On 5/23/2013 7:03:48 PM Sbansak wrote:
This Audi A6 is my sixth Audi. The professionalism displayed by all of the people who work and represent Audi North Scottsdale is unparalleled. They are all courteous, helpful and efficient in their roles. They are also genuinely nice people who care about their customers and understand their needs. They go out of their way to make sure that your car is programmed for you personally and that the owner is educated as to the technology that is available. The Audi brand speaks for itself regarding superior quality, style and technology. This coupled with a dealership that has first class people makes it an easy decision to continue buying an Audi and doing so at this dealership. The service experience is just as wonderful as the buying experience. My next car will likely be another Audi.
On 5/23/2013 12:13:35 AM LeeShobe wrote:
We purchased an Audi A7 from this dealership and our delivery experience was very positive. Unfortunately after two weeks we had a mechanical issue that was going to encounter a long delay for parts from Germany. This came in the middle of a relocation for us. Rather than ask us to deal with this as best we could Mark Reicks the General Manager exchanged a new A7 for our first A7 purchase. This was offered without a tantrum on my part just as a commitment to excellent customer service. If you want to be treated like an adult during the purchase process and like a valued customer after purchase I recommend you scoot over to Audi of North Scottsdale at your first opportunity. Both Bill Jacobs and Dave Silver are excellent sales porfessionals.