Best body shop in the bay area! - Supacat
Might be the best business I ever reviewed!
I had some damage to the rear bumper of my baby (2012 335i E92) that I started to research on getting repaired. I started by getting quotes all over the bay area. I received prices that were all over the place as one would expect. Although I did not want to overpay what was really important to me was the quality of the work. After extensive research on Yelp, BMWCCA, and BMW forums I found out that the BEST body shop in the bay area (possible in all of California) to get your BMW repaired is BMW Concord Collision Center.
After requesting my quote on Yelp I was contacted by Kevin Miller who ended up being the manager there. Not only was he super friendly and helpful he was willing to work with me on the price and get this, the quote he ended up giving me was the lowest I was given by any body shop in the bay! How is that for a pleasant surprise?! Everyone usually assumes going straight to BMW will be the most costly option but not at BMW Concord Collision! I made my appointment to drop off my baby and was recommended by Kevin to ask for Cameron who was my service adviser who was nothing but stellar. He came out to meet me immediately and informed me of everything that will be done and kept me up to date including pictures along the way! The shop is immaculate and all the employees are super friendly and helpful.
Where better to get you BMW fixed then a certified BMW collision center?! Not only that these guys have been written up for their excellent work in BMW Roundel magazine and many other publications. They are so good that people bring them their non BMW vehicles!
Big thanks to the man Kevin Miller! You run an amazing shop and I am lucky to have found you guys. My rear bumper looks like the day it rolled off the assembly line thanks to Kevin and his amazing staff. You have a customer and advocate for life!
Excellent - Merfe
These guys don't sell cars they repair cars for other dealerships in the area.
So if a Range Rover dealer gets a Porsche trade in with problems they send it to exclusive motors for repair since they Land Rover dealers don't work on other brands.
I am not sure how many brands Exclusive Motors are dealer capable. But you see lots of European new cars on their lot.
Remember they don't sell they repair
Great purchase & price - Yvette!
Saw car I liked on line, called & spoke to Ron Kaell who was very friendly & forward his address to my email.
Went & saw car, it was exactly what I was looking for. Everyone there was really friendly & even stayed past closing so that I could complete my purshase. Purchase went smoothly & all was explained. Very happy with experience.
Over extended the service time for us, road trippers. - Cecilia Singson
Their service time was up to 5:30 pm and we arrived around 4:30. Coming from LA, going to Whistler, Canada. All of a sudden warning lights of break and eye sight turned on and won't go away. We are not risk taker.
Every body at Subaru Modesto went out of their way so we can continue our journey safely. Thank you for all your help!! No hesitation in recommending you to anyone. Again, a big Thank You!
Body repair of rear ended accident - TC
Matt followed closely with the insurance company on paper work and provided frequent repair updates while the car is in the shop. Job well done. Thanks.
Very good - Y
Everyone was very nice , Rosy was so sweet and very professional.
I did have to call a few times before I got a returned. All. But overall I was happy.
Worst car repair ever - cx
Worst experience ever! Do not take your car here for repairs! I took my car there to get repaired from bullet holes. My car was shot at in a drive by. It shattered both my passenger windows and one passenger door. The windows were replaced and the door was replaced. I had pictures of my car from right before I took it into the shop and the other passenger door looked fine. When I went to pick up my car, after a little over a week, the door with no damages on it had dings and scratches all over it. Josh the guy that was handling my damages said, "Oh don't worry, your insurance will cover that, I just need to call him to do another adjustment. So my car had to stay in the shop for another week until he fixed the dings and scratches he put in my car. Bad enough already, a couple of days later when taking my nephew out to the park I seat belted him in the passenger seat and found that he was stuck in there because they had put the broken glass inside the knob of the seat belt. I will never use this shop to do any kind of car repairs again!
I bought a 2006 Pontiac Solstice at this dealership. I... - qdbtsjmmp
I bought a 2006 Pontiac Solstice at this dealership. I have had problems with the car with noise in the wheels, the cd player stopped working, the cup holder broke, the top was defective. I took the car in for the noise in the wheels three times and I actually got in an accident and GM has decided it was not their fault. I did not hit anything my car just lost control. I took in the car for the top like 3 times also. First they added a pad then they replaced the whole top then the hinges were malfunctioning. Today 2 years after my car 5 months after the accident the top is still leaking when it rains. The pinion is leaking also. I'm like I want a new car! I bought this car here at this dealer! They said we can give you GM's 800 number. I took it to GM. I tried to get a lawyer to fight this for me but since I have to bodily injury they don't see it worth their time. I'm left with GM the dealer and my insurance. I hope people learn from this. DONT BUY GM(AMERICAN) BUY FOREIGN!!!!