4,447 California Genesis/1000 Service Centers

5-stars the best team of specialists ready to assist and - kensf

5-stars the best team of specialists ready to assist and help in a 5-star facility. Much better than Fletcher Jones Fremont!

Naomi is a fantastic service advisor. - Rgarlick1

Naomi is a fantastic service advisor. My car was finished on time as promised. She kept me informed via text and that was helpful.

I get my car serviced here, never had a bad experience. - Lisa

I get my car serviced here, never had a bad experience. The staff are friendly, Avery was the last person who helped me with a paint issue, smart young lady made everything easy. When I'm ready to buy a new car it will be with AutoNation Hyundai

Service people are great. - tqpepper

Service people are great. But the office and amenities are lacking, kinda embarrassing compared to other dealers.

The customer service is awesome Always respect the time - luisgomez1890

The customer service is awesome Always respect the time service even if I wait for my car to be serviced

Marco was very helpful dealing with me and my car the - patriciajeanandheidi

Marco was very helpful dealing with me and my car the only thing wrong is the new way of not doing things not cashing a check credit cards 15% that was something that makes me not really want to come back to Ford I have always like Ford service but now I'm not sure of the tactics

Always very professional and helpful. - bigrice4

Always very professional and helpful. I love the online services as well and times available.

Very helpful and responsive staff, excellent service all - Brian

Very helpful and responsive staff, excellent service all around. Loaner was excellent and care was delivered on the date estimated.

Always excellent customer service and timeliness in - Alarkin

Always excellent customer service and timeliness in prompt service. Always a good experience at this dealership

The service manager was great, but my original service - m1thaxton

The service manager was great, but my original service rep wasn't very responsive to my calls and concerns about the incomplete repairs that was done on my vehicle. Once the service manager got involved I was very happy with the final outcome. I will definitely use you again and I will recommend you to my friends and family as well.

Always professional and very informative always takes us - velvi2

Always professional and very informative always takes us right away as we do make appointments

My service advisor Rene is amazing. - carlhen

My service advisor Rene is amazing. From his excellent customer service skills to his professional attitude, he is a true meaning of a customer advocate. Thank you Rene!!

Harmony at the service is awesome. - SOUTHGATE03

Harmony at the service is awesome. She explained the service completely and i appreciate the detail. Great job, made my day. Thank you Chevrolet!!

The service writers are courteous and accommodating. - akahn0

The service writers are courteous and accommodating. There are no complaints with the service. I have used two other dealers and this one is best.

I bought everything that I need from there and they took - Jame p Dukes

I bought everything that I need from there and they took care of me and it was easy to do everything with a person that understands everything

Customer service was great,knowledgeable,fast, - Jules

Customer service was great,knowledgeable,fast, kind,department was very clean , overall experience was great I would recommend Toyota of riverside to all my friends

“Gary Pambukyan” is truly a rare gem in the world of BH - As

“Gary Pambukyan” is truly a rare gem in the world of BH BMW. After a frustrating experience with the BMW service center, I had the good fortune of working with Gary—and with him, the entire tone changed. His level of customer service is nothing short of high-end—the kind you’d expect from a luxury brand and rarely find these days. Gary listened patiently, understood the concern, and handled everything with a calm confidence that immediately put me at ease. He doesn’t just check boxes—he pays attention to people as much as the problem. His attention to detail, professionalism, and genuine care made all the difference. Because of Gary, the issue was resolved seamlessly—and honestly, once you’ve worked with someone like him, you realize you’re not just dealing with a car; you’re in trusted hands. BMW is lucky to have him, and I hope they realize just how much value he brings. With Gary, it’s not just a service—it’s an experience that restores your faith in the brand.

Had a long wait time, was 2 and a half hours long but - JOYSANDOVAL744

Had a long wait time, was 2 and a half hours long but good service.

Excellent Service 2nd Vehicle purchased at Fritts in - GYvette

Excellent Service 2nd Vehicle purchased at Fritts in last year with latest today 7/7/2025 Excellent Sales Team Ron, Anthony and Lisa!!!! Excellent Vehicle Service Team =Greg Johnson Side Note: my reason for visit was a service appointment with Greg Johnson; ended up buying/upgrading my Ford Explorer. Took their time; answered any/all questions asked total eye contact total discussion offered great suggestions. Thanks to everyone John & Gail

Wilson Amazing service at the service department! - Brian

Wilson Amazing service at the service department! Especially from Wilson. He took care of our cars and provided 5 star service at every step.

I was able to schedule my appointment the same day I - MPerkins

I was able to schedule my appointment the same day I called,, the work was finished sooner than estimated and they even delivered my vehicle to my house which I was not expecting. I was very pleased. I have 2 vehicles I bring for service both Ford and Lincoln

Excellent service, simple scheduling professional - Seabat1624

Excellent service, simple scheduling professional technician, convenient option better than surrendering your vehicle to a dealership for a day or more!!!!

amazing customer service went after work to change my - yanezjennifer26

amazing customer service went after work to change my oil and very quick efficient i would never go to a different dealer

Great dealer ship ima very happy with the service with - smith.ava66

Great dealer ship ima very happy with the service with car and customer service as well

The job was accomplished in a reasonable time but rather - capears66

The job was accomplished in a reasonable time but rather expensive. I don't recall 30K service this expensive on previous cars I have had.

As always everyone was friendly, professional and - sylgem

As always everyone was friendly, professional and delivered as promised. Waiting room was clean and well stocked with snacks and beverages.

We bought our car in 2010 at your dealership, came back - Hali

We bought our car in 2010 at your dealership, came back for all the maintenance! When my husband passed 10 years ago, Rose helped me to take care of my Malibu! She almost has become my trusted friend! I do not go anywhere else for service! Thank you, Rose!

Quick diagnosis - history and observations well - Abhishek

Quick diagnosis - history and observations well documented - loaner cars available - very convenient process for setting up appointments

Upon my arrival, I was greeted by service advisor within - Sonia

Upon my arrival, I was greeted by service advisor within a couple of minutes. My car was ready in the time promised.

Absolutely and without a doubt the best service - adwolski78

Absolutely and without a doubt the best service experience that I have ever had with any dealership. My Service Advisor Greg and Technician Scott were so accommodating and customer service focused that my expectations were blown away. I was definitely treated with consideration and respect. I was allowed to talk with Scott concerning the repairs and even allowed into the service area to discuss the rather difficult repair on my Corvette. My car was kept in a covered stall and Scott was even considerate enough to use my car cover when he was not working on my car. The communication to the customer was something that I wish all dealerships would do, both texts and emails were highly informative and there was even a video of Scott working on my car. All in all I highly recommend Kearny Mesa Chevy to anyone considering taking their vehicle there for service. Ask for Greg and Scott as you will not find better people or a place to have your Chevy serviced.