Zeigler Chrysler Dodge Jeep RAM

I normally use a different dealership for maintenance that is closer to where I work. However, I had a mechanical failure that required a tow and Zeigler was closer (and, therefore, recommended by my no that is closer to where I work. However, I had a mechanical failure that required a tow and Zeigler was closer (and, therefore, recommended by my normal dealership). Because of this fact, I was a first time customer to Zeigler. I found Jeremy to be very informative and clear in regard to the problem and its cause, what it would cost to fix and how long I could expect that to take. The expectations that he helped create via the telephone conversations we had were met completely. When I went to pick the truck up I was also impressed with the facility (I had the vehicle towed in so I didn't get to visit when it was dropped off). The maintenance area and waiting area were immaculate and I was greeted immediately. The whole experience was very positive and I would not hesitate to use Zeigler again. By the way, the truck is running as well as it ever has. Thanks for the great work guys! More

Spent 5 hours on a Saturday afternoon to get deal done. Lot of waiting around. Could have been offered refreshments. I'm realistic but expected more for trade-in value. Not much explanation of that issu Lot of waiting around. Could have been offered refreshments. I'm realistic but expected more for trade-in value. Not much explanation of that issue. Was happy made deal for 2011 Journey instead of 2010. More

I gave 5's across the board, why? Personally I've always I gave 5's across the board, why? Personally I've always been turned off by fake car sales men ......they only cared about what they could make off y I gave 5's across the board, why? Personally I've always been turned off by fake car sales men ......they only cared about what they could make off you....get the best deal for them and see ya later attitude. What I found in charlie, john and heath was refreshing.....it's all about giving you the best possible deal and bringing you back ...always keeping you as there number one priority. I have 2 brothers and 2 of our sons have bought and continue to buy at Harold Ziegler. Lets face it ....it's all about getting the best deal for the vehicle of choice. I now pay only 20.00 more per mo. {buying} then my last lease, I know awesome ,right! Check'em out....you'll be glad you did! More

My car would not start and needed to be towed in. Once there they got me registered quickly and then gave me a ride home. While at home I was kept updated by phone and when the job was completed they cam there they got me registered quickly and then gave me a ride home. While at home I was kept updated by phone and when the job was completed they came and picked me up again. In addition, most of the cost of my repair was covered by my extended warrantee. I was very satisfied. The only glitch in the whole affair was with my initial call to the service desk. Furthermore, not connected to the above, I always get my oil changed at their "quick-lube" facility and am very satisfied with that. More

the guys are a lot of fun and seemed to work out the best deal for me and my situation, they got me out of my lease into a low mileage used car. should be back to get another vehicle, they took the time and deal for me and my situation, they got me out of my lease into a low mileage used car. should be back to get another vehicle, they took the time and effort to work with me and made the experience a good one. More

Just got two warrantee work items done in the service Just got two warrantee work items done in the service department on my '08 Jeep. Great service, Clean, fast, and they explained everything before p Just got two warrantee work items done in the service department on my '08 Jeep. Great service, Clean, fast, and they explained everything before performing any of the work. Also I experienced no pressure to get unneeded "service recommended" items. I will be back when the need comes. Thanks to all I meet there. More

We were having problems with our remotes and I went to another dealer first as it was closer. Very upset as they told me nothing wrong. When they continued to not work right we went to Harold Zeigler. The another dealer first as it was closer. Very upset as they told me nothing wrong. When they continued to not work right we went to Harold Zeigler. They found a short in one of them and gave us a new one and reprogramed the other one. As always they do a great job and when I go somewhere else I am reminded of why I shouldn't try any place different. Nobody else does as well as they do. Their hours are better for working people and they just continue to go above and beyond. More

Ben was extremely helpful and knowledgeable. I enjoyed working with the Harold Ziegler team. We initially took a test drive with an associate. After expressing additional interest in the car, we were in working with the Harold Ziegler team. We initially took a test drive with an associate. After expressing additional interest in the car, we were invited to take it back out alone giving us time to discuss whether or not to make an offer. We made an offer and after some negotiations, we struck a deal and are very happy with our new car. More

Harold Zeigler was able to work with us to get a used vehicle at a good price. They were able to accommodate our schedules and even take care of a couple special requests. Based on this experience, I w vehicle at a good price. They were able to accommodate our schedules and even take care of a couple special requests. Based on this experience, I would recommend Harold Zeigler for automotive needs. More

I was greeted pleasantly as soon as I stepped through the door by the receptionist. She quickly listened to what I needed and soon I was sitting with Scott Boone discussing my needs. Scott was extremely fr door by the receptionist. She quickly listened to what I needed and soon I was sitting with Scott Boone discussing my needs. Scott was extremely friendly & efficient. I was tight on time & he came up with a plan to trade in my van quickly. He even changed the car seats from my van to the new vehicle so I could pick up my kids and drive the new van at the same time. I will recommend Scott & the gentlemen that work at Harold Zeigler to all I know. Others that helped me were Charlie & Ryan. I had 2 small children with me (5yrs old & 1 1/2yrs old) and no one seemed to mind. They were talking to my kids and genuinely seemed interested in them. Buying this car was by far the easiest I experience I had ever had at a dealership. Kudos to the entire team at the Harold Zeigler Grandville dealership. Thank you all for the wonderful experience, you now have a very loyal and most likely life-long customer. Now if only that DVD player for my boys was cheaper! :) More