World Volkswagen - Service Center

Fast service Excellent service. Dropped my car off for a scheduled maintence and they did not try to sell me unnecessary fixes. I waited and it took a reasonable a Excellent service. Dropped my car off for a scheduled maintence and they did not try to sell me unnecessary fixes. I waited and it took a reasonable amount of time. The bagels are DELICIOUS, and the waiting room has lots of good snacks and a decent coffee selection. Haven't had a bad experience here yet. More

Excellent Servise Dylan was great, but our tech Doug was even better, he went out of his way to find a balance problem and was very professional and personable. We will Dylan was great, but our tech Doug was even better, he went out of his way to find a balance problem and was very professional and personable. We will return if more service is needed. More

Great Service! Great service! In the past I hated going to the dealer for service. To my surprise I'm super happy with World Volkswagen's friendless and speed to get Great service! In the past I hated going to the dealer for service. To my surprise I'm super happy with World Volkswagen's friendless and speed to get me in and out for my first service. It was a great experience in under an hour with zero wait. I will definitely be going back for my next service. I highly recommend World Volkswagen. More

Worst Service I just picked up my car from a routine service. After spending $900 for the routine service and additional services that they sold me, I started my c I just picked up my car from a routine service. After spending $900 for the routine service and additional services that they sold me, I started my car only to find that the front running light that was out when I dropped the car off for service (and requested to be repaired) is still out. This dealership, and their sister dealership in Toms River where I purchased the car, have no problem selling you every service imaginable, but they can't even fix a light bulb. The service notes from the technician literally state that all lights are working!!! So, they are either blind or completely ambivalent. This dealership has no concept of quality service or customer satisfaction. I will never buy another Volkswagen and I will never again deal with another World dealership. More

They took right away very friendly and place was clean I was Very very friendly and the place was clean on and out in no time great experience I would go back for service anytime and would recommend this place t Very very friendly and the place was clean on and out in no time great experience I would go back for service anytime and would recommend this place to freinds More

Oil change They did a very neat job and they are very friendly and the waiting room is very clean and they have stuff for u to snack on while u wait and drinks I They did a very neat job and they are very friendly and the waiting room is very clean and they have stuff for u to snack on while u wait and drinks I like the part that they wash ur car after it's done how cool is that More

Excellent. Fast. Considerate Running late they still took me and services my car so fast. I was in hurry coming from DC and had traffic on the way up. They did it after the closed Running late they still took me and services my car so fast. I was in hurry coming from DC and had traffic on the way up. They did it after the closed service, and I was out 39 minutes later. Highly impressed and a loyal customer for years to World VW. I am never disappointed. More

Great service I had a terrific service with World VW. My car was taken promptly upon my arrival and the various aspects of the service I was getting was explained t I had a terrific service with World VW. My car was taken promptly upon my arrival and the various aspects of the service I was getting was explained to me. Unknown to me I was entitled to a free oil change which was explained to me. I asked for a tire rotation in addition to the oil change and the charge for this was explained. When service was completed I was informed the tires did not require rotating so there was no charge. A 21 point inspection was also done. I certainly intend to continue servicing my two VW's here with this kind of honesty and thoroughness. More

Bob DeSantis continues to go above and beyond I purchased a car from World Volkswagen in November and was not happy with my selection of vehicles. Bob DeSantis made the transition to a different I purchased a car from World Volkswagen in November and was not happy with my selection of vehicles. Bob DeSantis made the transition to a different vehicle a pleasant experience. What started out to be a service visit to the dealership with a car that I found I did not like to a painless trade in and purchase. Bob, please run for governor... More

Purchase of a Used Jetta The entire experience was so positive. I usually dislike car shopping but in this case I was fortunate to have Robert DeSantis as the sales associate The entire experience was so positive. I usually dislike car shopping but in this case I was fortunate to have Robert DeSantis as the sales associate I dealt with. He was professional, polite and well informed. He has a great deal of sales experience and it shows. I felt he was honest and helpful during the course of doing business. More