137 Florida Cadillac Service Centers

I have a 2014 Cadillac SRX and My HMI module. - Agnelio Castillo

I have a 2014 Cadillac SRX and My HMI module. went bad due a water leaking from the sunroof. I fixed the leak and I got a used HMI from Ebay (The same part number) That it was belong to a Cadillac Escalade with different Vin Number. The part need to be reprogrammed (Change the pin number) and they told me that they can do it and it will cost me 230.00. I left the car at the dealer and they called me after about 4 hours to tell me that They can't do it because they don't have the right software to do it but I still have to pay the 230.00. I had to pay for nothing. I ended sending the unit to this place (White Automotive & Media Services) and they fix it for $99.00.

Sales and service is great. - DCV

Sales and service is great. They impose a 1% fee if you pay your service with a credit card. The profit from sales and service should be enough. Astoundingly poor business decision. The waiting room is stocked with almost nothing. Water and a granola bar. Yum.

Had a great experience in the service department last... - chrisderkov

Had a great experience in the service department last month. I just recently bought my CTS in Bradenton and I discovered an oil leak from the Timing Cover Gasket and I brought my car in and was taken car of very wonderfully. Enjoying a breakfast in the waiting room because I had no time to eat before I left my house. I was also taken all the way home by an excellent driver in a XT5 due to the waiting time for the service on my car. The service was free of charge due to me just buying the car and also under CPO. I also just had my oil changed on my Cadillac today and I had an amazing experience. Dean was very helpful to letting me know how long it will be and what exactly they will be doing and when. I love this place!!

I was charged $70 for aftermarket belt that cost $12... - shsalib

I was charged $70 for aftermarket belt that cost $12 outside, 400% markup + $90 to install the belt. The tech left his greasy finger prints on my headliner. I wrote to the dealer and they said they will look into it and that they will detail my car and get rid of the grease on my head liner but they never did, I sent two emails to Joedy Tidwell the service director asking when can I take my car in and got no answer.

Horrible - wkatie0001

Horrible, Very Short with the you when asking questions. If you are lucky enough to pay your car off they will HOLD your TITLE and give you the RUN AROUND! They are a JOKE! I WOULD NOT RECOMMEND VAL U CAR/ INDI CAR. THEY LIKE TO TAKE ADVANTAGE OF PEOPLE IN NEED! I Would give NO STARS if possible!

I would not recommend this dealership!!! I was really... - StangGT

I would not recommend this dealership!!! I was really disappointed with their services. The point of contact as well as the owner hung up the phone on me. Vero Lincoln Mercury Jeep Vespa (Vero LMJV) sells and services Vespa's. I brought my vintage Vespa 1980 100 Sport to have it serviced there as it wasn't running. They got it to run. The Vespa was then delivered to my home in Palm Beach County ... and after I rode it for about 15 minutes, it stopped running properly. Since Vero is a bit far from me ... West Palm Beach, I decided to take it to a well-known Vespa repair shop in Ft. Lauderdale. These people have been working on Vespa's for 30 years. After looking over the scooter, they told me that the work done by Vero LMJV was "very poor". They basically had to redo what Vero LMJV did, in order to make sure the machine would run properly. They also said the fee I paid to have the work done was too high. So ... after hearing all of this, I really felt like I wasted a lot of money ... as any other consumer would. I attempted to start a dialogue with Vero LMJV to see if I could have some of my money refunded, and they simply did not want to hear any of it. As I said, they dealt with me by hanging up the phone. They were simply nasty. Anyway ... I might not be able to get my money back ... but at least I can let as many people as possible know what occurred and how I was treated.

Every time I have been there its a problem, today I saw - Norm

Every time I have been there its a problem, today I saw them blantly rip off 2 older couples

BEWARE these guys are a ripoff - dgm1000

BEWARE: I bought my car there because the idle was dropping when stopped and the car has bad hesitation. The tech looked at my car and test drove it, he put it on the machine to read the codes. And supposedly he visually inspected it he told me he couldn't find anything wrong and the test drive was fine. I paid them $50.00 and took the car I didn't get 3 blocks away and the car was doing the same thing. I turned around and went back and the tech told he doesn't know what's wrong he said he would clean the throttle body and clean the fuel ejectors for $169.00 I asked will that fix the problem and he told me I don't know. So I didn't do it, I took the car home and went on the Mazda forums. The very first thing it said to check was the rubber intake hose from the air box to the throttle body. I went out and looked at the car and mine had 2 big rips in the hose. I taped up the hose and the car is running fine now, so I ordered a new hose. I called them up to let them know this and tell them I will a little upset about this as I trusted them to find the problem. I was basically told that they didn't care and would not do anything for me. So I would beware of this shop they will rip you off.