Excellent car buying experience - Rocketsurgeon
I had an excellent experience with my recent purchase of a CX-9 from Hiley Mazda. My sales associate, Holly Jess, was very helpful and made the process very smooth and efficient.
Salesperson Ash- Sale Mgr Paul who Love the Brand- - PLazmobile
I had a very specific requirement, and they were the only ones within 100 miles of our postal address who cared and it showed.
Ash and the Service Technicians actually spend personal time on developing their own Mazda's-Which gives me extreme confidence in the after care servicing.
The energy-with an efficient manner was awesome.
The personal touch from the Sales Manager Paul was priceless
Everything ,was checked and on time.
Vehicle was detailed, and polished inside and out.
Detailed review of the Vehicle with the sale person, all the technical details and Tips, He set everything with us, prior to our departure,
STEP 1 was a great experience
I would buy another Mazda from them without Hesitation,
Great used car - cubase101
I would definitely recommend this dealership to anyone looking for a great used car or a new Mazda. They were wonderful to work with and made trading in my car very easy. The used car I got from them was in excellent condition and they gave me a great price on my trade. You really feel like they want to help you find the right vehicle for your budget and don't pressure you just to sell a vehicle.
awesome customer service. LOVE MY 2015 KIA SOUL :-) - Pretty
I never would of thought that I would be driving off the lot with a brand new car. I was a little bit apprehensive on getting a brand new vehicle, because I'm a fresh college graduate. But Chevy & Larry helped me out SO MUCH, They worked with me and that night I had the keys to a 2015 Kia SOUL.. :-). Awesome!!!
Terrible experiance, untrustworthy manager, Great Miata! - Chad
I called ahead and sent a copy of my insurance and driver's license because I was driving in from out of state. The General Manager, Jeff Nunn suggested that I do this to speed up the paperwork. It took 2 1/2 hours to get to the paperwork even though I was paying cash. I then paid a $599 Doc Fee and was promised that this was for the title work. They also collected taxes. Yesterday, I received a check mad out to the La DMV for the taxes, a statement of origination and instructions to go register the car. So now I have to do what I paid $599 to have done. Finally, in addition to the car being dirty, the window still having writing on it, etc, they had lost one of the 2 very expensive keys. Jeff Nunn promised to call me the next day (he has my cell phone number) and arrange to have a local dealership in Baton Rouge make me a new key free of charge. That has not happened and he does not answer my calls or texts. This has, in short, been a terrible new car buying experience and I would never recommend any McCrary dealership or any dealership with Jeff Nunn as a manager to anyone.
Lied to multiple times - Madmustang16
Was called,emailed and text OTD price. I live 2 hrs away and drove to dealership. Then was told a different price by almost $5000. Was not pleased with sales service in any way.
I actually went to the dealership to have my Toyota Camry... - bdenison
I actually went to the dealership to have my Toyota Camry serviced that day, about a year ago, or back in 2012. I was never extremely thrilled about having a "car" because I went from driving a Ford Expedition (2 different ones) for a total of 9 years and then traded for the Camry back in 2010 (same dealership). I didn't think it would be even possible to trade again - one year later. I never do that! I have always driven a vehicle for what seems like FOREVER!! I just happened to mention that I wasn't happy and really liked SUV's and missed the one that I had. While I was waiting for my Camry to be serviced, the sweetest (not pushy at all) salesman came up to me in the waiting area and introduced herself, Seana Corsale. She asked would I like to test drive an SUV....of course, I was like "sure...but I probably can't afford it".....in about 30 minutes time I had driven a Tahoe and a Mazda CX-9. I liked both of them, but decided on the Mazda. I couldn't be more pleased and I probably would have never considered doing this transaction but I had the NICEST SALESPERSON EVER!!! I appreciate all of her assistance that day to make me drive out of there (about 8:30 that night) a very pleased customer. Seana was so patient; she stayed with me for several hours to get all the paperwork, etc. taken care of. If I ever desire to trade again, whether it be for a used or new vehicle, I will definitely contact Seana Corsale before I do anything else!!