This is the third car we’ve purchased from the Ford - Doritil
This is the third car we’ve purchased from the Ford dealership in Novato, and I can confidently say it’s been the best car-buying and service experience I’ve ever had.
Over the years, I’ve worked with many dealerships—but none compare to this one. Not only did they offer me a great price on my car, they also went above and beyond to accommodate several special requests, including switching out snow tires for all-season ones and addressing battery concerns.
Every time I visit, Louis, the service manager, greets me with warmth and provides exceptional customer service—the best I’ve encountered. The kind gentleman in the parts department even replaced my battery at no charge and generously gave me an extension for the back seat, again free of charge.
If you’re looking for a dealership where your car will be serviced quickly, with quality parts, honesty, and a smile, look no further. I plan to stay with this dealership for as long as I can, knowing I’ll always be in good hands.
Dorit Israel
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