12 Connecticut Cadillac Dealers

i admit that I approach car dealers with a little - ddmish

i admit that I approach car dealers with a little hesitation but as far as I could tell they were honest with me and treated me right. i was looking for a specific vehicle and they had what i wanted so they didn't have to push it on me. this was the first time I bought a vehicle out of state but they made the process easy and took care of anything that was a potential problem. CT does add some fees that i haven't seen before but that's not the dealership's fault and they made me aware of it ahead of time.

Great team! - Bimmer6

Great team! Best experience buying my car! No pressure to get the sale and they let me make my own decision without feeling pressured.

My sales person, Jeremy Gambino, was great to do business - salpic

My sales person, Jeremy Gambino, was great to do business with, he explained everything from beginning to end. I came back the next day and he showed me how to operate a feature on the car. I will be back when I need another car, Thank you Jeremy.

I had an excellent experience at Ingersoll from start to - ME

I had an excellent experience at Ingersoll from start to finish. Tom was my initial point of contact and immediately set a positive tone - he was welcoming and quickly connected me with the right person for my needs. Lisa was my salesperson and was absolutely outstanding throughout the entire process. She was knowledgeable and patient, taking the time to understand exactly what I was looking for without any pressure tactics. Lisa guided me through every step and made the final delivery smooth and professional, thoroughly explaining all the vehicle features to ensure I was completely comfortable. Rich handled the financing and made what can often be a complicated process incredibly straightforward. He was transparent about all the options and pricing, walking me through everything clearly and answering all my questions with patience and expertise. The teamwork between Tom, Lisa, and Rich was seamless - each person played their role perfectly and communicated well to ensure nothing fell through the cracks. What stood out most was how all three went above and beyond to ensure I was completely satisfied with my purchase. I would definitely recommend Ingersoll. Their team’s expertise, professionalism, and genuine care for customer satisfaction makes this dealership exceptional. Thank you all for making what can often be a stressful process so enjoyable and stress-free.

Was in the market for a Lyriq, their pricing is very - Terianx

Was in the market for a Lyriq, their pricing is very competitive, worked with the GM, Tracey Keith. Even though I didn’t buy from them, I highly recommend them. Mark

Very pleased with service and courtesy given to us as a - quip1

Very pleased with service and courtesy given to us as a customer. Reliable service is greatly appreciated. Thank you JV.

My 22 year old son bought a certified used GMC pickup- - tkpror

My 22 year old son bought a certified used GMC pickup- all went smooth, until the check engine light came on the next day! Drove it to a more local dealer and they flashed the ecu. Drove it home and the light came on again. Brought it back and it turns out to be the lifters are bad. No way that happened in one 60 mile drive! They knew and sold it to him anyways. I called to try to negotiate something for him in good faith, and was told there was “ nothing financial” they could do. He also was charged $3500 for a GM extended warranty - turns out that should be more in the $1500-2000 range tops. They offered a loaner, which is part of his contract- 3 weeks into the problem. Terrible business practice. I’m going to tell every person I know to tell every person they know( all union workers electricians, fitters, plumbers, carpenters , etc) to spread the word about them. First car buying experience - a $40.000 truck he will always be waiting for something else to go wrong with. Nice….

AVOID THIS DEALERSHIP AT ALL COSTS - Alderman Death Trap

I purchased a used ATS from Alderman. 2 days later, while driving to airport at 5am, the low tire pressure warning light turns on (front driver-side). I pulled into nearest gas station, inspected, and put air into tire. Everything was fine... until 2 days later when low tire pressure warning light came on again. This time it was the front passenger side. I took the car back to Alderman (still under 30 day warranty) and they decide to rotate the tires after inspecting. Swapping the rears to the front, figuring the run flats were affected by the weight of the front end, even though the same tires were on all 4 wheels. Makes sense right??? NO. This corrected the problem for about 2 weeks, until I went out to start the car before work and notice all 4 tires were now completely flat and conveniently out of the 30 day used car warranty window. I put air in tires in driveway and they held...for another 2 weeks, until I went out to my leave work one day and noticed all 4 tires were complete flat again. I had AAA come and blow them up for me and drive home. Finally, I got sick of the useless "run-flat" tires, and went to Town Fair tire to have tires installed that actually stay inflated. While tires were being replaced the service manager of Town Fair Tire informed me that they cannot by law replace my tires because 3 out of the 4 wheels had cracks in them from prior welding jobs. I called up Alderman and they gave me the run around, because they already got their money from me, and wanted nothing to do with me. While my car was sitting at Town Fair Tire, because it was no longer deemed road worthy, I took a ride to a local GM dealer to show them the wheels. They informed me that the wheels on my car were not the correct wheels for my car, and they had in fact been welded to fix previous cracks and that's what they wouldn't seal to hold air in. Bottom line- Alderman Cadillac is a swindler and sold me a death trap. AVOID THIS DEALERSHIP

Excellant customer service - Happy customers from East Killingly

We loved how the salesman did not push us into test driving a vehicle to make us fall in love with it before we talked numbers. He was able to provide us with a trade in number on our vehicle and a estimate of a monthly payment for us to think about before a test drive. He cared about us as people instead of pushing us into sale we could not afford ! Thanks again for your professionalism and great team efforts on your whole sales team !

The Valenti stores that I do business with (Porsche and... - camthebull

The Valenti stores that I do business with (Porsche and Cadillac) treat my wife and I with such respect and courtesy that I cant imagine buying a car somewhere else. I have purchased 7 new Porsche's since 2006 and have been extremely satisfied with every deal. I believe it has to do with the general manager (Steve) and the way he treats his employees. His professionalism and kindness seems to resonate through the showrooms and service areas.... Charles Angelo

Not a Reliable or Trustworthy Sales - KathyL.

When buying my car and trying to get a better price, I ended up with a lesser quality vehicle. When I took a test drive I was told the 2018 cars had a blind spot monitors in the side mirrors which I expressed that I wanted in my new vehicle. Also I wasn't told about the auto stop feature until 2 minutes before I left the lot. He said I don't know why people don't like it? I found out if you are in a traffic jam in the heat of the summer. When your car shuts down, so does your A/C?! When I sent a letter of complaint to the dealership explaining that I felt I was done wrong they re-directed me to the salesman that did me wrong and he just ran me in circles. He explained that while dickering a lesser price on my vehicle, I received a lesser value vehicle. He said it would have cost me $2000 more for the blind spot monitoring. I said I would gladly have paid that for that feature and if he had been on the up and up with me I would have told him that at the time. They also paid me less for my vehicle than the salesman said they would? I told them that the vehicle I was buying was supposed to be my forever car and now I call it my Never Car. I never should have bought it.