World Toyota

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Terry Allen

My Review of World Toyota:
I brought my 2007 Toyota Camry in for the recall check. I was immediately greeted by Terry Allen and my experience was not only grea, but quick. I thought I was only going to get a quick check, but I had the faulty pedal fixed right away. It was extremely easy and efficient. Although the actual service was several hours, Terry kept me posted on the status of my car the whole time. I was very impressed and so happy that my car has been taken care of by World Toyota and Terry Allen. They made the recall ordeal quite easy and manageable. I will continue to take my car there for regular maintance/service.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Roy

My Review of World Toyota:
I went in with some specific needs and a budget. They were able to find a car that fit the budget, and even lowered the price a little more. When something didn't work out as I expected, Roy made sure the problem was addressed and he made sure I was taken care of until I was satisfied. Other dealers played game, and I'm not going to say there weren't any here (big glass central area with managers that only sales people can go in to). But compared with a place like Gwinnett Place Honda, who never showed me a single car in the budget I asked, this place was great.

On a personal note, Roy was very nice and seemed quite sincere. He really tried to make sure I was happy and satisfied from start to finish. He answered all questions very quickly, and was very patient with my schedule. I would recommend Roy and World Toyota to anyone.

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Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Terry in the service dept

My Review of World Toyota:
I've been working w/Terry in the service dept for yrs and, on the rare occasion I need service, Terry makes me feel like I am his only customer for the day. Also, this visit I also worked with Gretchen and she treated the exact same way. Thx W.T.!

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Mayo, Tony C.

My Review of World Toyota:
My experience with World Toyota was by far the most pleasant I've had in shopping for a vehicle at any point in my driving history. The sales persons with whom I interacted were courtesy and informed, and most importantly, I felt they were factual, and that their intention was to lay out their selling parameters, and letting us all judge whether we were within the realm of a deal that was acceptable to all parties. After making an intial offer, I was immediate met with a legitimate counter offer that was very acceptable, and eliminated the need for an over-long "meet in the middle" haggling process. Within two hours, I ended up purchasing a used, certified Toyota Tundra that more than met my expectations (and was the best of the seven trucks I looked at over the course of two weeks) at a great price, and received an acceptable offer on my trade-in.

I felt informed throughout the process, and again, cannot say enough about how valuable the experience of dealing with an institution staffed with "straight shooters" really is. From my perspective, World Toyota is in the car sales business, and does just that -- sells cars to people who are in the market for a car; what they don't do is try to force a consumer into a situation they weren't looking for to begin with. I would highly recommend this dealership to anyone in the market for a new or used vehicle.

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Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: C.M. Mayo

My Review of World Toyota:
We had a wonderful experience purchasing a certified pre-owned Toyota from World Toyota. The car was in impeccable condition and the dealership had clearly put a great deal into making sure it was in like new condition to sell. The good online price brought us to the dealership and the price we ultimately got for the car was thousands less than we would have gotten from another dealership for a lesser car.

Our salesperson was Mayo and she was wonderful to work with and patient in answering all of our questions. There was no having to deal with middlemen on the lot, Mayo and the sales manager handled the price negotiations face to face (no back room "checking with her manager" while you sit and wait). They were very upfront in offering a good price for the vehicle from the start, avoiding hours of pointless haggling. They also offered a very fair price for our trade in and made sure our new vehicle was pristine before we drove it off the lot.

Front to back it was an exceptional car buying experience. The entire staff at World Toyota made it clear that their number one interest was in helping us purchase the car we wanted at a good price. I would highly recommend them to others interested in purchasing a Toyota.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Roy Samuel

My Review of World Toyota:
I bought a new Rav4 from World Toyota. I gave all great ratings because Roy was friendly, worked hard to accommodate us, and gave excellent customer service. He was not a "pushy salesman" which make it difficult to me as a customer to work with. When Roy was busy with another customer, Mohammed helped us out. He was just as friendly and helpful. We were overall pleased with our experience and would recommend this Toyotta dealership to friends interested in purchasing Toyota vehicles.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Gabrae Carson and William Ascencio

My Review of World Toyota:
I purchased a used Camry this past December, and I have to say that this has been the most pleasurable experience I've ever had purchasing a car. The Salesman Gabrae Carson was very knowledgeable and friendly, and was open to all of my questions. The Business Manager William Asciendo was very down to earth and helpful. The price I paid was VERY low compared to other dealerships and I felt no pressure and was very comfortable purchasing the only vehicle I test drove when I came. I was searching for a used car for months and was turned off by many dealerships based on previous experiences by myself, friends, and co-workers, plus negative feedback on various websites. World Toyota had by far the best feedback and they definitely lived up to their reputation of excellent customer service and I have and will continue to refer World Toyota to anyone looking for a car.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ted Kosiba, Larry Bassett, Mike Wargo, Will Asencio

My Review of World Toyota:
This was my first new car buying experience and I am glad that I went to World Toyota. I got a 2010 Highlander SE. On the first day, Ted spent pretty much half the day with us. When I started looking at cars, I wasn't exactly sure what I wanted. He did a great job helping me find the car with the features I wanted and I am extremely happy with it.  I was a little indecisive but he just let me take my time and did not pressure me at all. We went to a few other dealers and none of them had the same relaxed friendly atmosphere.
I came back the next day and worked with Larry and Mike to get the deal finalized. They both worked extremely hard to get me the one I wanted, which hadn't even been stocked in yet. Will was great to deal with and made the financial part easy. Ted came in and spent extra time with me showing me all the features and how they work even after I already bought the car. They have done an excellent job on following up with calls and emails to thank me and make sure that I was satisfied with everything.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt McCormick

My Review of World Toyota:
I must admit that buying my new 4Runner from Matt McCormick was actually an enjoyable experience. I went to two other delaerships in the Atlanta area, and none were as easy and courteous as Matt. I left the other dealerships either feeling unappreciated, or frustrated at the salesman's lack of knowledge. Matt was both thankful for my business, and very knowledgable about his product. The other dealerships were selling a vehicle; Matt was selling a Toyota with pride.

I highly recommend World Toyota, and Matt McCormick as your salesman.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: C. Mayo, Ted, William

My Review of World Toyota:
In my last 24 years I have purchased 7 cars, 3 trucks. This is the first time the pushy car salesman was not there. I am always in defence in any Dealership. With World Toyota it was a great experience that I even went back and bought my trade back.
C. Mayo, salesperson, did her job well. She made me feel that she was there to sell me a car but also to make me feel that World Toyota will be honest with me, they were.

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