Amazing salesman - DD Heard
I am a loyal Jaguar owner who has owned four Jaguar. I have driven jaguars exclusively for over 17 years. I worked with Mr. Bryan Miller a sales person for Wilde Jaguar Sarasota and found him to be an amazing salesman. He took the time to learn about the type of vehicle I was looking for and what my particular needs were when I arrived in the showroom. He was always calm, professional, and extremely knowledgeable about the vehicles in the inventory. He never made me feel like I was being pressured. Bryan Miller is hands down, the best Jaguar salesman I have ever met.
Great customer service - Luz
My first time at the dealer. The people there are great to work with. They absolutely make your shopping experience a very comfortable pleasenat one. Nick, Rob and Morgan were great. They went above and beyond to make sure I was satisfied with my purchase. They were also very knowledgeable. The dealers overall is great. If you're in the market for a new car this is the place to go.
Top Reviewed Specialists At This Dealership
Fantastic experience - Teri
My dealing with Crown Jaguar was wonderful! It was my first time leasing a vehicle through my business, so I had lots of questions. They were answered and all the staff was friendly, extremely patient and very accomadating. I never felt the pressure of signing on the dotted line that usually comes along with car shopping. A true pleasure and I will be back!
Repeat Customer...for a Reason! - Paul in ATL
I've bought 2 vehicles from Naples Luxury Imports. First, a Land Rover a year or so ago, and now a new Jaguar. I live in Atlanta, but prefer to get my vehicle through Naples Luxury Imports. Why? They have the best price (period), they are honest and straight forward, and make the transaction so simple it's as if I was there. Torrey Shoplack has been a class act. No run around, super honest, and goes the extra mile every time I've dealt with her. She walks me through every thing from start to finish, even sets up transport of the vehicles to my house in Atlanta. The vehicles always arrive at my driveway super clean, no dirt, damage, etc. Once they do arrive, Torrey always gets on the phone with me (she's facetimed me!!) to walk me though the new vehicle to show me what everything does. It's as if I was picking up the car there. No difference. If you live in the Naples area, you are lucky. If you don't live there like me, they should still be the first place you look for your new vehicle! They are going to be hard to beat.
Thanks Torrey! I'm sure I'll be back for a 3rd time.
Jaguar/Land Rover Sales Consultant
Excellent Manager - Michele
We are GM family members who decided to try Infinity for various reasons and based on recommendations. Had a disaster with original purchase but Brandon who is the Manager did all that and more to make our purchase a great experience. He went out of his way to get the Infinity that we really wanted shipped to the Orlando dealership. He triple checked the QX50 when it arrived in Orlando and spent a considerable amount of time with us explaining the technology in the vehicle. Many thanks to Brandon and Orlando Infinity for making us as customers vey happy.
Sales & Leasing
Great experience - Pi
My first new Ferrari. Great dealer assistance. Steve Barman give me all information during the entire process. Amazing service. Fast and polite. Organized. All information necessary for to be confortable and satisfy.
Salesperson - emoore710
Allie Dejesus was great to work with and made the entire process seamless. Low pressure, informative, and polite are a few words to describe our experience with her.
Ask for Bryan Orr!! - Susan G
I've spent the past 6 months online researching and shopping dealership inventory in search of a sedan equipped "my way". Found it on a Jaguar XE. Bryan Orr took me for a test drive and that was all it took. He made the entire transaction go smoothly, even around my crazy schedule. He and everyone I met at Jaguar Jacksonville was friendly, enthusiastic, honest and professional. Thanks Bryan . . . you made it perfect for me and I look forward to a continued relationship!
Best dealership I have ever purchased a car from. - Wendy
My salesperson Arthur Jones was very knowledgeable, very helpful in locating immediately the Jaguar I wanted. Explained the settings on the dashboard and set up Jaguar remote on my I Phone. Met with Arthur Jones for the first time on a Saturday. Two days later he delivered my new Jaguar personally to me at my office. Plus, he supplied me with his cell number, and actually answers it when I call him with a question. Would highly recommend Arthur!! He is a true gentleman.
A Pleasure to Deal With - JeffB
Bernard Abu-Jowdy was a pleasure to deal with in reaching an agreement on my purchase of a new Jaguar. He was very knowledgeable about the cars and gave honest insight into the vehicles.
The worst - Bruceg
Well after I arrived at the dealership to pickup my car they wanted me to sign a paperwork other than my already approved loan documents. Never disclosed that put a 12 month title hold on a car you own.
My thought it was ridiculous . They issued me a We Owe for my deposit and never refunded my money. That was from 1-13-17, it is now 3-13-17. After multiple stories and excuses they are now reported to the Attorney General.
This is a terrible place to do business.
Poor experience made worse by lack of follow-up - Chris
My experience with this dealership was brief but it left a lasting impression. My interaction with them was a scheduled test drive that did not ultimately take place and a complete lack of follow-up.
I called ahead a day early in order to make sure the vehicle I was considering was available and made an appointment to see it first thing in the morning. When I show up at the dealership I am asked to wait while the salesperson retrieves the car. Fine. Ten minutes goes by. Where is he? I go to the receptionist and ask her to page him. Finally I see him walk back into the dealership talking closely with another gentleman. I turns out the vehicle is on an "extended test drive"! No one could call me? The young lady I spoke with on the phone the day before couldn't have verified that the vehicle was on premise before scheduling my appointment?
Needless to say, it was a frustrating experience, especially considering that the dealership is close to three hours from my home.
Now, the real kicker is that I take a look on their website a week later and the car is still listed! And.... it has had a price drop!! Did I receive a phone call? I feel the rating here should be answer enough.
Service department from xxxx - Mike S.
If you're thinking of purchasing a Jaguar expect to spend a lot of time at the dealership service department. My XKR has electrical and battery problems that require towing every few months. I put up with it because I like the car, BUT Alpine service is so cumbersome to work with I'm seriously thinking of getting a different car. It's been this way for two years and not much has changed since the AutoNation acquisition. My client adviser is hard to reach and actually has yet to return my call. Car usually not ready when needed. Overall this dealership is a big letdown for the brand. The experience at Audi is far better. Also they recently changed towing providers to AAA with practically zero training. I had to stop one of the drivers from trying to drag my car onto the bed. He had no idea how to put the car in neutral or how to properly hook it. Please don't let this happen to you. Jags have an aluminum frame and hooking them from the bottom can total the car or cause serious damage.
I had a great experience getting my older Jaguar serviced... - jagmike45
I had a great experience getting my older Jaguar serviced at Island. The service department was fast and very professional, they really do have good Jag technicians at this dealer. I wish I could rate them higher then 5 stars!
Sales and Leasing Consultant
Wilde Jaguar Sarasota
Jaguar Land Rover Fort Myers
Sales / Finance Manager