My Review Of Youngblood Kia:
I traded my car in for a Altima the end of June 2012. I have been disappointed since day one with the car. I was pregnant at the time and there for 8 hours and couldn't find a car that I liked. They then said they had an Altima as a last result that they just received from an auction. I test drove it and as I was tired and wanted to leave, I decided to get the car. The car did not have a car fax report available, and shame on me for not asking for one as I asked the salesman if the car had been wrecked and he replied that it had not been. I was told I was approved for a 8.9% interest and later AFTER I signed paperwork, it was wrote down for 10% (which again, I was tired and shame on me as a woman for letting a man take advantage of me). I was referred by someone who does much business with youngblood which is the ONLY reason why I wanted to purchase a car from them. Now, 6 months later we absolutely hate the car and wanted something a little bigger, but we are told that the car we purchased for 16,990 is now only worth 12,500 6 months after purchase. The car is having many issues, I can barely drive it in the rain, and many other problems. I went to Thompson Buick after we were unable to trade the Altima in at Youngblood and they pulled the car fax report and told me that the car had indeed been wrecked and air bags deployed. Since the air bags have been deployed and there is not "proof" that the air bags have been replaced, they would not help us AT ALL. To make a long story short, I went to Youngblood a second time to see if they would be willing to help me as I have only had the car for 6 months and they would not bend on helping with anything as our pay off on the altima is still what we purchased the vehicle for. I am very disappointed and have 2 children that I can't even feel comfortable driving the car as it is having problems and does not feel safe. Instead of Youngblood doing everythin they could to help me make this situation RIGHT, they did nothing. So not only will I never return to youngblood, but I will NEVER recommend them to anyone. I normally do not write reviews however I am extremely disappointed about the situation and the unwillingness to help after I feel we were overcharged for the car and given the wrong interest rate and are not stuck with it.
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2/15/2013 4:51:20 PM
We are sorry to learn that you are not happy with your experience in our sales department or with your Altima. Our goal is always to provide the best possible price and top level customer service. I would welcome the opportunity to discuss these issues with you. Please contact me personally at 417-882-3838 extension 1121 any time.
Youngblood Auto Group