World Toyota

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Muhamed Njie

My Review of World Toyota:
Muhamed came recommended to me by my friend, Norm Kohn, and he lived up to Norm's description - a very personable and a very professional gentleman. I will definitely recommend Muhamed, and World Toyota, to my friends and business associates who may be shopping for a new or used car.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Korunn Marks, Ken Meagher, Andy Lee

My Review of World Toyota:
This is the second car we have purchased from World Toyota in 6 months. This time we purchased a used Corolla. According to the Carfax report it was at one time a rental car. Now some folks would probably run the other way when offered a prior rental, but I have faith in the Toyota product line as well as total faith in World Toyota. I believe that whatever problems might arise will be fixed in a timely manner and with genuine concern. Point of fact. The rail on the drivers side seemed to be having trouble catching completely. We discovered this in our test drive. I would bet good money that most other dealerships would pass it off as not that big of a deal and press for the hard sell. Our sales consultant Korunn Marks did just the opposite and in my view the right response. She said that they would take care of it. She did not say let me check with my manager, she said that they would make it right. That tells me that the leadership of Jack Brennan instills the right attitude in his staff. It empowers them to provide the best Customer Service. Couple this with a superior product and you have a winning formula. From the sales consultants to the finance managers, ours was Ken Meagher and he was the tops, Jack leads by example. I am sure when the time comes for the next car, we will know where to go.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Donald Law and Jose

My Review of World Toyota:
WONDERFUL EXPERIENCE! I had been dreading buying a new car, especially after we first visited Sandy Springs Toyota where the staff ignored us and then played games with us that wasted our entire weekend. From the moment we walked in at World Toyota the staff were friendly and worked as a team. I really liked Donald Law, our salesman, and his colleague Jose (a manager perhaps)? We also got a loaner while we waited for our new Prius to arrive and the folks in the rental office were fantastic. I never had to wait long and always felt like they were doing their best to make things easy for us. Buying a car is difficult and stressful but they were pleasant to work with and I highly recommend them.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: John Credendino

My Review of World Toyota:
I hate to buy a car and did not want to but I have 2 10 year old vehicles. I was looking for a Sequoia and the dealership had one. Joh was very helpful and customer service friendly. Did not try to SELL...but get you in the vehicle you want.
The negotiations were good, came down to what I wanted and could afford to buy, but not unreasonble for the dealership itself. I recommend them to buy a vehicle..hands down.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Korunn Marks

My Review of World Toyota:
We just bought a 2010 Prius from this dealer and had a great experience. Helpful without being pushy, communicative without bothering us -- just the right level of attention. Although we can't speak to competitive pricing (since there really isn't a lot of negotiating with the Prius) they didn't try to oversell us. We were contemplating the III vs the IV and they were honest about the differences and helped us get the features we wanted on the less expensive model. The whole process went smoothly and we would definately recommend them.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: a couple on Sunday afternoon, very nice

My Review of World Toyota:
We had a bad experience at Sandy Springs Toyota with bait and switch sales. They seemed much more up front here. The negotiations were faster but they were respectful and reasonable. I felt like we all walked away happy. We are now owners of a prius.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Hasan Chourdoury; Rod Sanderson; Ken Meagher

My Review of World Toyota:
This is my 7th car, and I don't enjoy the car buying process. So, I was pleasantly surprised by the experience I had at World Toyota. Hasan said to us, "I don't sell cars. I help people buy them." He was the first salesperson who asked us about what it was we wanted in a car and took notes! He chose the perfect car for us to test drive... a 2010 Toyota Camry XLE. We went home that evening, did some research (on Edmunds) and bought that car 24hrs later. We haven't regreted it for a moment. The car's purchase price was a very simple process and took less than 15 minutes. We made a counteroffer which was accepted and went onto the business office. There we worked with Rod Sanderson and Ken Meagher...I actually enjoyed signing the papers (a first!). They were personable, witty and explained everything. We also had the opportunity to meet the general manager of the dealership, Jack Brennan, also very personable. You are given his mobile number...just in case. If you are considering a Toyota, consider this dealership.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Map

My Review of World Toyota:
Wow, I have never received this kind of service from any other dealership. I hope this is the way of the future for other dealerships.

The service that Map Mouth provided was prompt, friendly and best of all a reasonable price!

Keep up the great work.

Dewayne

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Daniel Joffee

My Review of World Toyota:
I recently took my 2003 Toyota Camry to World Toyota for a 75K mile maintenance service. My service adviser was Daniel Joffe. Daniel was great! He listened to what I was looking for and wrote up the service order customized to my specific needs. During these tough economic times, I am certainly looking to cut expenses wherever possible. I hope World Toyota will continue to keep their service center pricing competitive with the current market. I appreciate the attention to detail by the entire World Toyota Team. Please keep up the great work!

Fred Barias
Atlanta

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Roy Samuel

My Review of World Toyota:
I just bought a new car from World Toyota. The sales consultant was Roy Samuel. He is a genuinely nice man. The sales consultant does not actually have the authority to agree on a price so he is basically the middle man between you and one of the sales managers. The system felt a little long and drawn out at first, but ended working out for us very well.

Share on Facebook

Was this review helpful to you? Yes | No