4,444 California Rivian/1000 Service Centers

Always a good experience. - nathalieruiz02

Always a good experience. Everyone is attentive and communicating with me about what is being done to my vehicle.

The parson that it take care of me is just amazing - Adrian garcia

The parson that it take care of me is just amazing person she take time to answer all my questions

Service representative was professional knowledgeable - Fabiolaperez688

Service representative was professional knowledgeable when providing service, provided updates on time when promised. I value honesty and professionalism at all times specially with this difficult times and with this economy, Joel, your great customer service is greatly appreciated, hope that I wrote his name right ✅

I like this dealership because the employees are - ssalm246

I like this dealership because the employees are professionals, good attitude and also good service, Good customer service..

The service rep. - Jesse Cannon

The service rep. was excellent. Overall service was great. The only thing I found inside the car front doors black finger prints, maybe grease.

GREAT! - Rodriguez5496

GREAT!! Every time I come in Ivan Tapia is always is quick to assist me and making sure that he is able get me takin care of and he is also very respectful.

I received excellent customer service at hilltop hyundai. - Nellwyn

I received excellent customer service at hilltop hyundai. The staff was very welcoming and sufficient .

Great service. - MiguelA2509

Great service. They took care of my car and were able to drop me off at home after.

Took my Rav4 in for 10,000 mile maintenance. - Oopnern

Took my Rav4 in for 10,000 mile maintenance. John Fildisis took care of everything. He answered all of my questions and was very friendly, courteous, professional and thorough. Great experience dealing with Frontier Toyota. Highly recommend!

Fantastic service, fast and honest! - Adrose

Fantastic service, fast and honest! Kind and knowledgeable with impeccable customer service. I will recommend!

We bring our vehicles here to be serviced and we will - patricewatkins1

We bring our vehicles here to be serviced and we will only work with Matt Baker . He ALWAYS ALWAYS ALWAYS provides excellent customer service, he is trustworthy and he treats his customers with respect. Thank you Matt !

Advisor was curtious, professional. - bustomg

Advisor was curtious, professional. Cleaning of my car was a plus. A recommendation of clensors (leather protection, car wash detergent or better if given samples…) for the car would have added extra recognitions.

I'm from Denver and was in San Diego dropping my - docholliday2065

I'm from Denver and was in San Diego dropping my daughter off at college when I received a coolant warning light. Not wanting to drive 1200 miles through the dessert with a potential issue I attempted to get a last minute service. Got an appointment at Kearny Mesa Dodge, but when I arrived they said they could not look at my truck for three days and would not help at all. I went to S.D Dodge where Service Advisor Turner "GeGe" took great care of me, she had a mechanic look at my truck and I was out in 30 minutes and back on the road. I would like to thank GeGe for the outstanding customer service and understanding. I would highly recommend this dealership and service center.

My experience at Chevrolet of Carson is always pleasant. - sauntee33

My experience at Chevrolet of Carson is always pleasant. They make you feel like you are part of the Carson Chevy family. Lisa is always helpful and knowledgeable of Chevy’s products. Daniel is always consistent in his professionalism. Each time I bring my car in to be serviced he is there to take my information and get me signed in. I never wait longer than 5 minutes to begin the service process when I schedule my appointments. He always has a great disposition as well. Very pleasant young man. Also, the gentleman that is in the parts department is always a pleasure. He is also very knowledgeable of Chevy's products for my car. His professionalism is impeccable. He sets the atmosphere with calm music and is always so kind. I have been to other Chevy dealerships for service within the Los Angeles area. The other dealerships do not compare customer satisfaction and professionalism that the Carson Chevy family extend to their clients. For great customer service and efficiency Carson Chevrolet is it. If you are like me and looking for the best service with professionalism, then get your car from Chevy Carson. My 2022 Chevy Equinox is always serviced by the best.

Beware do not take your vehicle to this dealership you - ytuque2023

Beware do not take your vehicle to this dealership you will regret it's a complete waste of time. I took my RAM 1500 truck with the Park sense and Service Shifter warning lights coming on and was advised my software needed updating so I paid $220, and that it should correct the problem and it did not. I had already serviced the truck elsewhere so nothing to be done except warning light problem. I returned again and was advised by Jonathan service advisor the master mechanic would check it out. I picked up the truck and as I was driving off the lot both warning lights came back on additionally the warning sound with no warning indicator is coming on so it's worse from when I took the truck into Envision. I video recorded how many times the warning lights are coming on the day I left the dealership. I am filing a complaint so it is on record with the Bureau of Automotive repair in California and sending a complaint into the California State Attorney General Rob Banta so they can get a hold of the owner at the dealership to advise. I was not told the truth upon dropping off the truck the master mechanic would look at it and he never checked my vehicle I asked Jonathan the service advisor and he said no. I know it's on record who checked my vehicle it's state law its documented on the repair order.

North County GMC has had my van for 10 weeks with no - Greg.warden

North County GMC has had my van for 10 weeks with no resolution. They damaged the vehicle’s wiring and still haven’t repaired the cluster unit. When I came to pick it up after 7 weeks, the battery was dead, the vehicle wouldn’t start, and wiring for multiple electrical components was hanging out from under the dash and around the vehicle — with no explanation from the service writer. I’ve had to initiate every contact myself, as they’ve provided no updates. I raised all of this with the service writer and general manager over a week ago, but still no response or resolution. This van is a daily driver for our family, and their lack of communication and accountability is beyond frustrating and completely unacceptable.

This is for the service department worst customer service - Anthonyis12003

This is for the service department worst customer service just to pick up my vehicle no one helps put had to ask multiple times for help and they just said they will come but nothing this is place is bad will not recommend this place and sorry to say but some people need to get fired here they need better management

They were very friendly and accommodating. - H.S.

They were very friendly and accommodating. They understood my situation and cooperated with me at the best extent that they can.

My classic Lorinser SL, used only for club shows and - doleary

My classic Lorinser SL, used only for club shows and events, had an annual service coordinated by Jose. The service was excellent in all respects: services performed, time of completeion, and answers to techical questions about the service. I highly recommend both Jose and Merceded-Benz of Temecula.

Horrible. - t_muscio

Horrible. My Tacoma had a paint recall, made the appt to bring it in for repair. Over 5 hour round trip for me - and wife has dementia. Everything I do has to be pre planned. Lady I made appt with assured me the truck would be left there and I would be given a loaner until completed. Not so. My over 5 hour round trip was for them to take 4 pictures. NOTHING accomplished at all. I was lied to. I'm absolutely disgusted by this.

Great help with purchasing our vehicle 🚗. - evadavis0525

Great help with purchasing our vehicle 🚗. Mitchell our salesman was wonderful, and Dana was very helpful with the paperwork and personable . 👍

Jerry Flores & team. - Gloria Walter

Jerry Flores & team. Your professionalism and attention to detail truly made a difference, and I am thankful for your dedication in ensuring that everything was handled efficiently. Once again, thank you so much for your invaluable assistance. Sincerely, Gloria Walter & Benny Walter Phone: 951-655-0959 Email: glodean7777@gmail.com

Great service provided by Julie and the technician! - Jerry Hicks

Great service provided by Julie and the technician! Thank you for the easy process, waiting was not a problem. I also want to thank Jayson who sold me the WRX, by far the best experience all around with sales and service!

They are friendly, knowledgeable, reliable, listen - ktm12psm

They are friendly, knowledgeable, reliable, listen attentively making sure they understand my needs and explain exactly what they will be doing to my car. I bought this car from them 10 years ago and I have always come to them to keep my car in good condition.

I bought my 2019 Kia Sorento from the dealer about 1 1/2 - GEWARF

I bought my 2019 Kia Sorento from the dealer about 1 1/2 years ago. Unfortunately, recently the oil was evaporating due to a known defect in the CDI engine design. When I went t o the service department I was introduced to Service Manager Greg Saakyan. He told me he was aware of the symptoms of this situations, asked me several qualifying questions. He told me he would need to keep the car for about a week to have the mechanics make a final assessment, and if they found the car to have the known defect, they would need to have a manufacture's mechanic inspect the car. I was so so impressed with Greg, everything that he committed to do, he did it, and kept me informed of the process via texts and phone calls. As expected, the result of the analysis was that the entire engine needed to be replaced. Greg arranged for a loaner car for the next week while they received and replaced the engine. Since the car was still under warranty, all of the work was completed at no cost to me. I have been driving the car with the new engine for a week, and it is running perfectly. Additionally, Greg and I are working together to schedule some preventative maintenance items in the near future. I am so grateful for how he handled the entire process, as well as the assistance provided by the other members of the service team.

El personal de Nissan es gente amiable buena atencion, he - Rafaelrod3

El personal de Nissan es gente amiable buena atencion, he estado ai Barias veses para servicio de mi veiculo andado buen servicio ,Estoy contento porque me an tratando bien , es mi diler favorite . Grasias.

Marina Reza the service advisor did a excellent job with - gngchacon

Marina Reza the service advisor did a excellent job with my wife's Edge. She was very respectful of my time and was able to get me into a car for the time of my service. Thanks Marina!

Back in February 8th I brought my vehicle in for service - valienteo2002

Back in February 8th I brought my vehicle in for service and one of their technicians took it out for a test drive. He got involved into an accident and they totaled my car, after 2/3 months of wait the liable party is still unknown. Their insurance paid for the loan because I decided not to keep my car. But in the meantime I was never provided nor rental neither reimbursement for the extra months I paid without having my car in my posesión. I continue to call to be assisted. They offer you call back but still nothing. Insurance sends me a 200$ check because that’s my equity from loan amount. Very unprofessional and irresponsible. Sales department is a whole different Story. If you buy a car here, just don’t provide your trust to no one in the service department. Because they won’t take care of you as they promise, neither they feel bad as they say they do.

We have had repetitive issues with a new Corsair we - Linda

We have had repetitive issues with a new Corsair we purchased in 2024 for the last seven months. The vehicle has been in and out of the service department. The car was not fixed or temporarily fixed (only for the issue to return the next day) and or denied any mechanical issues existed. We were even told to take the vehicle to another Dealership (Lincoln) as they could not fix or identify/find any problems, but at this point, we did not trust any Lincoln Dealerships due to the consistent gaslighting, fabricating, and inability to repair the vehicle. Instead, we took our car to Capitol Ford/DGDG Group and the service was absolutely what one would expect. Professional, engaging, mechanical experts, honest, caring, and engaging. Our service writer Zejna Dubinovichas has restored our faith in the Ford Brand (Lincoln is owned by Ford). Thank you, Capitol Ford/DGDC Group, for hiring such an amazing individual who truly cares about the customer and promotes the Capitol Ford/DCDG Group in such a positive customer-focused environment.

I’m very disappointed in the service I received from - joshsnook

I’m very disappointed in the service I received from Coastline Chrysler Dodge Jeep Ram, and their actions have caused me to question the ethics and integrity of their service department. I’ll elaborate below but mostly want to alert and caution folks from using the dealership’s Parts & Service Department. My 2025 Ram 1500 was having trouble starting, which prompted me to take it in for service. The check-in process took 20 minutes and included a physical inspection and video being recorded of my vehicle to document its condition. After my vehicle spent two days in service, Service Representative, Jay, called to inform me that although the starting issue was resolved, one of the tires became flat. Jay stated a “nail” was found in one of the tires and claimed this wouldn’t have been due to their dealership since they don’t use nails. He also stated the vehicle had the same mileage as when I dropped it off, so it hadn’t been taken for any “joy rides” and their service department wouldn’t have caused the flat. The dealership put on the spare and although I asked if they would help plug, patch, or replace the punctured tire, they would not and said they did not believe the flat could have happened while they completed their service work. While on the phone with Jay and reminding him that no flat tire or signs or lower tire pressure were identified during the physical inspection and in the video which is why i believed the dealership should take some accountability, After sensing my frustration on the phone, Jay responded by telling me I should “ maybe take the vehicle to the dealership it was purchased from” in the future. Upon picking up my vehicle on Friday at the dealership and reviewing the scope of work on my invoice, the dealership listed the vehicle had been “road tested”. I asked the Service Rep, Fabian, what this meant and whether "road tested" was automatically added to an invoice by default. Fabian assured me “road tested” is never automatically added and a service tech would have manually added this after the vehicle was “road tested”. Fabian also informed me that “road tested” means the vehicle is driven for approximately 10 miles. In addition, when we looked at the flat tire, there was a new Phillips head screw (not a nail), which Fabian said is a screw that regularly gets used by the service department. Fabian also pulled up the video of my vehicle’s physical inspection when checking in, and he did not see any indication of a low-pressured or flat tire. Fabian agreed that what Jay stated (i.e., a nail was in the tire and the vehicle was leaving the service dept with the same mileage as when I dropped it off) did not align with what he saw (i.e., the new Phillips head screw found in the tire and “road tested vehicle” listed on the invoice). I was told that a Service Manager would follow up with me on Monday to resolve the situation. Although it's now been more than a week and I've left a follow-up message requesting to speak with a manager, no one has responded. The lack of follow-up is frustrating but I’m also questioning the ethics and integrity of the Service Department after what was stated on my recorded call (nail in the tire and no miles were driven on the vehicle during its service) did not align with what’s listed on the invoice and seen in the tire (vehicle was road tested, and the tire puncture was with new Phillips head screw). I don't know whether this is technically fraud, but it’s highly suspicious at best. It's caused me to seriously question the service department’s ethics and integrity and the main reason I will not go back for future service. I normally value learning about people’s experiences to help me find a trustworthy service department and technician. This is why I’m posting the review to caution anyone from bringing your vehicle to Coastline Chrysler Dodge Jeep Ram for service.