World Mazda Kia North

Concerned,Caring, Knowledgable Personnel Juan Manuel positively assisted in the purchase of my Mazda 6 2015. He showed the driving stability and the turning radius of the vehicle. We discusse Juan Manuel positively assisted in the purchase of my Mazda 6 2015. He showed the driving stability and the turning radius of the vehicle. We discussed the audio, lighting, when to bring the car in for servicing. Every question I asked , he had an answer. Juan Manuel is definitely a knowledgable salesman. He had my car gassed up and washed. Another helpful person was John. He explained the paperwork process. He was very congenial. Nancy Hinojosa and Nate throughly explained financing. Both financial manager methodically explained what I had to sign. They set me at ease as I was signing the papers. Katie in the servicing department explained San Antonio cars need frequent maintenance. Greg is setting up an appointment to paint over the scratches on my bumper. Legend Mazda staff are professionals and they care about their customers. Yes, I will recommend Legend Mazda tot my friends. More

A Solid Positive Purchasing Experience On 03/21/2015 we signed a purchase agreement for a 2015 Kia Soul Base trim. All negotiations were done by e-mail, to include the price offer and acce On 03/21/2015 we signed a purchase agreement for a 2015 Kia Soul Base trim. All negotiations were done by e-mail, to include the price offer and acceptance, which included all taxes and fees. A solid experience; strongly recommend Legend Kia. Mr Boyce Manning was outstanding in his sales approach. More

Rude salemen I went to Legend Kia on 2 separate occasions to see what they could offer. I am a first time buyer of a new vehicle and was interested in the Kia opt I went to Legend Kia on 2 separate occasions to see what they could offer. I am a first time buyer of a new vehicle and was interested in the Kia optima. The first salesman that I spoke with Mark seemed ok. Until he opened his mouth and made it seem like it was an issue to deal with me and a family member. He showed no concern about helping or trying to explain anything. In his words I could either take what they offered or leave? Seriously? There was no type of negotiations about price on a vehicle that had been used as a "loaner" for other people to damage and put over 8000 miles on. They consider the still to NEW and ask for the full amount? My second trip was 3/7/15 spoke with another salesmen forgot his name. He pretty was useless. From the previous visit there banks made 2 offers which shown to me in writing. This guy comes back and says they had nothing for me? So he asked, "WHY ARE YOU HERE WHAT DID YOU COME BACK FOR?" I kindly informed him of the prior useless salesman offers presented to me which this one finally went to look up. He pretty much said I needed moneydown I said I know and had cash in hand for a down payment. He still refused to help in any way. Total waste of my time. More

Horrible Legend Kia Service Dept I bought a brand new 2014 Kia Sportage from Legend in July 2013! My 1st oil change they scratched up my bumper and stated they would repair it. We are I bought a brand new 2014 Kia Sportage from Legend in July 2013! My 1st oil change they scratched up my bumper and stated they would repair it. We are in a new year & no one had fixed it. I took my car in October dye to tie light being on. It was funded that my sensor is bad & they still have not made a ticket to specialist to have it fix over a month later! No One is HELPING. NEVER WILL I GET ANOTHER KIA More

Kia Service I bought a brand new Kia Soul last year2013, and I couldnt be happier. Our sales person (Russel) was awesome from working with us all the way to the I bought a brand new Kia Soul last year2013, and I couldnt be happier. Our sales person (Russel) was awesome from working with us all the way to the end. Our salesman (Russel) explained everything to us from begging to end and answered all of our questions. Thank you Kia and especially Russel for allowing us to do business with your company. More

THE BEST DEALERSHIP EVER Legend Kia has great customer service! They treated me well and gave me some helpful tips on buying cars. I'm happy with my car! Legend Kia has great customer service! They treated me well and gave me some helpful tips on buying cars. I'm happy with my car! More

Purchasing new Car! I recently “purchased” a car at Legend Mazda. When I drove the car off the parking lot…they did not fill up my gas tank, which is the norm when purcha I recently “purchased” a car at Legend Mazda. When I drove the car off the parking lot…they did not fill up my gas tank, which is the norm when purchasing a new car at a dealership. I went back to the dealership to get my free gas tank, my third attempt at it, and was ambushed by the manager, Collin, at the dealership. For one, he refused to re-fill my gas tank, telling me that I should’ve been there earlier…and to come back tomorrow. Again, this was my third attempt. Secondly, it turns out that the dealership did not properly finish the paper work on the sale. I was told that I needed to sign more paper work, but, with a different monthly payment that was agreed upon. I was told that they could not honor the monthly payment that they told me I would have. During this discussion Collin, the manager, was very rude with me and unprofessional. I felt like he was trying to take advantage of me and the situation. Maybe he thought that I would just give in because I am woman and was there by myself, at least, that is how he made me feel. I was so upset and felt so disrespected…that I told them to keep their car, and walked out. I emailed the Director of Sales, and the managers, the next day and informed them of my experience the night before: I have yet to hear from anyone on what happened. No apologies, not even an attempt at an explanation of what happened. Needless to say…I am very disappointed with my experience. I was so happy about my new car, I only regret that I dealt with such an unprofessional dealership. I would not recommend anybody to do business with these people. They do not deserve it! More

Great vehicle (sorento), great service and friendly for a change. Work was accomplished in a satisfactory manner and was also accomplished in a timely manner. change. Work was accomplished in a satisfactory manner and was also accomplished in a timely manner. More

The service we received was excellent, we did not have to wait too long, they let me know that one of my filter need a replacement. I appreciated the concern they showed. I will be bring my car for service wait too long, they let me know that one of my filter need a replacement. I appreciated the concern they showed. I will be bring my car for service at your dealership from this time on. Thank you More

My wife's Mazda started squealing loading and she was over 100 miles from home and her work depends on her transportation. We made arrangements to have the car towed to Legend right after lunch. I drov over 100 miles from home and her work depends on her transportation. We made arrangements to have the car towed to Legend right after lunch. I drove my wife to her next appointments and by 4:30 we were contacted that her car was ready. By the time we made it there, the car was sitting outside with a note from Al explaining exactly what they found and did to fix the problem. My wife was extremely please with her car and the fact that she did not have to make alternate arrangements for work the next day! More