3,121 California Used Car Service Centers

Our sales representative Eric was very attentive, - Ozzy

Our sales representative Eric was very attentive, informative and knowledgeable. He helped to make this car purchase a seamless experience. Other staff we dealt with during this sale were very professional and friendly.

Enrique Carvajal has helped me get into 2 Lexus vehicles.... - reesaspieces73

Enrique Carvajal has helped me get into 2 Lexus vehicles. My first one was a 2019 ES 300h which I loved. Enrique was there to help me anytime I had a car emergency. Unfortunately after only 7 months of driving the car, I found it with a tree crashed onto it. It totaled the vehicle. In a state of panic I called Enrique asking if he could get me into another Lexus. He had always been so helpful and generous that I knew I wanted to work with him again. At first I couldn’t get into a car I wanted for the price I wanted but he kept working with me until I found the perfect car for an amazing price. I now have a beautiful black UX 250h. I know I can always count on Enrique with my car and I definitely advice going into Lexus and requesting his name.

The Lithia fleet center did a great job installing the - nrcarter88

The Lithia fleet center did a great job installing the MilSpec spray in bedliner on our F-250. Scott was wonderful to work with and was friendly and easy to communicate with. We are very happy with how the bedliner turned out.

This is a review for the service department. - abesacto916

This is a review for the service department. In summer of 2024, I called the Service Department and spoke to Kenny, the Alfa Romeo Service Advisor. I advised that my front brakes and steering column aggressively shake under braking (2023 vehicle with 3,000 miles). Kenny advised this was normal and should not be concerned. Fast forward to September 2024. I scheduled a recall and oil change appointment for late November. I was advised the appointment would take 2-2.5 hours. I arrived at my scheduled time of 8:30 a.m. My vehicle was not taken into service until 11:15 a.m. My car was not ready until 1:45 – 2:00 p.m. This wait time was unacceptable considering I made an early morning appointment almost 3 months in advance. During the appointment, I advised Service Advisor Kenny of the brake issue. He stated the technician would take a look. I was informed that the front rotors had heat spots (Now with 5,300 miles on the odometer. Kenny stated he would submit a claim to Alfa Star the following week. After one week, I emailed Kenny. Kenny did not respond. I filed a complaint with Alfa Romeo of North America who had trouble getting int touch with Kenny. Come to find out, Kenny lied and did not submit the claim to Alfa Star because it was a normal wear and tear issue outside of warranty. I escalated the issue with the president and members of the Gill Auto Group leadership team. I was contacted by the manager of the service department. He stated that because the car was outside the 1-year warranty, the issue would not rectified. However, he failed to acknowledge that their own service advisor, Kenny, stated what I was experiencing was normal, which was during the warranty period. If Kenny had advised to bring in the vehicle, I would have done so within the one year warranty period. This is not a warranty issue, but an issue with Kenny providing false information over the phone that in this instance, is a serious safety concern. A competent leader would fix the root cause of the issue and not find an excuse to not fix it. I am dissatisfied with the dealer and would not recommend anyone getting their Alfa Romeo or Maserati serviced at this location. Because of Kenny's lack of knowledge about my brakes, the dealer should have done the right thing to have them replaced.

Great service, great staff, great waiting room, great - elenadol

Great service, great staff, great waiting room, great everything! I'm a long time customer of this dealership and I'm always happy with the excellent job they always do.

Had oil change done. - EtoyMX5

Rep Greg Simon was very professional and courteous. He explained the service conducted in detail. I am very satisfied and is inclined to have the next service done at the same place.

routine oil change - T Pal

Wonderful service. I had neglected to schedule the needed oil change so my car was long overdue for service. I was able to schedule my service for the day after I called. My service was completed quickly and any questions I had about my car regarding a few othe concerns were clearly and easly answered. I left feeling more confident in the way my car was running.

Everyone is always helpful and friendly! - Shirls

Everyone is always helpful and friendly! Fast service and pain free. Eddie my service tech always helps me understand what I need!

Jeff Jennewein is amazing! - Jwdavidson30

Jeff Jennewein is amazing!! Thanks so much to Jeff for his very impressive effort and professionalism!

Our experience with David Kaplan was very good! - Steven

Our experience with David Kaplan was very good! He was in constant contact with me throughout the day while he was serving our Mercedes Benz. We will continue to use him for all our services. Thank you

My tire was going flat and I made it to the dealership - mrassp

My tire was going flat and I made it to the dealership with about 22 pounds of air remaining. A new tire was placed on my vehicle and I was in and out in about 50 minutes.

Good Job service and sales. - calking

Good Job service and sales. Very pleasant experience, the service adviser lady was very professional.

First time using MB Sacramento they did what was - markg5

First time using MB Sacramento they did what was promised. I have been a customer of El Do Hills for years but they were booked

Excellent Toyota Service experience - Sandra

We appreciate and recommend Mossy Toyota's Service Department. Received upfront pricing and service/repair time estimates. We were treated with respect and they were respectful of our time. Excellent staff, most noticeably was Service Advisors, Mr. Kevin Hauser, Mr. David Rodriguez and Service Director, Mr. Dale Snow, organized and professional. Friendly car rental staff and comfortable, clean waiting area with good coffee. We are confident in Mossy Toyota's Service Department, they exceeded our expectations, all around great car service experience!

My Service Consultant, Dustin K, is always so pleasant - bellbus

My Service Consultant, Dustin K, is always so pleasant and helpful. I was able to pick up a loaner and do what I had to do and pick up my car when it was ready. Historically, I do not use the dealership for maintenance but Motor City Lexus has won me over.

Nice costumer service, and always very helpful. - BPLAAT

The oil change job was very quick and efficient. I liked how Nissan checked my car for any other needs besides what has been done. Very dependable.

I was treated with respect and courtesy upon arrival and - Ycfdmom

I was treated with respect and courtesy upon arrival and pickup/loved the fact my pickup was washed and ready when promised