World Car Nissan Hyundai North

Regular servicing. Oil change etc. People were really nice and the work was performed great and price was good. Overall a great experience will definetly use them again for my needs. nice and the work was performed great and price was good. Overall a great experience will definetly use them again for my needs. More

Let me begin by stating that I have never, ever had a bad customer service such as the one that I experienced at World Car Nissan in San Antonio, Texas. I am sendng out this information out to let others kn customer service such as the one that I experienced at World Car Nissan in San Antonio, Texas. I am sendng out this information out to let others know to be very careful with who you are dealing with when going to dearlerships in and around San Antonio, Texas. Now with this being said, My credit is not perfect, bad to be very honest with you but I am also going through some medical issue that have me in a huge hole right now. So I thought I could go and try to change something to make my life a little easier. I saw this 2008 Dodge Charger on the WCN website, very nice looking car I might add but boy did they try to pull one over on me BIG TIME! First, I was promosed all kinds of things, first, I spoke with some girl who said was going to help me, I didnt realize it then but she only sets up the appt, she is not a salesperson, to make matters worse, she puts me in a "VIP" list to deal with a salesperson, and then, there I was like an idoit waiting for someone to come oustide and greet me..funny thing though, you could see all the salespeople smoking in one area, even worse when they get into the vehicle that you would like and they smell like cigarettes!!! So I test drive this Dodge Charger and it has a funny drive to it and I mention it but it's like the salesperson was deaf or avoiding to answer my questions regarding the Dodge Charger and the trebbling of the streering wheel and the undercarriage. The Salesperson answer...wait for it, wait..." it just needs a wash, thats all!" So my wife and I are sitting with these salespeople and mind you, We've been there for almost 6 hours already! one salesperson came up to me and said, "Hey, you will have to give up your Disabled Vet license plates!". I'm like noooo, those plates are mine and they will go on to the new vehicle if I qualify. He goes on to state that no, there was a new law that took effect that states all DV license plates have to be turn in and I will need to pay for new ones!.............STRIKE ONE! The second salesperon comes moments later and tells me that I will need to have my insurance card show the Dodge already on my insurance before they will look at trading in my Camaro!.........STRIKE TWO! First salesperson comes back to me and states he's been in this business for decades, after I just watched him eat a HOTDOG in three chews and has mustard on him...way to go BIG GUY!!! STRIKE THREE!!!!!! Another salesperson comes up to me and says "Hey, take the car with you and we'll see on Monday to go over the contract with finance." Ok...wait for it....YOU'RE OUT!!!!!!!!!!!!!!!!!!!!!!!!!! Now this is all on a Friday! well I stated to all the salespeople that I am not driving out with the dodge and I will wait for them to get back to me to see if and what I qualified for. Saturday goes by, nothing, sunday..closed. Monday comes and nothing..I called all the salesmen that I worked with and nothing, no returned calls...then I get a hold of a manager who stated this to me..."why should I have my guys waste thier time on you when we have other people with good credit waiting in lne to see us"...waiting in line? really? I left it at that and I stated, I should have at least gotten a phone call from WCN to say hey man, it didnt work out..sorry. NOTHING! ABSOLUTELY NOTHING FROM THEM. Now just imagine if I had listen to the salespeople at World Car Nissan and had taken the Dodge Charger home! Becareful where you shop for a vehicle...I've learned my lesson here, I'll wait to get back on my feet again and go back to Ancira Chevy where I have purchased two Vehicles with John Llanes, Jose Rivas More

My car was taken into service as soon as I arrived. Everyone was very friendly. Zack (I believe was his name) walked me to the cashier and then walked me to my car and made sure everything was OK befo Everyone was very friendly. Zack (I believe was his name) walked me to the cashier and then walked me to my car and made sure everything was OK before I left. More

Took vehicle in for service, waiting almost 2 hours and windshield wipers were put on reversed - one of the blades is sticking out over the side of the car but it was dark when I got into the vehicle and d windshield wipers were put on reversed - one of the blades is sticking out over the side of the car but it was dark when I got into the vehicle and did not see right away. I called to resolve after noticing it when I needed them in the rain. They told me to come in tomorrow in the morning which I am unable to do. I asked to be compensated for the poor quality of work and they then said if I don't want the blades I can return them for a refund. I obviously want the blades but would like for the work to actually be done correctly. The work was negligent and lazy and the customer service was lazy as well. I spoke to Barbara who then forwarded me to Dante who spoke to the service advisor (unknown name) as a "middle man", repeating everything I said to him since I am assuming he did not want to speak to me directly. More

I went to this dealership to buy my Rogue first they told me that i wasn't approved that I need a co signer , so I left the dealership and went back home , when I get home I receive a call from Megan and tol me that i wasn't approved that I need a co signer , so I left the dealership and went back home , when I get home I receive a call from Megan and told me that I got approved so I went back to the dealership I give my downpayment and I signed them , but the thing is that they wanted my paycheck stubs and a letter from my work they told me lies , so I keep my Rogue for a week and in that week I received calls from this dealership like at 8 pm and told me if you don't get a co signer I would go to your job and pick up your suv , I got mad i went and return the Rogue and pick up my trade in and my check and went to another dealership and bought me another car. More

Wendy was a breath of fresh air when it comes to car service. My car had to be towed in on a Friday afternoon. She kept up with its progress, kept me fully informed, and followed through on everything service. My car had to be towed in on a Friday afternoon. She kept up with its progress, kept me fully informed, and followed through on everything she said she would do from the moment it arrived until I got the car back the following Monday morning. She is a jewel! More

Extremely rude and unwilling to help you with anything if you don’t meet a certain criteria. Made us sit for over an hour half because we were assigned a sales man yet plenty walking around us. The managers you don’t meet a certain criteria. Made us sit for over an hour half because we were assigned a sales man yet plenty walking around us. The managers are very cold and unwilling to work with you and not friendly at all. You could feel the tension in the place and was not comfortable or pleasant. The facilities and restrooms were horrible and the main floor stunk like feet. I would never come to this place again!!! More

My name is Barbara Perez, I Know people always call to My name is Barbara Perez, I Know people always call to complain , But My Experience was a Great Job Done By the Parts Dept Adrian Hernandez I wa My name is Barbara Perez, I Know people always call to complain , But My Experience was a Great Job Done By the Parts Dept Adrian Hernandez I was in Tears by the way The Southside World Car location Parts Dept Paul had Treated Me. In desperate needs I call Your location and When I walked In It was a Blessing as I told Adrian Hernandez That Paul had given me the run around. What took South side location 2 weeks and still no part. Took Adrian Hernandez in Parts 1day and fixed the missing part issue that same Day I had ordered the part and even one time on the phone one employee was gonna give hin my phone # to call me he never did. He told me I had to order with my credit card Then he lied to Daniel saying he didnt get my card. He just Lied about it. And he ordered the Wrong Parts! I even called Mr Wayne Wright to this date No Calls I Guess the South side area Dosent care what their Employees do to Customers . Since I havent had a call Yet from Him I left several messages and no calls yet. IT shouldnt matters if its a $2,000 dollar part or $2.00 dollar part since I have ordered parts from there all the time to replace what breaks on my 2001 hyundai and 160,000 miles and still runs great. What Aadrian Hernandez Parts Manager did was Take Charge of the Maddness. He got the part I needed that same day and I then order more as back up. This all started when I had my last oil changer and they did put the Radiator resv cap back on they said It was like $2.00 or some thing even one of the cashiers say let them pay for it and I said no I would just replace it.I never thought it would take 2 weeks because Paul ordered the wrong item saying I had told him something else. That was another lies. I even left several messages to Wayne Wright Gm to talk to him about all this and to this date no call . World Car soutside location dosent care about customers? Its a Shame that Paul in parts treats people in this manner. But Thank God for Adrian and Rick and the parts staff and even Rose and who ever answer the Phone They Did Everthing Right!! And I was Glad Adrian took charge and even Linda Anderson They did what the south side location wouldnt and couldnt Do!!! More

WENT IN TO GET NEW BATTERIES IN KEY FOB FOR PROXIMITY TYPE KEY. THEY TOLD ME IT DIDN'T TAKE BATTERIES! WRONG!!! THEN HAD TO TAKE CAR FOR RECALL ON STEERING COLUMN. AFTER THEY DID THE WORK, MY BACK UP TYPE KEY. THEY TOLD ME IT DIDN'T TAKE BATTERIES! WRONG!!! THEN HAD TO TAKE CAR FOR RECALL ON STEERING COLUMN. AFTER THEY DID THE WORK, MY BACK UP CAMERA NO LONGER WORKS PROPERLY, HEADLIGHTS GO OFF AND ON AT THE TOUCH OF THE TURN SIGNAL, GPS DOESN'T WORK PROPERLY, AND STEERING WHEEL DOESN'T STAY LOCKED IN POSITION. BECAUSE I HAVE NOW TURNED 60,000 MILES, THEY TELL ME NONE OF THIS IS IN WARRANTY ANY LONGER SO WILL BE AT MY COST. FUNNY PART, EVERYTHING WAS WORKING OK UNTIL WORLD CAR HYUNDAI TOUCHED IT!! DONNA FRANCO More

Hyundai made it very easy to buy our third car. The process was very easy and fast. We will continue to come back. Great dealership! process was very easy and fast. We will continue to come back. Great dealership! More