57 Arkansas Ford Service Centers

Good afternoon McLARTY Nissan dealership. I have recently... - mac25490

Good afternoon McLARTY Nissan dealership. I have recently had my 2015 Nissan Versa serviced at your service center. I scheduled a appointment with my service advisor Jordan Camp. Upon my arrival on Saturday April 11 I was greeted by Jordan. He explained to me in detail what services were going to performed on my vehicle. Jordan was very knowledgeable about all services that were going to take place that morning on my vehicle. Just want to give Jordan a high five for his excellent service and his job knowledge as a service advisor. Sincerely Michael Cox.

New tires mounted on 2017 subaru. - Subaru17

Contacted parts department to order goodyear tires. Very friendly. Arrived for appointment and was greeted with a smile. They took my keys and in about forty five or so minutes, my car was ready. Very pleasant.

Trip to Little Rock for my oil change. - joe

I drive from Hot Springs to Little Rock to get my oil changed because I feel like that I can trust them. I hope McClarty Ford continues to treat me right.

Wonder salesperson - De2016

Robert Cassell showed great customer service. I'm sending everybody to Ross Ford Toyota to see Mr. Cassell. I will be purchasing a new vehicle in 2017. My plan are to call Ross Ford Toyota. I'm hoping Mr. Cassell will be available to help me. Thanks for all your help.

Great Dealership - g.boerner

Aaron Pate, service writer, has been taking care of me for 15 years and I trust him entirely. Don Pullen sold me my last car and I would recommend him highly.

SUPERIOR is a good one-word description of this Service - Jerry

SUPERIOR is a good one-word description of this Service Dept. I dealt with Shelby to order the parts plus schedule the work on the cars, and Alex during the repair procedures. Please keep in mind, I have been disappointed all too often. I manage a fleet of vehicles about 40 miles away from Siloam Springs. We have two Ford dealers located much closer, but they lack the simple technique of "taking care of the customer". I was impressed with the way that this Service Dept works in conjunction with the Parts Dept. 1) I told them my problem, 2) they took the info on the car, 3) ordered the part, 4) scheduled me to bring it in, and 5) completed repairs above my expectations. Wow, what a concept! Attention: "All Other" Ford Dealers--- This is how you do business! The folks in Siloam Springs should not take this place for granted... they are a local treasure! Thanks and keep up the great work!

This dealership name is now Karl Malone Ford Lincoln. I... - MGGARRETT56

This dealership name is now Karl Malone Ford Lincoln. I was there to have my oil changed and tires rotated on my 2019 Ford Expedition with an appointment time of 1:00 pm. After two and one half hours the service advisor told me that they realized there was an update due on the computer system and they had moved my vehicle to a bay with computer access and had forgotten it was there. After another 45 minutes he came back and said they were finished. I really was not upset about the wait, but when I went to get in my vehicle I realized someone had been in the driver's seat with oil on their clothing, which ended up on my white leather seats-actual ford color is "med ceramic". I went back in and told them and they did come out and try to use a spot cleaner on it-but to no avail. I now have a permanent discoloration on my seat! If the employee would have just taken the proper precautions this would not have happened! I do believe that the service rep, Lewis Simpson, is doing a good job, but he needs to talk to his employees about how they handle getting in and out of the customer's vehicles, to keep this from happening.

Good Service - Love the Car

The people at Trotter Ford are always polite and helpful. The service manager apologized for a computer hang-up that slowed everything down. They have a nice waiting area and free popcorn.

I called to get price for transmission service/flush for... - RICK A

I called to get price for transmission service/flush for my 2016 F150. Service manager told me price of $250. Clay Maxey Ford in Harrison charges $190 for the same service. I told the service manager this and asked for a price match. He said that he doesn't care what Clay Maxey does and wouldn't price match. Whatever happened to customer service? For $60 difference (25%), I will go to their competition.

Easy buying experience minimal back and forth haggle.... - CARLISLEROOFING84

Easy buying experience minimal back and forth haggle. Ronnie was awesome to work with and honest about everything. We will definitely give them more business in the future