About Us
Copyright 2016 DR Media Holdings, LLC
Search

Yakima Chrysler Dodge Jeep Ram

1710 S 1st St, Yakima, Washington 98901
Sales: (509) 248-1300

Makes: Chrysler | Dodge | Jeep | Ram | Service Center
Average
60% Recommend
3.4

7 Lifetime Reviews

Yakima Chrysler Dodge Jeep Ram
1710 S 1st St,
Yakima, Washington 98901
Yakima Chrysler Dodge Jeep Ram Info
Is this your Dealership?
Learn about our award-winning Certified Dealer Program and claim this page.
Is this your Dealership?
Learn about our award-winning Certified Dealer Program and claim this page.

Nearby Certified Dealers

7 Dealership Reviews
Filter Reviews By:
JRitch
5/10/2016
Reason For Visit
Service

"Outstanding Service Department"

This Service Department is Top Notch and I recommend it to everyone!!! I brought them a Truck with a random rear end vibration that had been misdiagnosed previously and Serviced. The prior shop charged me for the supposed repair of my truck which actually made the vibration worse than before and refused to stand behind their work when I informed them that they didn't fix the issue. The Dodge shop took the time to ensure they correctly diagnosed the issue and put the fix in place. These guys understood my frustration with the prior repair shop and ensured me that they would get me fixed up which they have done in every way. Great group of guys led by Jason. They truly cared about my current and prior experiences and somehow made it fun to work through the repair while educating me as well.

More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

Jason Kidder

Did you find this review helpful?

Yes
Z
1/20/2016
Reason For Visit
Service

"Parts department "

Worse customer service , always on hold for more then 10 minutes and the attitudes are very poor in the parts department it seems like every part is either dis continued to ..

More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
I Recommend This Dealer: No

Employees dealt with

Travis parts specialist

Did you find this review helpful?

Yes
 
2
Jeep girl
1/06/2016
Reason For Visit
Service

"Terrible service center"

They had my Jeep Wrangler for 25 days for water damage repair to the stereo, detail and fix a recall. When I go it back the windshield was cracked (they say there was a rock chip that splintered) the recall was not done, my gear xxxxx lights don't light up, and the detail well let's just say they don't pay attention to detail (visors, center consol, the roof, the roll bars).

More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
I Recommend This Dealer: No

Employees dealt with

Jason and another guy

Did you find this review helpful?

Yes
 
1
Mike w.
7/22/2015
Reason For Visit
Sales (Used)

"Sales and service"

I bought an 06" 300 a few month ago I was treated VERY well by the staff, had a little trouble getting my loan to go thru but cliff worked his magic and took care of it. I recently had it in the sop for a repair, the service staff was courteous and a pleasure to work with. they had my rotors on the same day. I recommend yakima cdjr for a great car buying and service experience.

More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

Bobby and cliff in sales and Bobby in service

Did you find this review helpful?

Yes
Latchkey135
12/01/2014
Reason For Visit
Sales (New)

"Best Experience "

Extremely friendly, not pushy, and treated us with respect. They never wasted our time with negotiating and didn't try to sell the unnecessary things while buying the vehicle. After a few days of settling in with our new vehicle, we received a call from John asking us how we liked the vehicle and if we had questions about any of the vehicle functions. Because of the service we received, we will drive the hour to get our accessories from them versus local dealerships. I recommend highly recommend working with John and Cliff.

More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

Cliff Smith & John

Did you find this review helpful?

Yes
 
1
tfitzsimmons71
7/14/2014
Reason For Visit
Sales (New)

"dodge avenger"

Very freindly staff, great car buying experience. I will definitely refer a friend or family. Go to yakima dodge you wont regret it. Travis fitzsimmons

More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

cliff smith,jerry stanton

Did you find this review helpful?

Yes
 
1
JJ322
5/14/2014
Reason For Visit
Sales (New)

"New Ownership Is Great"

I heard the ownership was new at the Yakima Chrysler store so I drove down there to check it out for myself. The sales staff and gm are much better. I was treated with respect and I appreciate that. I know a lot of people who have a bad view of his dealership but I'm here to tell you guys, it's not the same. I felt welcomed. Thanks fellas for everything. I'll visit again soon. - JJ

More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
I Recommend This Dealer: Yes

Employees dealt with

cliff

Did you find this review helpful?

Yes
 
1
1
1 - 7 of 7 results

Need a new car?

The report has been submitted to DealerRater support. To view the status of the report at any time, save this link.