty.

March 27, 2018

Excellent Service I continue to buy Hondas at Wolfchase due to the excellent service department! They are always personable when they greet you and give you an accurate More

by CINDY.COLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jef Scola, John Lau
Mar 29, 2018 -

Wolfchase Honda responded

Cindy, we appreciate your continued patronage and your loyalty to our dealership. Thank you for taking time out of your day to leave us a 5-star review. It's nice to hear that Jeff and John always take such good care of you, as we strive for truly exceptional service. We look forward to serving you again.

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