4,444 California Chevrolet/1000 Service Centers

I Have A Very BIG Complaint About This LEXUS Dealership! - Lexusbefriends

I Have A Very BIG Complaint About This LEXUS Dealership! My Service Experience Was So Perfect. Thats My Complaint Because I Have ZERO, Nothing To Complain About :) I Want To Thank Rick Torres, Service Director and His Fantastic Service Team For Handling My Concerns & Requests. Thank You For The Excellent Service Experience!!

Fair price and great service! - francesca.metaxas

Fair price and great service! I highly recommend people who wants a dream car like me.

Our sales representative Eric was very attentive, - Ozzy

Our sales representative Eric was very attentive, informative and knowledgeable. He helped to make this car purchase a seamless experience. Other staff we dealt with during this sale were very professional and friendly.

Enrique Carvajal has helped me get into 2 Lexus vehicles.... - reesaspieces73

Enrique Carvajal has helped me get into 2 Lexus vehicles. My first one was a 2019 ES 300h which I loved. Enrique was there to help me anytime I had a car emergency. Unfortunately after only 7 months of driving the car, I found it with a tree crashed onto it. It totaled the vehicle. In a state of panic I called Enrique asking if he could get me into another Lexus. He had always been so helpful and generous that I knew I wanted to work with him again. At first I couldn’t get into a car I wanted for the price I wanted but he kept working with me until I found the perfect car for an amazing price. I now have a beautiful black UX 250h. I know I can always count on Enrique with my car and I definitely advice going into Lexus and requesting his name.

The Lithia fleet center did a great job installing the - nrcarter88

The Lithia fleet center did a great job installing the MilSpec spray in bedliner on our F-250. Scott was wonderful to work with and was friendly and easy to communicate with. We are very happy with how the bedliner turned out.

This is a review for the service department. - abesacto916

This is a review for the service department. In summer of 2024, I called the Service Department and spoke to Kenny, the Alfa Romeo Service Advisor. I advised that my front brakes and steering column aggressively shake under braking (2023 vehicle with 3,000 miles). Kenny advised this was normal and should not be concerned. Fast forward to September 2024. I scheduled a recall and oil change appointment for late November. I was advised the appointment would take 2-2.5 hours. I arrived at my scheduled time of 8:30 a.m. My vehicle was not taken into service until 11:15 a.m. My car was not ready until 1:45 – 2:00 p.m. This wait time was unacceptable considering I made an early morning appointment almost 3 months in advance. During the appointment, I advised Service Advisor Kenny of the brake issue. He stated the technician would take a look. I was informed that the front rotors had heat spots (Now with 5,300 miles on the odometer. Kenny stated he would submit a claim to Alfa Star the following week. After one week, I emailed Kenny. Kenny did not respond. I filed a complaint with Alfa Romeo of North America who had trouble getting int touch with Kenny. Come to find out, Kenny lied and did not submit the claim to Alfa Star because it was a normal wear and tear issue outside of warranty. I escalated the issue with the president and members of the Gill Auto Group leadership team. I was contacted by the manager of the service department. He stated that because the car was outside the 1-year warranty, the issue would not rectified. However, he failed to acknowledge that their own service advisor, Kenny, stated what I was experiencing was normal, which was during the warranty period. If Kenny had advised to bring in the vehicle, I would have done so within the one year warranty period. This is not a warranty issue, but an issue with Kenny providing false information over the phone that in this instance, is a serious safety concern. A competent leader would fix the root cause of the issue and not find an excuse to not fix it. I am dissatisfied with the dealer and would not recommend anyone getting their Alfa Romeo or Maserati serviced at this location. Because of Kenny's lack of knowledge about my brakes, the dealer should have done the right thing to have them replaced.

Just got my Rav4 serviced. Kyle and service team were... - Laurie

Just got my Rav4 serviced. Kyle and service team were great. Kyle kept me apprised of the progress of the service and my car was returned in a timely manner.

Great service, great staff, great waiting room, great - elenadol

Great service, great staff, great waiting room, great everything! I'm a long time customer of this dealership and I'm always happy with the excellent job they always do.

Nobu in the Service Department is always helpful and - lyladiossi01

Nobu in the Service Department is always helpful and provides great service when my car is brought in!

Had oil change done. - EtoyMX5

Rep Greg Simon was very professional and courteous. He explained the service conducted in detail. I am very satisfied and is inclined to have the next service done at the same place.

routine oil change - T Pal

Wonderful service. I had neglected to schedule the needed oil change so my car was long overdue for service. I was able to schedule my service for the day after I called. My service was completed quickly and any questions I had about my car regarding a few othe concerns were clearly and easly answered. I left feeling more confident in the way my car was running.

Today, I had my Jeep serviced at McPeeks for an oil - jlbrown3233

Today, I had my Jeep serviced at McPeeks for an oil change and brake inspection. I have to say that my experience was wonderful! Upon arrival, Enrique warmly greeted me, and literally within seconds had my vehicle in the hands of the technicians. In my humble opinion, Enrique is the absolute Best! He is kind, professional, knowledgeable, and respectful of the customer’s time. He gives his word and he stands on business, and that is admirable! I was pleasantly surprised by the speed with which they were working collaboratively to handle my concerns! I am happy to say that my entire wait time was only an hour, and I was back home quicker than I could have ever imagined! “Shout Out” to Enrique and all the great people at McPeeks for handling your business the way you do. I highly recommend McPeeks to anyone who owns a Jeep, Dodge, Chrysler or Ram! If you pay them a visit, they will get you right! Keep up the OUTSTANDING WORK GUYS!!!

This is a Dealership of Excellence. We always feel... - Ray Greagrey

This is a Dealership of Excellence. We always feel like we are the most important person at the moment. Never been disappointed with the service or the customer care. Dawn is great to take care of the problem, along with the technical staff, and to follow up to insure are service needs were met.