12 Connecticut Cadillac Dealers

Sullivan’s NorthWest Hills has been our dealership for a - suesel

Sullivan’s NorthWest Hills has been our dealership for a number of years now and they are worth every mile, minute & dollar to do business with! When we were leasing vehicles, all our contracts were smooth & easy and the cars were great! When we returned to buying outright, NWH was excellent in acquiring a vehicle with the options we’d looked for & requested. Service on all these vehicles over the years has been exemplary, and body work needed from a few weird accidents, were done right. Our most recent service visit left us needing a loaner vehicle for the day and we were pleasantly surprised to be loaned a brand new Cadillac SUV…sweet ride and a great way to check out Cadillac for a possible purchase in the future. NWH does it right!

Great team! - Bimmer6

Great team! Best experience buying my car! No pressure to get the sale and they let me make my own decision without feeling pressured.

Purchased our caddilac xt6 from Michael Vargas. - Arlen and Robert Ryan

Purchased our caddilac xt6 from Michael Vargas. He was extremely ,courteous and helpful. He was also very knowledgeable and patient with us. His friendly attitude makes us want to let others know about our great experience. Also helpful were Mike Bartolini, business manager and Gary , the accessory guy. They made the experience a pleasurable event. Arlene and Robert Ryan.

I had an excellent experience at Ingersoll from start to - ME

I had an excellent experience at Ingersoll from start to finish. Tom was my initial point of contact and immediately set a positive tone - he was welcoming and quickly connected me with the right person for my needs. Lisa was my salesperson and was absolutely outstanding throughout the entire process. She was knowledgeable and patient, taking the time to understand exactly what I was looking for without any pressure tactics. Lisa guided me through every step and made the final delivery smooth and professional, thoroughly explaining all the vehicle features to ensure I was completely comfortable. Rich handled the financing and made what can often be a complicated process incredibly straightforward. He was transparent about all the options and pricing, walking me through everything clearly and answering all my questions with patience and expertise. The teamwork between Tom, Lisa, and Rich was seamless - each person played their role perfectly and communicated well to ensure nothing fell through the cracks. What stood out most was how all three went above and beyond to ensure I was completely satisfied with my purchase. I would definitely recommend Ingersoll. Their team’s expertise, professionalism, and genuine care for customer satisfaction makes this dealership exceptional. Thank you all for making what can often be a stressful process so enjoyable and stress-free.

Was in the market for a Lyriq, their pricing is very - Terianx

Was in the market for a Lyriq, their pricing is very competitive, worked with the GM, Tracey Keith. Even though I didn’t buy from them, I highly recommend them. Mark

Awesome experience with Jason Rivera. - AS

Awesome experience with Jason Rivera. Fast, responsive, kind, and knowledgable. We were working in a funky timeline and Jason was patient and understanding as we muddled through. Highly recommend Jason for a no-pressure but no-nonsense experience. Very efficient and positive!

6/5/25-came in at noon for a scheduled oil change. - n1sqb

6/5/25-came in at noon for a scheduled oil change. Drove through the service door to the service writers area as usual. I stepped out of my car. I was standing there for 12 minutes without a single acknowledgment from the 3 service writers who were sitting there doing nothing. Eventually one of them asked me this in these exact words-“are you a customer not being helped?” I replied “ for the last 12 minutes yes!” Unreal. Then I asked how much it would cost to have the spark plugs changed on my 4 cylinder Terrain. $660 was the quote. She did not know that I was quoted a much lower price when I called a few weeks ago. I came here out of need since most other places near me were booked for weeks. If you know what’s good for you, stay far far away from this place. Never again…

AVOID THIS DEALERSHIP AT ALL COSTS - Alderman Death Trap

I purchased a used ATS from Alderman. 2 days later, while driving to airport at 5am, the low tire pressure warning light turns on (front driver-side). I pulled into nearest gas station, inspected, and put air into tire. Everything was fine... until 2 days later when low tire pressure warning light came on again. This time it was the front passenger side. I took the car back to Alderman (still under 30 day warranty) and they decide to rotate the tires after inspecting. Swapping the rears to the front, figuring the run flats were affected by the weight of the front end, even though the same tires were on all 4 wheels. Makes sense right??? NO. This corrected the problem for about 2 weeks, until I went out to start the car before work and notice all 4 tires were now completely flat and conveniently out of the 30 day used car warranty window. I put air in tires in driveway and they held...for another 2 weeks, until I went out to my leave work one day and noticed all 4 tires were complete flat again. I had AAA come and blow them up for me and drive home. Finally, I got sick of the useless "run-flat" tires, and went to Town Fair tire to have tires installed that actually stay inflated. While tires were being replaced the service manager of Town Fair Tire informed me that they cannot by law replace my tires because 3 out of the 4 wheels had cracks in them from prior welding jobs. I called up Alderman and they gave me the run around, because they already got their money from me, and wanted nothing to do with me. While my car was sitting at Town Fair Tire, because it was no longer deemed road worthy, I took a ride to a local GM dealer to show them the wheels. They informed me that the wheels on my car were not the correct wheels for my car, and they had in fact been welded to fix previous cracks and that's what they wouldn't seal to hold air in. Bottom line- Alderman Cadillac is a swindler and sold me a death trap. AVOID THIS DEALERSHIP

Excellant customer service - Happy customers from East Killingly

We loved how the salesman did not push us into test driving a vehicle to make us fall in love with it before we talked numbers. He was able to provide us with a trade in number on our vehicle and a estimate of a monthly payment for us to think about before a test drive. He cared about us as people instead of pushing us into sale we could not afford ! Thanks again for your professionalism and great team efforts on your whole sales team !

The Valenti stores that I do business with (Porsche and... - camthebull

The Valenti stores that I do business with (Porsche and Cadillac) treat my wife and I with such respect and courtesy that I cant imagine buying a car somewhere else. I have purchased 7 new Porsche's since 2006 and have been extremely satisfied with every deal. I believe it has to do with the general manager (Steve) and the way he treats his employees. His professionalism and kindness seems to resonate through the showrooms and service areas.... Charles Angelo

Not a Reliable or Trustworthy Sales - KathyL.

When buying my car and trying to get a better price, I ended up with a lesser quality vehicle. When I took a test drive I was told the 2018 cars had a blind spot monitors in the side mirrors which I expressed that I wanted in my new vehicle. Also I wasn't told about the auto stop feature until 2 minutes before I left the lot. He said I don't know why people don't like it? I found out if you are in a traffic jam in the heat of the summer. When your car shuts down, so does your A/C?! When I sent a letter of complaint to the dealership explaining that I felt I was done wrong they re-directed me to the salesman that did me wrong and he just ran me in circles. He explained that while dickering a lesser price on my vehicle, I received a lesser value vehicle. He said it would have cost me $2000 more for the blind spot monitoring. I said I would gladly have paid that for that feature and if he had been on the up and up with me I would have told him that at the time. They also paid me less for my vehicle than the salesman said they would? I told them that the vehicle I was buying was supposed to be my forever car and now I call it my Never Car. I never should have bought it.