Woodbury Nissan

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Woodbury Nissan:
Carl Savoy Jr. was very friendly and patient with me.He took his time explaining the options for the car and what would be practical for me.This is the first new car I have ever bought and he has made this experience a good one.I will definitely go back there for good customer service.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Woodbury Nissan:
This was my second time purchasing from Woodbury Nissan, my saleman was wonderful. He actually contacted me right before my lease was up and suggest I come in a talk about what my options. I decided to lease a new Nissan and the process was very easy, gave me my choices of options, colors, etc. When I decide on all the perticulars he made my transition from the old car to the new as easy as possible. The salesman I had was wonderful, he was very personable and professional and efficient. I will definetly purchase from Woodbury Nissan again and again.

From the Management team to Customer Service, Finance THEY were excellent.

The General Manager Tom to take the time to thank me personally , Was so Professional, you don't find that at to many car dealers.

I will tell everyone to make sure they Buy or Lease from Woodbury Nissan.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Woodbury Nissan:
In 1994, I bought my first car with Woodbury Nissan, a Sentra. Tom McMenamin was the Sales rep at the time. In the 15 years since, I have not only continued purchase my own cars from this dealership, but I have also referred all of my family and friends. It is a true testament to how they build relationships at Woodbury Nissan when at all of our family gatherings, the street is lined with Woodbury Nissan vehicles. We have always felt extremely confident in the value of our purchases. Over the years, I truly enjoyed working with Tom and even today, although he has been promoted to General Manager, he still greets me with a handshake and a smile, always remembering my name upon my arrival in the showroom. Just recently, I heard about the "Help To Find a Cure" event that Woodbury Nissan is sponsoring. It is very impressive to see a dealership raise funds for such a worthy cause and I will proudly attend this event not only as a survivor but as an extremely satisfied customer.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Woodbury Nissan:
This was my second time purchasing from Woodbury Nissan, my saleman Sergio Johnson was wonderful. He actually contacted me right before my lease was up and suggest I come in a talk about what my options. I decided to lease a new Altima, and the process was as easy as 1-2-3. Mr. Johnson gave me my choices of options, colors, etc. When I decide on all the perticulars he made my transition from the old car to the new as easy as possible. The dealer manager Tommy came around the show room introducing himself to everyone as we were completing our paperwork. Once everything was complete with the salesman I spend about 5 - 10mins with Brian in finance he too was very personable and professional and efficient. I will definetly purchase from Woodbury Nissan again and again.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Woodbury Nissan:
Buying a car is usually one of those things I put off for as long as possible. I'm a 25 year old female which I have come to find is not what you want to be if you are trying to get a fair deal on a new car. I did a little research on the internet before going shopping and narrowed my choices to the Acura MDX, Nissan Murano, and Range Rover Sport. After calling Cherry Hill Nissan and being told getting a Murano was "impossible" I decided to go to Land Rover and Acura and was shocked with the treatment I received at both dealerships. I will admit I look younger than I am but in a business as competitive as the automotive industry I expected some level of professionalism which was totally void from both dealerships. Both salesmen tried to get me to fill out a credit application before taking a test drive, and at both dealerships the quoted price dropped over $100 per month from the first set of numbers they gave me to the last. At both dealerships once the salesman learned that I have a credit score over 800 and earn a good salary their attitudes totally changed. I left both dealerships feeling like I was trying to be taken advantage of and decided not to go car shopping again until my boyfriend could go with me. That weekend I was at a bridal shower and one of the women there had just bought a new Maxima and raved about the service and treatment she received at Woodbury Nissan. She gave me her salesman's business card and after hearing about the terrible time I was having promised things would be different at Woodbury Nissan. Since the lease on my BMW was about a week from being up I decided to give Mike Murray, the salesman at Woodbury Nissan, a call. When I called to get some information about the Murano Mike was both knowledgeable and professional. I mentioned that I was told by Cherry Hill Nissan that getting a Murano was "impossible" and he assured me that if he didn't have what I wanted in stock he would do his best to get it for me. Feeling a little bit more comfortable about the situation I decided to take a drive to Woodbury Nissan after work. When I got there despite a full showroom of people I was instantly greeted and someone got Mike for me immediately. Rather than ask me about my credit or how much money I made, Mike took me right to their selection of Muranos and went over all the different features available on the car so I could pick the one that suited me best. Unlike the other salesmen I worked with previously Mike seemed to actually like his job. He spent a good 30 minutes going over the ins and outs of the vehicle and explaining the different packages available. I was taken on a full tour of the dealership and never felt rushed throughout the entire process. When it came time to negotiate the price Mike took the time to go over all of the current programs and incentives Nissan was offering on the Murano before getting the price from his manager to avoid the constant back and forth you are stuck dealing with at most dealerships. When he came back with numbers Mike carefully went over the payment options with me and we were able to come to an agreement with relative ease. Best of all, I WAS NEVER ASKED TO FILL OUT A CREDIT APPLICATION until after we agreed on the price of the car. The exact Murano I had wanted was not in stock but I was promised they would have it for me within a few days. Over the next day I received phone calls from both my salesman Mike Murray and his manager Ed Kraus thanking me for my business and updating me on the status of their search for my Murano. Much to my surprise the vehicle was found and ready to be delivered within 48 hours. Upon my arrival to pick up my new car I was greeted by Tom McMenamin the general sales manager of Woodbury Nissan who took the time to ask me about my experience and make sure I was receiving nothing short of excellent customer service. When it came time to finalize my purchase I met with Brian Landolfi the finance manager who was very helpful as well. He explained the different warranty options available from Nissan without pressuring me to buy anything. I ended up buying the extended service plan and maintenance plan from him because the value seemed too good to pass on. Once completed in finance Mike introduced me to Andrew Lott one of the service advisors and helped me set up my first oil change appointment before going over my new car with me top to bottom. Since the sale of my vehicle I have gotten a letter from my salesman thanking me for shopping at Woodbury Nissan and a phone call to make sure I didn’t have any issues or questions. I absolutely love my car and never thought buying a car could be as comfortable an experience. Everyone at Woodbury Nissan is friendly and seems to really care about your happiness before, during, and after your purchase. I will be a repeat customer and will be sure to refer as many people as I can to Woodbury Nissan.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Woodbury Nissan:
Run around and out right lies!.. thats my summary of my recent(and very last!!)experience with this dealership. I have bought and recommended many people who bought new cars from Woodbury Nissan over the years because they WERE a very professional small car dealer that delivered what they promissed.


I went there after I shopped another dealer and I new what I wanted. I think most people shop more than 1 place for a car.

The Run Around:
They did not have the car that I wanted and test drove and was quoted at thier competitor but stated they will locate one to my exact specifications and quoted the price and terms. I put a deposit down and left.. over 3 weeks later no car, I had to call several times a week to see where they were in locating a car..
I was told that they can do another collor, not the color I wanted or the 2nd choice. I was told they can do if without some options I wanted. No Luck..


The Lies:
I asked for my deposit back and was told that they would cut a check and mail it by the next day. I waited a few days never got a check. Called the sales guy back and was told that the girl in finance told him it may have gone a few days later.. still no check, a week and a half later guess what.. NO Check.

No Car, no returned deposit. 1 month waisted.. Sounds sleazy to me.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Woodbury Nissan:
As a professional sales manager, I look for customer service and professional staffing when making a vehicle purchase. I have purchased 3 new vehicles and 1 used from WOODBURY NISSAN since 2007 and feel we have developed a mutually appreciated 'forever' relationship. The showroom at WOODBURY NISSAN was spotless; and the staff courteous, respectful and professional. The inventory was great and WOODBURY NISSAN offered exactly the vehicle(s) we were searching for. It was well worth the trip and I refer everyone who is looking for a vehicle to contact WOODBURY NISSAN. I was given a point-by-point introduction to my vehicle by our salesperson(s) and all of the paperwork was explained in great detail by the Financial Manager to ensure understanding of the contracts. I felt as though I was being offered options by the staff of WOODBURY NISSAN and not being pushed, or forced, into any vehicle. The price was more than competitive The General Manager made a point of introducing himself and offering his contact info at any time. WOODBURY NISSAN goes above and beyond to make certain a customer will return in the future. I appreciate the time and attention they gave me to make my experience a pleasure!
They are 'four for four' with me in just two years!! They can be assured I will return to WOODBURY NISSAN for my next purchase!

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Woodbury Nissan:
Woodbury Nissan comes highly recommended. From the beginning of my search until the very end, the entire Nissan staff that I encountered that day was friendly and helpful.
My salesman, Sergio Johnson, helped this car buying experience be a pleasant one. He made sure that I was comfortable with my final decision. I never felt like he just tried to sell me a car and push me out the door.
Tom McMenamin, the General Manager, was sure to greet all customers personally.
Ed Kraus,the Sales manager, was also very helpful and friendly.
When I return my car for maintenance, the service dept. is nothing but excellent.
When I am in the market again for another car, I will only consider Woodbury Nissan.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Woodbury Nissan:
Recently purchased a new Nissan Altima from Woodbury Nissan and wanted let people know what a great experiance this was. My sales man's name was Drew Tyler and he was extremly knowledgable and a really stand up guy. The whole staff for that matter treated me very nicely and I was introduced to the service manager as well as Tom Mcmenin the general manager. I have purchased many cars in my life and have had some good and bad experiances but without a doubt this was the best experiance yet. I absolutly love my Altma and highly recommend Woodbury Nissan!

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Woodbury Nissan:
WOODBURY NISSAN is the ONLY place I will ever buy a car from again! As a single female it is not always easy to have such a positive buying experience! At Woodbury Nissan I was treated with a level of respect and professionalism that is almost unheard of in the automobile industry! Chris was great! He listened to what I wanted and helped me pick out the perfect Nissan Altima! Melissa presented with several different options and made sure I had a clear understanding of what I was signing. Even Tom (the general manager) came out to personally thank me for the business! Overall the best experience in car buying I have ever had! I will refer everyone I know to make all future auto purchases from WOODBURY NISSAN!!!

Share on Facebook

Was this review helpful to you? Yes | No