It's pronounced "Jag uu aar" - Apprsit
I stopped at Wilde Jaguar to see a used Mercedes, and bought a new Jaguar. Bill was great. I recommend Bill and this dealership highly.
~just the way i like it~ - jayna
I received a voice mail from Samantha with an opportunity the dealership had I might be interested in.
I had not met her in person or ever spoken to her in the past, but had great experiences with the dealership on the RR we ordered from them just a year and a half prior.
I returned her call, was interested, and within a month, had a new RR delivered to our summer home 1600 miles north of Ft Myers!
She made it very easy! She was professional, knowledgeable, kind, helpful, and always replied to me quickly.
I would highly recommend Samantha and look forward to meeting her in person in the fall when we arrive back down to Ft Myers.
Thank you Samantha for ALL of your hard work on closing this deal effortlessly!
Dana & Jay Williamson
Top Reviewed Specialists At This Dealership
Excellent salesperson - jackrph
I stopped by Crown Jaguar of St. Petersburg, Florida. I was promptly greeted with friendly smile from Ginger Falls. She helped me find a pre-owned Jaguar XJ she is very knowledgeable of the XJ and its different models and options. She knew all about her inventory and the XJ s that were coming into the inventory. Ginger's follow up after I left the dealership has been excellent providing me with information and pictures of new XJ s to their inventory. If you are looking for an excellent salesperson at Crown Jaguar as for Ginger Falls.
"Customer first" mentality - Arnie
I don't know much about "The Collection" (first time customer), but if their mission statement reflects the qualities of the salesperson (Juan) who helped me, they're on track for a 5 star rating. The oddity about the whole experience, I've never seen the level of ethics nor a "customer first" demeanor that Juan Garcia displayed, especially in sales. I even jokingly said, I would've never retired from the fire department had my Battalion had a bunch of guys like him. There was nothing pretentious about this guy, his circumspection and genuine care was quite impressive.
Service was both knowledgeable and nice - Frann
Work was performed in a timely manner. Service rep was helpful. Car was delivered ahead of schedule. Overall a good experience. Would recommend this dealer's service department.
Satisfaction for 20 years. Always positive experience. - Kay343
I have always been satisfied with the Jaguar dealership for the past twenty years. I keep coming
back so I would say that is a good thing. Randy was always our contact in service and he was outstanding and sadly missed. Tim our new contact in service has already given us a very positive outlook on the service department and his obvious goal to make everyone a happy Jaguar owner.
Ask for Bryan Orr!! - Susan G
I've spent the past 6 months online researching and shopping dealership inventory in search of a sedan equipped "my way". Found it on a Jaguar XE. Bryan Orr took me for a test drive and that was all it took. He made the entire transaction go smoothly, even around my crazy schedule. He and everyone I met at Jaguar Jacksonville was friendly, enthusiastic, honest and professional. Thanks Bryan . . . you made it perfect for me and I look forward to a continued relationship!
OUTSTANDING DEALERSHIP - joseph scarfeo
NO PRESSURE DEALERSHIP. FRIENDLY SALES PERSONAL KEN COMISKEY OUR SALESMEN WAS EXTREAMLY PROFESONEL.MADE YOU FEEL COMFORTABLE I GIVE KEN A 10 STAR!!! .NEED A JAGUAR AT PALM BEACH, MR KEN COMISKEY IS SALESMAN TO GO SEE
A Pleasure to Deal With - JeffB
Bernard Abu-Jowdy was a pleasure to deal with in reaching an agreement on my purchase of a new Jaguar. He was very knowledgeable about the cars and gave honest insight into the vehicles.
The worst - Bruceg
Well after I arrived at the dealership to pickup my car they wanted me to sign a paperwork other than my already approved loan documents. Never disclosed that put a 12 month title hold on a car you own.
My thought it was ridiculous . They issued me a We Owe for my deposit and never refunded my money. That was from 1-13-17, it is now 3-13-17. After multiple stories and excuses they are now reported to the Attorney General.
This is a terrible place to do business.
Poor experience made worse by lack of follow-up - Chris
My experience with this dealership was brief but it left a lasting impression. My interaction with them was a scheduled test drive that did not ultimately take place and a complete lack of follow-up.
I called ahead a day early in order to make sure the vehicle I was considering was available and made an appointment to see it first thing in the morning. When I show up at the dealership I am asked to wait while the salesperson retrieves the car. Fine. Ten minutes goes by. Where is he? I go to the receptionist and ask her to page him. Finally I see him walk back into the dealership talking closely with another gentleman. I turns out the vehicle is on an "extended test drive"! No one could call me? The young lady I spoke with on the phone the day before couldn't have verified that the vehicle was on premise before scheduling my appointment?
Needless to say, it was a frustrating experience, especially considering that the dealership is close to three hours from my home.
Now, the real kicker is that I take a look on their website a week later and the car is still listed! And.... it has had a price drop!! Did I receive a phone call? I feel the rating here should be answer enough.
Service department from xxxx - Mike S.
If you're thinking of purchasing a Jaguar expect to spend a lot of time at the dealership service department. My XKR has electrical and battery problems that require towing every few months. I put up with it because I like the car, BUT Alpine service is so cumbersome to work with I'm seriously thinking of getting a different car. It's been this way for two years and not much has changed since the AutoNation acquisition. My client adviser is hard to reach and actually has yet to return my call. Car usually not ready when needed. Overall this dealership is a big letdown for the brand. The experience at Audi is far better. Also they recently changed towing providers to AAA with practically zero training. I had to stop one of the drivers from trying to drag my car onto the bed. He had no idea how to put the car in neutral or how to properly hook it. Please don't let this happen to you. Jags have an aluminum frame and hooking them from the bottom can total the car or cause serious damage.
I had a great experience getting my older Jaguar serviced... - jagmike45
I had a great experience getting my older Jaguar serviced at Island. The service department was fast and very professional, they really do have good Jag technicians at this dealer. I wish I could rate them higher then 5 stars!
Jaguar Land Rover Fort Myers
Sales and Leasing Consultant
Wilde Jaguar Sarasota
Sales / Finance Manager