83 California Kia Dealers

I bought a used car from B.S. (Sales Consultant) for... - jianyun

I bought a used car from B.S. (Sales Consultant) for >$10,000 and accepted the high loan interest they provided. Car died on the freeway on the same day while I driving back from the dealer. It was very dangerous because the car suddenly died on the freeway, and my pregnant wife was also in the car. I barely managed to pull it over and called AAA for help. The car was towed to an auto repair recommended by AAA. They found that the alternator was dead, and the battery was newly replaced so that the problem of alternator could not be found immediately while I test drived the car (a new battery could sustain for a while even with a bad alternator). The dealer also covered the fact from me that the bumper of the car had been replaced, for reasons unknown. I had to replace the alternator for over $1,000. We went to the dealer for an explanation on Saturday. B.S. and R.S. ( Sales Manager) promised to contact their mechanics and get back to us on Monday. But they did not. When I called R.S. several times on Tuesday, he said he would definitely reply me on Wednesday. But he did not come back at all (nor did he reply my call) within the whole week. All the above are pure facts. You can make your own judgement now.

I went to Chula Vista Kia for a car replacement. - Trish

I went to Chula Vista Kia for a car replacement. I had an excellent experience. I worked with Bobby Longnecker who was awesome. He knew what he was doing and got me through the process as quickly as possible. I was treated very kindly and with respect. I would highly recommend Chula Vista Kia. Trish K.

Mother "Load of Poo" Motors - Jan.Stock

Buyer beware! I drove 750 miles (one way) to look at a used car that had been on their lot 113 days. When I arrived, I found out the cruise control didn't work (their description said everything was in working order). The repair would cost me $500, so I offered them $500 less than the fair market value of the car. They refused, and would only lower the price $100. But even then, their price was still $300 above the fair market value! Their condescending tone made me feel just awful. Furthermore, if I HAD decided to buy the car, they were going to send me out the door with nothing more than a receipt for the purchase. I asked why they didn't offer a temporary registration to get me home to Utah, and they said they don't do that. What?! I will never do business with them. Ugh!

What a refreshing dealership - puddle28

Customer service seems to be the highest priority of palmdale ca. Kia dealership, everyone was amazing I will gladly keep my business with them. If I could I would give more stars, thank you Matt, Richard, Jerry and Christy for going over and beyond.. :)

Very pleasant experience! - TomK

First of all, I didn't actually end up purchasing a vehicle from Wyler Kia. I did, however, appreciate the level of service that I received from the sales associate, Chet Navey. Chet was very helpful finding different options for me that fit my requirements for a used vehicle. Unfortunately, the best fit for me had just been sold a couple of days before. He even worked up a deal for a brand new Optima that i was SO close to taking. I probably should have! While I was unable to find the right car at Wyler, I would recommend to anyone that they go visit Chet if they are in the market. I had a very positive experience and I will be back! Tom K. - Cincinnati, OH

I had a great experience working with Rishi! - Cat Nelson

I had a great experience working with Rishi! I texted him the night before, and by the next day, he had me in a car quick and hassle free. The process was super easy and fast. Rishi was professional, helpful, and made everything smooth from start to finish. Highly recommend asking for him if you're looking for a new car!

Sales manager rude in emails - Aha

Unhappy experience. When I asked for price the manager responded in a sarcastic way. Absolutely unacceptable response. Won't recommend to anyone in the area.

Not so good. - oceanviewdrivesuites

Not so good. It's been over a week and I've yet to get a call from them to verify whether the 58 T-bird is available. Ken Miller 541-251-0723

My wife daughter and I drove 2+ hours to purchase a car - MaxS

My wife daughter and I drove 2+ hours to purchase a car for my daughter. We test drove and decided on the car. We filled out financing paperwork as I co-signed for my daughter. After 45 minutes I inquired about the status. Micheal Whang the general manager said they were still waiting on the bank. This went on and on. After over 4 hours we ended up purchasing it with a cashiers check. Micheal offered us a free car wash or oil change to make up for our wasted time. No thanks for your “generous” offer Micheal! Don’t waste your time here. They have no belief in customer service. Go to the Dublin or Burlingame Kia dealerships. They both have much higher review ratings. Now I know why!!!

My experience with Kia Santa Monica was excellent from - Miles N

My experience with Kia Santa Monica was excellent from start to finish. Jason and Eric provided outstanding customer service—professional, attentive, and genuinely committed to ensuring everything went smoothly. They took the time to explain every detail, answered all my questions patiently, and made the process feel effortless.

Very nice service with David Briones. - paulandtencha

Very nice service with David Briones. Helpful with replacement of my Key. Also had replacement of driver side Seat power switch adjustment. Flushed all fluids that needed for our 100 thousand miles. Great job of all service people. Paul Narewski and Hortensia Narewski