204 Florida Chevrolet Service Centers

Incompetent - Cageykev

2nd attempt to have a simple warranty problem checked- I called to have the vehicle checked & was given a 7 AM appointment the following week. Arrived at correct time. Paperwork was completed. I left the car to be worked on. At 4:30 PM , service advisor called to advise me that they would need to keep the Car overnight because they were busy. The next day repeated calls to the service advisor and Service Mgr. for updates. No call was ever returned. At 4 PM , I got a ride back to Keith Pierson to see what was going on. On arrival ,spoke to service advisor,He stated they were busy and hadn’t look at my car yet. I told him that I needed the Car because of a Dr,s appointment in the morning. This was the worst warranty service I have ever experienced in many years of driving. I intend to file a complaint with General Motors and recommend that their G.Motors operating permit be cancelled.

This dealership has always provided excellent service. - jjhcsw27

This dealership has always provided excellent service. Since I am the only driver at my home, there is no one to give me a ride back home when service is needed for my 2001 truck. Whenever possible they will provide transportation for me to and from my home. I have dealt with several service providers over the last five years. The most recent are Danny and Nate. They listen closely to the problems presented so that your technicians can diagnose and then provide the repairs needed. The repairs provided always address the problem and are done correctly. They are efficient. Since the repairs are performed properly, there is never a need to return for the same problem. They keep my beloved Chevy S10 running smoothly. Their attitude, workmanship, communication, and personable interactions are greatly appreciated. Thank you Love Chevrolet

I spent close to $10,000 to have a Mercedes Diesel engine... - antipentium

I spent close to $10,000 to have a Mercedes Diesel engine rebuilt and then when it failed fixed again and I still have an engine that leaks oil and does not run as expected. Talking to Noel is an experience and even if you have it written in stone from GOD if he thinks differently then you are wrong and all his friends he has known since he was a kid will back him up... I now have a $10,000 pile of crap and he will not honor his warranty. You decide if you would trust your engine and money with someone like this

A big thank you to Cory and his service crew for the - wizzy0118

A big thank you to Cory and his service crew for the great service that I received. I would recommend this service dept. Thanks again for your help.

Nothing but Good Experiences - Dave

I was looking for cars online when I noticed Preston Hoods' poor reviews. I have bought 3 new and 2 used cars from Preston Hood over the years and only have good things to say. All the vehicles were top notch with no major issues. Sure every car and dealer have problems sometimes. More likely than not, some of these reviews were written by unreasonable customers. I support Preston Hood totally until I have a bad experience.

The young lady in the service department her name is - Terry

The young lady in the service department her name is Samantha was very professional, very understanding, and did an excellent job. Thank you, Sam!