First Audi. Very happy. - Jazz girl
Andrew Stevens was our salesperson. He was very knowledgable, friendly and quick to answer questions during the test drive. Love the car, nice buying experience.
Best experience ever! - itsybuggy
My husband and I financed at least 15 cars over past 20 years, but we never had better experience than the one with Audi North Scottsdale. We were looking for a specific car, a Nissan 350Z, to replace the one that our 19 year old daughter snatched from us, and when we saw that they had one, we jumped on the opportunity right away. I worked with Mr. Bill Jacobs, mainly thru email, all the way up to the point when we already had financing and were ready to go and sign. Mr. Bill was very easy going, very responsive to my emails, and very helpful. He didn't insist that we actually come to the dealership like many others before; he understood how little time we have and worked with us over the course of two weeks (we backed out once, but reasoning didn't help, so we decided to purchase again, after a week).
When we went to the dealership to sign the paperwork, everything was spot on. No surprises, no running back and forth to "speak with a manager", just everything as agreed thru our emails. We were so pleasantly surprised. Entire purchase took under an hour, this is including the test drive. Bill was courteous, and so was the guy in financing (sorry, i can't remember his name-but he was funny!)
Our car was delivered to us, cleaned and fueled up to the top, and i never had that happen in any dealerships ever before.
Overall, i am comfortable calling this experience the best ever. I would recommend Audi North Scottsdale to anyone looking for a nice, pleasant experience, instead of usual frustration and run around you get form dealers. Amazing!
Very Shady dealership, no ethics and no integrity - KrzysRapacz
Very shady dealership. May be owned by Penske but have the ethics of a 5 year old. I purchased my Audi A4 from here about a month ago as my previous vehicle had been stolen and totalled. The first sales rep pulled up the listing with a Price of 18,999.00 which is what we seemed to agree on. We left to take a look at 3 or 4 other vehicles before we came back to make the purchase as we wanted to drive a few VW's and BMW's . Once we got back it took them 30 minutes to find someone to help us and then informed us that the price was 19,750.00. I informed the gentleman that we were quoted a different price and he stated "oh well we are losing money on this already" Funny how we were originally quoted a cheaper price... I asked if the sales rep would help us at all with the price and he stated his manager would get very mad. I asked a few times before we decided to take 10 minutes to try to decide what to do. Ultimately speaking I drove 300 miles to purchase a vehicle and would be more cost effective to pay a little more and just leave with a vehicle as I am in the medical industry and must have a reliable vehicle. I have worked with a few dealerships in the past and NONE have been so UNETHICAL to us as they have. I hope they can turn it around. I will certainly be never shopping here again nor will I recommend anybody to them.
Audi Buyers ar Better Off Going to Another Dealer - driheat
Do yourself a favor and go to one of the other Audi dealers in the greater Phoenix area.
You will get much better customer service.
Very disappointed in the experience at Audi Peoria.
Got the car I wanted somewhere else and had a fantastic experience.