833 Colorado Toyota/1000 Service Centers

I completely forgot to update the review here. - durato12

I completely forgot to update the review here. Update: Improved Experience with Grand Kia, about 6 months ago. After a challenging start with my 2020 Chevy Equinox, I want to provide an update on my experience with Grand Kia. Initial Problems: I purchased the vehicle on January 11, 2024, and faced significant issues almost immediately. The check engine light appeared the day after purchase, and despite multiple visits to the dealership, the problem persisted. Service was often slow, communication was poor, and the issues were not effectively resolved. Resolution: After posting a negative review, I was contacted by the dealership, which led to a notable improvement in service. Jim from the service department took a proactive role in addressing and fixing the turbo issues with my vehicle. His efforts, along with support from General Manager Jose, were instrumental in resolving the ongoing problems. They both demonstrated a commitment to customer satisfaction that was previously lacking. Overall Experience: While my initial experience was frustrating, the follow-up service and dedication from Jim and Jose have been positive. Their actions have restored my confidence in Grand Kia. It’s clear they value customer feedback and are willing to go the extra mile to ensure satisfaction. Recommendation: I appreciate the efforts in turning my experience around. For potential customers, I recommend engaging directly with the service team and management to ensure clear communication and effective resolution of any issues. Grand Kia has shown they are capable of delivering quality service when properly addressed.

I had an awesome experience purchasing my first vehicle... - Shalom

I had an awesome experience purchasing my first vehicle thanks to Kris! He was patient and willing to work at my pace, answer my questions and provide me with all the info I felt like I needed. He then delivered my new car to me. I am very grateful for his wonderful service!! :)

Oil change service - Steve201865

Jessie was very helpful and went above a beyond call of duty by getting the little part for my gas tank and putting it on for me.

Took my car in for it's first service. - Satisfied customer

Took my car in for it's first service. When the service technician was finished explaining what they had done, he asked if there was anything else they could do for me. I then asked if it was possible for someone to help me get the Navigation system set up in the car. He asked me to wait for a second while he went to find someone to help. He then introduced me to Adam, a salesperson. I told Adam that I am NOT a "techno person" . Adam was SO patient and helpful in getting the system set up on my RAV 4 and it only took a few minutes. I really appreciate what he did. Everyone that I came in contact with at the dealership, from the service dept to the cashier was so friendly and professional. It was a pleasure to do business there. Thank you

My service experience here has always been top notch. - dmorgan4

My service experience here has always been top notch. I have no reason to go anywhere else!

Renewal - Jaguar

I heard a clicking noise in the engine compartment and mileage dropped off; they found the problem, ordered parts and repaired it for me expeditiously.

Best service Department in the State Thank you guys for - elway7350

Best service Department in the State Thank you guys for the honest and the professionalism!!!

Very friendly and prompt. Kept me updated on the progress... - ggreen1313

Very friendly and prompt. Kept me updated on the progress of my vehicle while it was being serviced. Let me know when it was completed.

GREAT SERVICE!!! - bccupcake

I've had the GREAT fortune of working with Keith Ketchum and his service department on my 2007 Chevy. Keith has gone to great lengths to get my truck up and running again. Having worked at dealerships previously I know that the only thing that any dealer has to sell that is different than the other dealers is SERVICE. Keith goes out of his way to make sure that customers get the BEST possible service. Would HIGHLY recommend King GMS's service department of all my family & friends!! So much respect for Keith Ketchum & his Service Team!! GREAT JOB ! ! !

I found mouse droppings inside the vehicle and drove - dutchgal72

I found mouse droppings inside the vehicle and drove right to Markley Motors - Will Stenner was so amazing- he got my car in immediately as I was heading out of town the next day. The “mouse problem” was taken care of. He was helpful, kind, answered all my questions and took the time to explain things. I have gone to Markley for 25 years and have only had great experiences.

They helped me in a pinch! - WCBurns

A few days ago I pulled into the dealership with a VERY flat tire. I don't own a Hyundai, but Madisyn came right out and welcomed me and said they would help. She grabbed Tyler from the service department and they changed my tire to my spare and got me and ,my son on our way. Their kindness and willingness to help was so refreshing. It was a fantastic lesson for my son to see our community step up to help each other. Thank You Madisyn and Tyler - you made a difference!

Very fast and high quality service. No problems after our... - lily.testardi

Very fast and high quality service. No problems after our visit, and the car runs very smoothly now

I purchased a vehicle from a dealership in Calgary early - chris_colville

I purchased a vehicle from a dealership in Calgary early January of 2023. The push button start kept malfunctioning and I had it taken into this Nissan dealership. Have nothing but great things to say about their service here. Andrew went above and beyond good customer service. They fixed my vehicle and took car of the bill through the Calgary dealership. Definitely give them 5 stars. Chris Colville

Connor Kirk has been amazing at Mike Ward Infinity. - brandon75miles

Connor Kirk has been amazing at Mike Ward Infinity. He has gone above and beyond to provide excellent customer service.

My son's Acura RDX broke down on his way to Denver from... - jschuer225

My son's Acura RDX broke down on his way to Denver from Lincoln Nebraska. I called the dealership late Saturday afternoon and Kemal helped me find someone to tow it to the dealership. Monday morning Kemal worked to find the parts needed to get my son back on the road. Kemal was amazing and so helpful during a very stressful time for me and my son! Thanks Kemal and Mile High Acura!

Awesome service and bought my first car!! - Adrian Alexis:)

Bought my first car on my own!!!! Such great service from Miguel Martinez,a very friendly person!!! I recommended speaking to Miguel when buying a car:)